Thomas Eye Group

You will wait. Then be called. Then wait again. Then wait some more. We took our 18 mo old for different size pupils. The staff were GREAT with her, thus the high rating. The doctor who saw her (Dr. Jeri Salit) was patient, articulate, informative, and thoughtful in her responses to our many questions. Highly recommend her and if we ever need her services again, we would not hesitate to suffer the long waits to go back. Just please work on the long waiting times!

Went for eye exam for a possible cataract surgery. Had a complete eye exam done. Turn out the cataract surgeon was not on duty on that particular day (but still sch. Me in). So I had to come back again. On my second visit which is like a week later, I was subjected for another eye exam again. It sure was no fun. it sure was redundant. I just don’t feel it is professional.

Wow! What a pleasant surprise. They are absolutely great with kids. I was so nervous about what this experience would be considering I have a little one who is into everything but I was completely shocked at how savvy their techniques are. They were able to get him to name the pictures (without cheating :-) and they used an incredible strategy to dilute his eyes. He was so afraid of the optometrist and kept calling her a pediatrician. He thought he was getting a shot. She knew exactly what to do. She completed her exam and we were out in less than 20 minutes. They really have it together and know how to work with kids. I can safely recommend this place and say with confidence that they will take care of your child.

Love Dr. Glenda Brown but unhappy with office. Contact lenses not ordered, calls not returned, and inquiries placed on long hold, misdirected, or disconnected — yikes. No excuse for this.

The doctors and receptionists here are very nice. I had an issue w/​my eye insurance changing w/​o my knowledge and the receptionist helped me figure out which insurance it got changed to. She could’ve just sent me out or let me pay out of pocket, but she went the extra mile and helped me a lot. That really resonated w/​me. The only reason I give the office a four star is because the frames can be on the expensive side so if you are on a tight budget; there are very few choices for frames.

Glenda Brown is excellent. The staff is really good as well. Very efficient and care is excellent!

Previous reviews seem like patient specific. Can’t comment on their experiences. I and husband who has v high astigmatism have been seeing Dr Glenda brown for over 4 years now and she is the only person who could explain what was happening with my husband’s eye why his glass prescription kept failing him and what needs to be done to achieve a proper set of glasses that suited his vision. No other opthomologist could make an accurate pair of glasses for his eye sight with v high power. Nobody refered us to see her, I had to research a lot with the help of reviews online and Ultimately found her the best I ve seen so far. Read my other review on Browns name as she was with caris eye center before.

My 7 year-​old son was diagnosed for conjunctivitis at initial visit w/​Dr. Brown (O.D.) and was prescribed a very expensive antibiotic eye drops. After a week of use, steroid eye drops were added to the prescription because redness in his eye wasn’t going away. After another week of antibiotic and steroid use, I found something unusual under my son’s eyelid and took him back to Dr. Brown. She had no clue and referred my son to ophthalmologist in the office. By then, I couldn’t trust the office and took him to another ophthalmologist for a second opinion. It turned out that my son had a stye, and all he needed was hot compress. The other Dr. also told me that the steroid eye drop that Dr. Brown prescribed should not be used at his age, and it made his condition worse. Now, my son might need a surgery because of her misdiagnosis and misuse of the medication. What really bothers me is I specifically mentioned at the initial visit about my son’s previous history for a stye. I will stay away from an eye doctor who does not even recognize a stye and prescribe over-​priced medications. Not to mention 2 hours of unexplained, inconsiderate wait.

The doctors and assistants are always professional, nice, and informative. The girl at the front desk always seems a bit dry but she’s busy so she is probably just trying to get work done. Great selection of eyewear. They email you for confirmation of appointments as well as when they close unexpectedly, for example in February when the bad snow storms came through (snowpocalypse) they informed all of their patients of the closing.