Jewel-Osco

I go to this jewel quite often, and for the most part it is ok. But I have noticed some things which I have to mention. Since they put in this Lucerne generic brand in, I may shop some where else. I like the essential brand they had before. But this Lucerne brand is awful! The Lucerne egg beaters is runny… and the fat free milk, taste like your drinking watered down milk! The ground beef in this store, seems always to be brown inside, and I usually have to take it back. Now at the point where I may shop at another store! I have been to the deli dept, and requested some French fries to be put into a bucket, since I was having a lot of people over. Much to my surprise, the lady behind the deli that day, said they don’t do that! I had to go get the manager, who filled my request! I have walked down Isles to hear two employees saying to each other how they hated working at jewel! When I said to the two of these ladies, you should be lucky you have a job! They run out of things when there is a sale, then try to find someone to ask about the product is almost impossible! There needs to be a whole lot of improvement in this store, and
with the personal! Please get rid of this Lucerne brand!

Prices are high. The selections are decent. Deli prices are very high, but it does have the saving grace of their honey wings, which when hot are five star. Produce is fair, meat selection is only fair as well. Target is a better shopping experience, but lacks the breadth of selection of this store. This neighborhood can feel unsafe after dark. The free medical clinic and the rent to own store don’t help this plaza any.

I love my Jewel. Nice sales on vegetables meat and fish. they really could take better care cof their fruit and vegetables. Not always best. Asparagus need to be kept in water to stay fresh.
To the lazy drivers who think they are better than everyone else. the loading zone is for loading not a parking space because «You were just running in for a minute » !

There is a reason that this Jewel has two and a half stars.
Keeping it short & sweet. The store manager was facing the shelves. Not just a couple things here and there, but instead actually facing multiple end-​caps. I thought that this was good for two reasons. 1 — He was easy to find. 2 — I like a boss that does the dirty work, too. He was nice enough to help me find things in this unfamiliar store twice. I needed to grab a couple things and this Jewel was on my way home. He gets the two stars. I would have given him more, but I will explain that in a moment.
I realized that I needed an Old World Rye Bread. If you want the two pound loaf, this is really something that needs to be pre-​ordered and I know this. But, I didn’t need it until tonight for a party that I was attending, so I asked the woman in the bake shop behind the counter if they had any at all. She said «It’ll be two hours». I took out my phone to look at the time, realized that would be just fine and I could come back. I looked at her and said «Okay». She looked at me with disgust. I can’t think of any other way to describe it. Then she said «Last name». I looked at her and said «No, never mind, I’m fine. Thanks» and I started to walk away. She said «I just want your last name». And, I told her that I was not interested in coming back to deal with her after she looked at me like my request was putting her out too much. She copped an attitude and said she hurt her finger or something. No apology. I walked away.
After relocating the store manager and replaying the event, he basically said okay and walked away.
Here’s the deal Jewel folks and anyone who cares to listen… There’s a reason that it’s easy to park at your stores. No one is there. You are overpriced 75% of the time and the only reason to go here is for the special items that you cannot get anywhere else. People are paying for that and service with a smile. It goes a long way. If I were to dare portray an attitude towards my customers, I would lose my job. I have to wonder how some people end up on the ‘front lines’ in retail. Honestly, the bake shop woman could have produced ten loaves of the bread that I needed and unless she would have apologized, I would have left without it.
Thankfully, my hometown Jewel (Bartlett) saved the day.

I agree with the previous poster. In addition we’ve gotten rotten meat from this Jewel several times. They’re always very accommodating about taking it back but still!!!
Other options include Fiesta market which is just east of Jewel. They have some really nice meats (great skirt steak, say arrachera and ask for machine) and great cheap veggies.
F Jewel is what I say.

I come to this grocery store as it is conveniently located close to my house. I am familiar where all the food items are and know exactly which isle they are stocked in. That’s really the only reason I come here. I know there’s plenty of other Grocery stores out there that will give you more bang for your bucks, like Garden Fresh and Caputos.
In fact, Ive been finding myself going more and more to Garden Fresh as they have fresher produce at a much lower price, and they offer allot more exotic fruits and vegetables from other countries from Asia and south America. With Jewel, I found some of their more exotic fruits way overpriced, such as their avocados, Kiwi fruits, papaya and mangos (which is not the ripest) so I don’t even bother buying here. For everyday Household necessities, like toilet paper, garbage bags, and shampoos, I go to Target as they are substantially lower in price. Also, I noticed Jewel will sometimes offer their packaged salads on sale for 50% off, but have noticed the expiration date had expired.
The nice thing about this location is the employees are pretty friendly and more then happy to assist you, and the store is always well kept and clean.