USPS

I wish I could upload a picture to show the kind of work they do nowadays. They delivered two boxes from Walmart. It was raining. They just threw them in the middle of my front yard. They did not even bother to place them next to the mailbox, by the front door, which is partially protected from the rain. UPS or FEDEX would NEVER do that!
Can’t even complain. Their union protects them all the way, regardless of what they do.

I’ve waited to review USPS but after multiple bad instances I decided it’s finally time. Never have I encountered ruder staff. Recently I scheduled a pick-​up and due to the bad weather, wanted to keep my packages from blowing away by putting something on top of it to keep it from blowing away. Just so happens I came home early and overheard the mailman pick up the package and call me a few selective words which has definitely made me change my mind about the USPS free mail pick-​ups. Aside from that, the employee’s at the branch are very rude and do not help at all. After waiting several weeks for a package to be delivered to me, I finally went to ask about where my package was. After waiting in line for about 20 minutes, the lady told me she did not know where it was and when I asked if there was any way she can check online she told me to do that at home (as if I hadn’t done already). I’m sorry if this had begun to sound like a huge rant of my experience with USPS but I believe that the job of the employee’s is to help the customers and I have rarely felt helped and felt more like a bother to the employee’s at USPS. These are just the few of my experiences with USPS in the past year but bottom line is if you can use a service other than USPS, I highly recommend it.

I don’t think I have ever lived in a town where the post office did its job well. I’ve come to expect poor service and rude employees. Streamwood is no different. Last week I received my water bill in the mail with a charge of almost $ 200 on it. It stated that the last month’s payment was not received, so the charges were for that month, the most recent month, plus a late charge. I never remember even receiving the previous month’s bill, and my husband and I have not been late on any of our payments. Today in the mail I find a water bill dated from December — the missing bill I knew we had never received. My husband contacted the village, who passed off responsbility to the post office and basically told us it’s their fault and we need to pay it. Since there is no postmark on the bill, we have no way of verifying their error, so in the end we’re on record as having made a late payment, not to mention incurring a late fee. It’s not the amount of the late fee that bothers me, it’s the fact that the post office didn’t do their job correctly and had a bill from two months ago sitting at their facility that they just happened to find and delivery. They should be ashamed of themselves. We are on top of all of our bills for our house, and when we’re late or miss a payment because of someone else’s error it’s really frustrating.
This post office is also notorious for putting the wrong mail in our mailbox. On a regular basis my husband will have to take our neighbor’s mail to his house next door, because the driver will put it in our mailbox. He also continues to delivery the previous tenant’s mail to us even though our names are in plain sight on our mailbox. I would really appreciate it if they would do their jobs.

WORST POST OFFICE EVER. First of all, the staff is just plain out rude. They better fix their attitude fast if they want any business. I had the worst experience. My mother sent me a package from Florida with my ID, debit card, & my social security. That alone tells you how important this package is. I didn’t get it on time so I missed my plane and I had to drive back to Florida. Very inconvenient. So, while I’m back in Florida, I keep calling and they tell me to call back. After 3 weeks, they find my package at this post office. It arrived on time but it just wasn’t delivered on time. So it wasn’t the Floridas post office fault, it was streamwood’s fault. They said they would deliver it, so I said ok. They called me and said it was delivered but my sister said it wasn’t there. I call them again the next day and they said no one was there to answer the door so they didn’t leave it. So why the hell would they tell me it was delivered?! Then they ask if my sister could just pick it up, I said no problem. It will make it easier for all of us. Guess what? My sister shows up and they have no idea what she’s talking about. Mind you the manager is the one handling this so he should be responsible enough to let his staff know. So my sister calls me obviously ticked off and I call the manager and says she can come pick it up now because it’s there for sure. And I asked «why would you tell me she could pick it up if you had doubted that it was there or not» and he was trying to dodge the question. Finally I said «is it really there because my sister doesn’t have time to be running back and forth like a chicken with its head cut off» and he has the audacity to tell me that his staff are the ones running back and forth! I will NEVER BE USING THIS POST OFFICE AGAIN. NEVER NEVER NEVER. It took 1 month and a half to get my damn package. And if I never called to ask, they would’ve probably never delivered it. I get mad just thinking about the whole situation. If I could give them negative starts, I would.

Very rude don’t help I swear I will never come here again! I came to get help n ask about how to ship a 100 pound item n they cut me off n asked for the zip code It was Canadian so I told them n she like that’s not a zip code! So rudely n I’m like yea u didn’t even let me talk right away to tell u it’s Canadian??? So rude n SLOW! N my sister send very important mail n they could find my address they were at a house I live in an apartment I get it happens but the way they spoke on the phone again RUDE NO HELP! I give it 0 if I could

Worst post office. Long lines, under staffed, and the staff they do have is down right rude. I dread coming to this branch.

I’ve never been very picky about post offices, but this one is a pretty good one. They keep packaging materials/​envelopes well-​stocked and the wait to get something shipped is not long.
The employees are friendly, helpful, and efficient. As far as post offices go, it’s great.
It’s the closest one to my house, so, I’ll definitely be making repeat visits! :)

This post office is not the closest one to my house but I choose it every time because it is so quick and the employees are so much nicer and more helpful than the Schaumburg PO.