Days Inn Springfield/PhilIntl Airport

This place was tough. We happened to be travelling for a huge convention, and hotels had no vacancy. So we found this place — about 35 minutes from downtown Philly. I have never stayed at a Days Inn before, so maybe they are all similar, but this one seemed very «motel-​like.» All the rooms were accessible from the outside like a motel, so there is not the same amount of security as a traditional hotel that you would take an elevator to your room. The room was outdated, which doesn’t really bother me, but there were issues.
— Internet keep would kick me off. Couldn’t stream videos so had to use personal hotspot to connect seamlessly. Each time my computer would hibernate, I would have to log back into their internet.
— Showers were very squeaky and loud.
— Their «gym» consisted of 3 machines. I ended up buying a weekend membership to the Planet Fitness instead.
— Their remote on the TV was malfunctioned — the channels would only do up and not down.
— Not enough light — and since the two tiny window faced the exterior hallway, I kept them closed — So it was really hard to see since the lighting was so poor and lacked overhead lighting.
Since the only rooms left were smoking rooms, we had to settle for one. Not Days Inn’s fault obviously, but completely smelled like an ashtray, which is especially bad when you are a nonsmoker. Wish they at least washed the curtains or febreezed the place a little. On the plus side, it was considerably quiet, which was a huge relief since the walls seemed thin and the hotel was next to the main road.

This is the worst hotel I have ever stayed in. The beds were hard and small, the towels were stained, the place was filthy!!!

It’s very rare that I will write a review at this time of night when I have a flight at 6am and need to be to the airport at 4am. Of course, this is because I wouldn’t normally be awake at this time. I AM, however, fully awake, and don’t see any sleep coming my way because I’m currently listening to ‘Blurred Lines’ being blasted out of the other building operated by this hotel location… so I may as well be productive.
I would have given a ZERO if it were possible, and I normally only leave reviews about positive things because it simply feels better!
Funny thing is…(not really, ‘funny’ in the way that one laughs, more like ‘funny’ in the way that you know is so messed up you can’t even think of a better word)…the lady at the front desk knew we had a flight because I said so while checking in.
She’s the round bodied one with the all black outfit, black fabric wrapped around her head, and the ghetto ‘accent’ we’ll call it, or perhaps simply uneducated. I normally wouldn’t assume this, except for…
It’s after 11 pm now and I had finally fallen asleep to the sounds of cars rushing by on the road not even an hour before. Yes, even after telling her we had an early flight, she placed us literally with our room facing the road, while there are 260+ rooms going wayyyyyy back from the road. The office is located in similar proximity, so I’m sure she is also aware of the sounds of the road. She must be! Wait, I know it is not safe to assume.
Now, for some further information on the hotel’s attention to detail. As it is called ‘Days Inn PHIL INTL AIRPORT’. They clearly don’t know how to name the hotel properly nor hire qualified employees. This place is located minimum 20 minutes from the airport, and that is 20+ minutes without any traffic. When’s the last time you heard of a city the size of Philadelphia that doesn’t have a traffic situation? Not likely. So, no, this is not a hotel near the airport, and this is truly FALSE ADVERTISING (naming).
We actually tried to have Expedia call on our behalf regarding this detail prior to driving out here to check in, as that is how the reservation was made, and the hotel refused to let us out of it without full charges because they were convinced they are an ‘airport’ hotel, despite the geographical reality of their situation. Normally, Expedia wouldn’t do this, yet the representative must have agreed the 20 minute drive does not make sense being described as an ‘airport’ hotel. I’d venture to say, they are low on revenue due to the aforementioned naming and hiring errors, along with the less than kind or intelligent presentation of their front office employee.
When I called the front desk to ask what is this about, she asked me what room I was in… which is strange because normally the hotel management can see what room is calling them from the phone in said room. I asked if she could hear the music, and she said yes. I told her she was hearing it over the phone and THROUGH the walls/​window. She said, ‘oh, that’s from the restaurant’. Which is in fact a PUB aka BAR… so again, I’m questioning this lady’s basic level of common sense and attention to detail.
Normally, they would do something to help, or act like they care. Nope. She deflected to the fact that I hadn’t indicated I wasn’t happy with my room. Interesting thing to say to someone who was literally, at that exact moment, letting her know this room was a poor choice considering the conversation I had with her a few hours ago while checking in. Again, we are back to begging the question of if this lady is in fact present inside of her body.
One moment, let’s see if I ask them to close the door to the pub… maybe that will help? Nope. Now we have techno music.
In light of being solution based, I will offer the following ideas:
1) Read this review before you reserve a room so that you can avoid a terrible experience.
If that’s not possible…
2) Bring earplugs. Burying your head under the pillow will not do in this case.
3) If you can sleep wth the TV on, then you are fortunate, and the TV could maybe save you on this one.
4) Try turning on the heater, as it is old and loud enough to at least partially drown out the sound of the traffic and pub.
5) Are you into the pub scene? Perhaps you have the option to join in on their fun and have a few drinks. They sure are having a fun time! It will likely be most enjoyable if you like Top 40 Pop Music.
*Finally, as I’m into taking personal responsibility, I realize that this reservation was made on my end. I would like to qualify this statement with a couple of details. I am from California, so I am not familiar with this area, as I’ve never been to Pennsylvania before. I travel often for work and have stayed in well over a hundred different hotels in the past 12 months. I’ve had crappy experiences, and they usually are resolved with proactive communication, so this is why I let the lady know of my situation when checking in. Good luck!

We picked this location because it had a free airport shuttle and nearby car rental locations that saved us from paying the sky high airport car rental fees. I always rent off-​airport and save around 70% — feel free to ask me about it and I’ll tell you how to make it happen. But I digress.
It was cheaper to book directly through the Days Inn website (since we’re AAA members — AARP gets you a bigger discount if someone in your party has a membership — FYI) than it was through Expedia or another travel site. We got a really fair rate this way.
The shuttle came within 30 mins to pick us up, we checked in quickly, and then sat in front of the high-​powered AC for about 10 minutes before we could move again. It’s loud, but it provides background noise and we didn’t hear any road noise at all. The room was very basic. It’s on a busy street with lots of close places to grab a bite or pick up whatever you forgot at home.
I wouldn’t stay here actually on vacation, but it served its «one night until we pick up the car and take off» purpose, and helped us save a ton of money.

Not really «A-​OK.» Just OK. I don’t understand why these rooms are over $ 100 per night. It’s not that kind of a room. It is a decent room; it’s the run-​of-​the-​mill kind. Helpful, smily front desk. The WiFi is dicey at best — sometimes it worked, sometimes, it wouldn’t connect even though I saved the credentials. The room smelled nice & it was clean. Decent cable lineup including HBO. I was pleasantly surprised to find an ironing board & iron and a hair dryer already there. The amenities were stocked and the bathroom worked. But I expect this from any hotel, and this just isn’t a $ 110-​a-​night kind of place. I always think it’s a good sign when the flight attendants pick a place to stay and I saw two of them checking into their rooms.
If the price were right, I would have given this 4 stars.

The place was ok, but expensive for what you get. The main benefit to this place is location. 7 miles from airport, walking distance to Target and diner, etc. If this was about half the price I would give it 4 stars.
— Wifi is free and did work, although slowly.
— No free breakfast, but there is free coffee all day.
— Room doors open to the outside, the buildings are in two rows facing the parking lot, so you can get some protection from the street noise.
— Free airport shuttle hourly with a pleasant driver.
— Rooms were a bit dingy, but clean and the housekeeping staff was really nice.
— Front desk was nice enough, but not very helpful and seemed to have a hard time dealing with customer service. For example, we asked if we could leave some luggage between check out and the shuttle, and they said no because they already had a few suitcases behind the desk in the lobby. Inconvenient that they didn’t have a storage space for luggage.

Absolute horrible experience. Dirty room, ignorant host, and for lack of a better word, a mother #$&€ing @#$%£ of house keeping. Kept banging on the door, even though we wanted to stay another night. The response we get, cops saying get out. We did absolutely nothing wrong, yet we get the boot by five o. Don’t ever stay here. EVER

This is a TERRIBLE «hotel», if you can even call it that. It’s dilapidated, rooms are old and dinghy, the upholstery is faded and worn; the beds are certainly all WAY smaller than the standard sizes for king/​queen or double. And that is not even the worst part. The SERVICE is the absolute worst.
We arranged a block of rooms for our wedding at this hotel, only because this is the only hotel in the Philadelphia airport/​Delaware county area other than an even less palatable Rodeway Inn. First of all, we could NEVER reach the manager to even arrange the block of rooms. It was a month and a half before the wedding and our guests were getting anxious to book their rooms, but I could not get a block arranged with the hotel for weeks, because the desk person did not have the authority to arrange a room block, the manager was never available when I called (even during regular business hours between 9 to 5 on weekdays), and he wouldn’t return my calls. Finally after repeated calls to the desk and asking one unusually responsible receptionist to leave a note for the manager to call back, I received a call from him, only to be told that booking a room through a room block was actually MORE EXPENSIVE than the regular rate. We had to pay 10 – 20 $ more per room through the block than the regular rate online. Even so, since I didn’t want our guests to be left without a room, we went ahead with the block.
And then we realized that our guests couldn’t even book rooms through the block without the manager being present! The desk people did not even have the authority to make reservations for guests who called to book through the block. This was FRUSTRATING! We couldn’t even tell our guests to just go ahead and book without the block, since we would have had to pay over 500 $ in fines if we didn’t meet the minimum # of rooms booked through the block. Finally after several calls and complaints to the manager, he arranged for the possibility for someone at the desk to take requests for reservations through the block. This after so much frustration and so much time wasted on endless calls back and forth.
The whole process at this hotel was so ridiculous. Never going back. The tiny, dinghy, drab rooms did not help either. It was embarrassing to make our guests stay there — especially after they had to pay well over 100 bucks per room per night.
Worse still, when I tried to get points for my Wyndham rewards card through the rooms we booked for my family at this hotel, I was told I could not get any points because these were «discounted» rates. Like I mentioned before, we paid about 10 – 20 $ more through the room block than the regular rate. When I tried to explain this to Wyndham rewards, they said they would try to look into this. 6 months later, I still haven’t heard back from them or gotten my points. Last time I checked with them, they said they had not yet been able to reach the manager at this hotel to get his approval!!! While this is completely believable, I am still certainly canceling my Wyndham rewards card.

My friend and I checked in late on a Saturday night. The process was quick and easy, and I was given a paper with wi-​fi information on it. Even though we only needed one bed, we were given a room with two beds, which was awesome because we each got our own bed. We got a room on the 2^nd floor, and I liked that it required a key to get through the door to the stairs. It made me feel safer even though this town is pretty safe already.
The room was decent and comfortable. My complaint is that the toilet would not flush. It wouldn’t even make a sound. I tried calling for a room change or servicing, but the phone did not work either. It was late and I didn’t want to bother going downstairs and around to the lobby to figure it out. Luckily, we were checking out at 6am, so it wasn’t too big of a problem.
It’s not too far from the Philly city center and is in a safe area, so it’s a good place to stay if you are on a budget and are not staying long.

Can anyone say «Fleabag». Stayed at the Days in Springfield Pa recently. Room was not anything like it’s depicted on website. First off its a motel not a hotel (doors to the street). The pictured bar is not in the «hotel» but a separate business. On a Saturday night the partying patrons take up the motels parking lot and hang around outside. quite noisy. The room was very musty smelling and just had a dirty dingy feeling too it. My relative, staying in another room, swears he saw a mouse in my room. couldn’t find it though. Don’t know if it was there or it was a psychological reaction to the room. I itched the whole time I was staying there. Even the paper cups leaked! Nothing good to say about this place.

This is by far the worst place I have ever stayed in my life (and I have stayed in some cheap motels in AZ, NV and other places).
The street noise is unbearable, the rooms ALL smell like smoke, the noise between rooms is insane, and your safety is always a concern.
I arrived at the place after 11 PM and the lobby was locked up!!! (not a good sign). There was a little window with armor around it, and a turn and twist device to pass in your ID (like the ones you see in the movies).
The woman at the desk told me that the only non-​smoking room was at the front of the building, so I had to take it (on the freaking highway). I walked in my room and the smell of smoke was so heavy that I thought that I was going to pass out. I asked for another room (non-​smoking room this time — for real) and I was told that that was the only designated non-​smoking room available.
The noise from the bar right outside my door was INSANE!!! I could hear every single conversation that was going on (All the pickup lines were so lame!). There is a woman out there RIGHT NOW that is screaming like a banshee (supposedly laughing).
I could also hear in every detail the people next door, and every time they went to the bathroom.
The wireless is awful, and the parking lot situation as well (because of the restaurant that they all park at the hotel’s parking lot).
There are also some very shady characters hanging out at the parking lot (s) and I am sure that there is some funny business going on there.
STAY AWAY from this MOTEL (not a hotel).

Nasty place, there was a huge stain on the mattress that looked like a classic massive bed bug colony stain. I found two very small, live larval stage insects behind the bed, killed two spiders on the ceiling over the bed and while I was eating dinner at the attached restaurant a cockroach ran across my table. Quite possibly the most disgusting hotel I’ve ever seen. Never again.

While not the Ritz, this functional hotel does the trick for the non-​internet generation. The room was clean and the service, through a window at 2am checkin, was friendly. Unfortunately, for this rating, I expect the wifi to actually work. It didn’t.

Stayed here last week with my boyfriend who lives here, no issues, everything worked fine, sullied forth to the 2 targets in close proximity, yummy food down the way. Great part of town, will def be back

This is definitely a no frills hotel, but it is a clean, safe overnight stay. I’m giving it 4 stars for the exceptionally friendly and helpful front desk staff. It’s unusual to get genuine customer service these days, kudos to management to hiring nice, bright people at this location. I randomly called this location after my US Airways flight was canceled (they get one star) and the friendly service really turned my day around.
The hotel is in a walkable area, close to quite a few restaurants and with a some pleasant neighborhoods to walk through, if you need to stretch your legs.

I got stranded in Philly recently overnight after a nightmare string of flight cancellations. I was tired, I was stressed out, and I was in a terrible mood. I called the Days Inn and was told the shuttle was on its way to the airport already and that there are rooms available. Within 5 minutes, the shuttle came and the driver was super nice. He gave us the rundown of everything available within walking distance, and took pity on the van full of travel-​weary people. The restaurant was good, and the room was comfortable. It’s nothing fancy, but it’s comfortable and definitely worth the price paid. The woman working the front desk at 4:00am was very friendly, and I got checked out and back to the airport for my 5:30am flight. I would stay here again if I am in the area.

Rooms were small but clean. The biggest reason, however, that I am giving this hotel 3 stars is that the van driver, Bobby, went out of his way to accommodate 2 hungry late-​night arrivals. We didn’t even have to ask him. He asked US if we were hungry and suggested several options (that were still open in this bedroom community) drove us to one, and made sure we had food to bring to our room. Thanks, Bobby!

I know what to expect when I stay at a Days Inn, and this hotel was a little bit better than par in my opinion. The rates were good and it was clean and comfortable with friendly staff. It is in a decent location with many option for sustenance. Small pubs, restaurants, fast food chains and a Target a little farther down the road.

If I could give this Days Inn location a zero or negative stars, I would. However, seeing that the rock bottom minimum is one star, that is what I will give them.
A friend of mine got married near this hotel and this was the hotel chain that she recommended in her information sheet with the wedding invitation. So basically she was giving them a good chunk of business for the weekend (Roughly 20 rooms worth of reservations).
I was going to share my room with a mutual friend of mine and the bride.
The wedding took place the weekend of the crazy heat and storms on the East Coast and my friend’s flight got delayed a day… so I ended up needing the room on Friday night when I arrived but she was not able to get to the Philly area until Saturday afternoon. So she proactively called the hotel and told them that she would be checking in for herself a day later but that I would be checking in on Friday night.
She was told that she needed to check in first to allow me to get a room key. Ummm… hello! She lives in DC and was stranded elsewhere an extra day and wouldn’t be able to drive up from DC until Saturday afternoon. That’s not possible for her to get there first. She re-​explained the situation and was then told that she would still be charged for Friday night but that they would not be giving me a key or let me actually use the room.
So when she called me, I assured her that things would be ok and that I’m sure they just misunderstood the situation and that I’m sure there would be some sort of way to resolve the situation.
Oh that was the case alright! After going around and around and around with the dude at the front desk, I was told time and time again that the room was already paid in full on my friend’s credit card, but he couldn’t let me in unless she checked in first. Come the hell on and explain that logic to me!
So I FINALLY asked him flat out. «OK, I am sharing this room with my friend and it is absolutely impossible for her to be here tonight, and I’m here right now in need of a room to sleep in. What are my options and what would you do in this situation? She has my half of the money and the room is already paid for in full on her credit card and she has already called and given permission and is willing to give them whatever they need to allow me to stay there. Why is it not possible for me to check in when you already have her permission?»
He told me there is a third party credit card authorization form that she could fill out and that would give me permission (an option not presented until an apparent last resort.) So I call my friend and she suggests that I take a pic of the form on my phone and text it to her and she’ll write all the information down on a piece of paper and sign the paper and send copies of her credit card and license along with it like the form asks. So that’s what we did. Two minutes later she sends me a pic of the paper she wrote all of the information on and copies of her license and credit card.
This is apparently not sufficient as Einstein at the front desk tells me it needs to be on the Days Inn form. I explain the basics to him that she’s not at home, it’s 10pm, she’s in her hotel room with no computer and no access to a fax machine. All she has is her iphone and I have every single piece of the information that the form asks for but because it’s not on his piece of paper he gave me, that still wasn’t enough? Really!!! I told him I would be able to have her send the info and pics directly to his email or text it to his phone if that’s what he needed. Nope, that wouldn’t suffice.
So yes, needless to say, I had to crash with another mutual friend that first night and not sleep in the room that we had the reservation for (in my friend’s name) and was already paid for. INFURIATING.
Oh, but wait… there’s more!
Another friend of ours was driving in from Ohio. They proactively called the hotel to notify them of the late night arrival and were told there would be no problem as someone would still be at the front desk to check them in. The hotel staff had confirmed their reservation and would make a note of the late arrival. Flash forward to 4:30am when my friends arrive, and they said they have no reservation for them and that the hotel is sold out. They did nothing for them.
Total lack of professionalism, horrible reservation system, and total enforcement of absolutely stupid rules that make no sense.
ZERO STARS! Days Inn, you suck so hard… and not in the good way.
Never again and I wouldn’t recommend this to anyone.
In regards to the rooms, basic hotel room. Nothing to write home about. But good luck getting in one.
One star is way too much (can not emphasize that enough).

I’ll admit that I’ve stayed in my fair share of hotels traveling both on business and pleasure and usually have absolutely no luck at being comfortable at Days Inn properties. This hotel — technically more of a motel — is an exception to the rule.
Although we were only here for a quick overnight trip, we found the hotel and the rooms to be clean and the beds were reasonably comfortable. And for a hotel of this price point, I wasn’t expecting much in the way of amenities, but it was nice to see a fridge in the room (not that we really used it), but it seems that this is a trend that has caught on in many hotels over the last several years. It was a plus that they have free Wi-​Fi.
If you are passing through Springfield and need to lay your head down for a night or two, this is a decent place to do it and allows you to save a few dollars in the process.