C H Cleaners & Alteration

I continue to bring my clothes here and they do a great job!

I just back from their establishment. I picked up two oxford shirts (size small) that needed to be dry-​cleaned. One of which had two small areas with pen marks that needed to be cleaned/​removed. The stain didn’t come out, but that might be due to the fact that the stain had been on the shirt for far too long (maybe my error). I also got two pairs of pants hemmed. My total came out to $ 34…
If I recall the woman said that each pair of pants would cost $ 12 to hem. So the cost of dry cleaning my shirts and an attempt to remove the stains were around $ 10. I’m not sure what is a reasonable price for dry-​cleaning, but I guess that’s okay…

The quality of their work is average.
BUT after picking up 8 dress shirts, the woman, who said she was the owner, asked for 39 something. (WHAT??) After my protest, she vaguely touched two shirts and claimed they needed hand pressing. After further protest, she said this time it’s ok… so, with a sheepish yet unapologetic grin, she charged me the normal price of 14 and change.

Took in a couple white chef’s jackets which had a few stains and light discoloration. They got the discoloration but did absolutely nothing about the stains. Had the price been reasonable, I could have shrugged this off, but they charged me $ 20. Keep in mind, this is for two plain white non-​lined cotton jackets. Definitely not going back.

I spilled coffee with cream all over my gorgeous, ludicrously-​out-​of-​my-​budget double-​breasted wool trench coat from JCrew. I am in love with that coat. I was freaking out. FREAKING OUT. I ran there and tried to convince the woman to treat my coat RIGHT AWAY so that the stains wouldn’t set, which she refused to do, saying she would clean it in the morning. Despite my frantic objections she was stalwart and merciless.
After realizing she wasn’t going to budge on her timetable, I decided to pretreat my coat with a vinegar/​water solution, per the wisdom of the internet. She frowned and shook her head when I returned and described this tactic to her. Needless to say, my anxiety was extreme.
However, despite my utter lack of confidence in her willingness/​ability to clean the coat, when I picked it up the next afternoon, it was good as new. Oh ye of little faith! This woman now has my undying devotion — place your trust in her, she won’t lead you astray. And for $ 18 before tip, she was a godsend. My little laundry angel.

My bar is low for cleaners. I have yet to find one that doesn’t occasionally crack buttons or mess up the bill sometimes. That said, CH seems to be about average. Sometimes they decide some of my shirts need to be dry cleaned (rather than just laundered) and I get a surprise charge. I’ve also had one or two cracked buttons. Not great, not uncharacteristically bad either.

I picked up some shirts and two of them had dirt on the breast pocket, same place. When I asked about it the lady at the counter scratched some of it off and handed it back… I’m not a picky man, but didn’t I just pay to have the shirts cleaned?

I used to go here regularly to have my work clothes either dry cleaned or wash and pressed. Its proximity to where I live, where I grab breakfast (Glo’s) or where I occasionally sip a joe (Starbucks) is a big plus.
But — and this is a big BUT for me to consider this place nonexistent — I feel duped the more I patronized CH. It wasn’t because they damage my clothes. In fact, no complaints there. It’s the overcharging, which happens most often when I’m not paying attention. What I end up paying is almost always higher than what I’m quoted.
So the last time I went there I asked how much to wash and press 12 dress shirts. He went through the shirts, chose the fitted one, flattened it against the press machine, came back and said, some has to be hand pressed.
I took my clothes and left politely. Nice try — all my dress shirts are fitted and the same size.

way expensive it came out to 5.00 an item 10 shirts and 2 pants, I had 2 shirts that I asked to fix the buttons on and they didn’t! I got home and they were still missing. Not happy and will not go back.

Do you own a pair of jeans that are getting a little worn down? It always happens in the same spots. The knees, the cuffs, and the back pockets!
I have a favorite pair of jeans that are in great condition. Except for one spot… the BUTT! For some reason the corner of the pockets on the butt are wearing a little thin. I figured I’d walk down to C H because they’re so close and check to see if this is a type of repair they can perform. What would you guess it would cost? $ 10? $ 12? … just $ 5! I could buy a footlong for that price!
They just need two days to get it done. Not bad!

They seem to like overcharging.
I have been in there 4 times. The first time they dry cleaned everything I brought in, even shirts which are normally laundered. Having learned that I would need to specify that shirts are to be laundered, the next three times i explicatly specified one item for dry cleaning and 3 shirts for laundry. Each time they had dry cleaned at least one other item. Once was a cheap H&M shirt i paid $ 20 for (like i really need to pay $ 5 to have it cleaned) and another time they dry cleaned a polo style shirt. Each time they seemed totally uninterested when i pointed out that I only wanted one item dry cleaned and never refunded any of my money. It seems to me they have some sort of unpublished minimum as to the number of items to be dry cleaned. Shady to say the least.
I live a block a way and will not be going there ever again. The owners (at least i think that is who they are) are not at all friendly to boot!

Fast, reliable and reasonably priced.
I’ve been going here for about 5 years now, even though it’s less convenient since I switched jobs a while back. I always get my dry cleaning back in a day (which is great) and they’ve never lost or ruined anything I’ve given them.
I’d go elsewhere for alterations or anything really special (like preserving a wedding dress), but I can’t think of any reason not to take any other clothing you need cleaned here.

I stopped going to this place a while back after going to them for years. At some point I wondered why I had stopped. And then Saturday I remembered.
They don’t have a reliable tracking system. The referenced «a while back» resulted in spending lots of time on the phone and on-​site visits to track down some items.
Saturday found me standing there, to the indifference of the man owner, trying to articulate the fact that I had at least three more bags of cleaning. He only disregarded me and served other customers. «No more» he said.
But I KNEW I had more shirts and suits and pants to pick up. So I stood there while woman owner patiently waited to check computer system because man owner continually accessed it to help other customers.
And while woman owner checked computer I watched clothing bags rotate on the moving rack system. «There’s one!» I exclaimed. «And another!»
And so with my careful eye and woman owner checking the computer we retrieved four more bags of clothing.
Not a word from man owner. Just absolute indifference. I was so invisible. I did not exist for him. Transparent. And woman owner efficiently processed credit card transaction after man owner was finished hogging the credit-​card processing machine.
So no need to go there again. I have no idea how their prices compare. Quality good enough. But without the reliability of a dependable tracking system I’ll be taking my shirts and dry cleaning elsewhere.

Quick, fairly priced. Nice people who work there. I can only think of a few cleaners around the Capitol Hill area, and I go to this one cause it’s the closest. There’s a closer one, I guess, but they don’t do the cleaning there and just outsource it and charge you a little extra.
Quick turnaround, just not next/​same day. I guess I don’t do enough dry cleaning for that to really matter.