Gap

Actually I’m writing about Kids Gap Woodfield Mall. While I much prefer to shop in Deer Park or Old orchard where I am outside I do love the sale staff at Woodfield. They always remember me. And I am the grandmother. So nice even though huge chain in Woodfields little store you think you’re on Main st

I will never be shopping at the gap kids again. When I called to find out if they had a jacket in stock of my daughter, I got hung up on twice. When the SAME lady answered she was rude and won’t look for me she told me that they don’t have it and she has no use looking! I won’t even be ordering online.

They did have some nice shirts, but I thought everything was too pricey and they didnt have any options at all. I would have liked to see better choices. Pretty small store here.

A shopping mall is never complete without a GAP in some form or fashion. If I would call myself Goldilocks, GAP is the bed that is juuuust right between the sister companies of Old Navy and Banana. The former being a good college go to for clothes and the later being a place where I can aspire to be one day.
The location in the mall is a good size… the good thing about GAPs are that they are consistent and are pretty organized. The sales associates were very nice and offered to help several times. This store also has a GAP body section for the ladies and their yoga/​attire comfy wear.

Working in retail can be difficult. I worked in customer service for three and a half years, so I know a little something about it. I know by the end of the day you can be tired, but that’s still no excuse to give attitude to a customer.
There were some pretty nice tops on a rack near the door. Regular price $ 30. Ehh it’s a little much for a hoodie shirt. But, oh look! A sign that says 40% off! Hooray! There was a big sign at the entrance that says select styles are 40% off. Just to be sure this particular shirt would have the discount, my mom and I asked a sales associate. He said yup so off to the register we went.
The cashier rang up the shirt and said our total was $ 34.42. Hmm. Here’s the direct exchange:
My mom: «Isn’t it 40% off?»
Cashier, in the snarkiest tone ever: «Um, that’s SELECT STYLES. So, no.»
Me (aggravated with the tone she was taking to such an innocent question): There’s a sign on the rack that says it’s 40& off.
Cashier: Well, it’s not.
Me: But there is a sign for the WHOLE rack of shirts that look like this and the guy at the front told us it was too.
*Cashier leaves her counter to go check. Comes back, makes the adjustment, and tells us the total. No apology given, no «oh it wasn’t supposed to be on sale, but I’ll give you the sale price.» Nothing. Someone was mad.*
As we walked out of the store, we saw that the sign had been taken down. Guess it wasn’t supposed to be on sale, but you can’t fault a customer for an ill-​placed sign, especially one that seems to have been there all day since we were there at night. Just admit you were wrong and that’s that. Given her attitude, I felt pretty victorious when the discount was applied. Mama didn’t raise no fool!
Anyway, as for the rest of the store, the layout is nice, but the prices are a little high. I find it a little ridiculous to pay $ 30 for a scarf. The sales associate that was on the floor as well as others I’ve encountered are always nice.

It’s smallish for Woodfield Mall but did manage to pick up a few pair of pants at $ 35 each… regular $ 50 each but discounted when buying two or more. $ 50 for a pair of pantalones at Gap seems a bit of a stretch to me but hey, I’ve not shopped here for years so maybe that’s now the norm?
Great sales rep on the floor, she totally stepped up and basically brought everything to the fitting room for me. Unexpected and nice.