I like going to GNC. I don’t like it as much as I used to but it never hurts to go in and see if they have anything on sale. Last time I was here I purchased the GNCAMP Vitapak Program. I told the clerk that I am currently taking Jack3D. My concern was if taking both at same time was safe before my work out. He said NO and broke it down for me. Very helpful. I also ended up editing the address because it was incorrect and it wouldn’t let me check-in.
Jackie C.
Tu valoración: 2 Sausalito, CA
When it comes to knowledge the workers here know what they are talking about. BUT when it comes to customer service they get a BIGFAT F from me. BRAD, was helpful when it came to selecting the protein that was right for me. He showed me two and I was ecstatic because it was buy one get one half off. HESPECIFICALLYSAIDTHATBOTHWEREPARTOFTHEBUYONEGETONEHALFOFFDEAL. When it came to my purchase both were ringing up as regular price. BRAD, would not honor his word and give it to me buy one get one half off. I was with two other people that specifically heard him say this to me and I quote«I WOULDGETINTROUBLEGIVINGYOUTHEBUYONEHALFOFF, GNCWOULDLOOSEMONEY» and then I asked, wouldn’t you get in trouble if I complained to your manager, and get this, BRAD said«I WOULDGETINLESSTROUBLEIFYOUCONTACTEDMYMANAGER.» SERIOUSLY? I was pissed. I called customer service, they were no help & I’ve tried contacting GNC a couple of times, no answer. As someone who works in retail, If you tell the costumer something, stick to it. DON’T BE A DICKBRAD!