Vons

I come here because I know where everything is. I never have issues with staff. The lines tend to get a little long but the cashiers and naggers are pretty quick.

I recently went in the this Vons and ordered 2 sandwhiches and the deli. I was helped by an employee named Marcus. My order was very complex and had many specifications, but Marcus seemed understanding and maintained a great attitude when preparing the sandwhiches. When they were finished I thanked him and asked if I could get sauces as well. Anytime I’ve ever asked for sauces at this deli, everyone tells me all they have are ketchup packets even though all of the sauces are right in front of them. Marcus was incredibly helpful because he offered to fill the plastic containers with as much of each as I needed. These are little things that make a big difference and create a better experience for the customer. I thank Marcus for the great customer service and he deserves recognition for bettering this location and creating return customers.

This Vons just does not meet the same standards as every other I’ve been to. The deli is constantly disappointing by either bad old food or not having a lot of choices. Last time we got fried chicken there is was so salty and the skin oand batter was really thick and too crunchy like it had been way over cooked we got a 8 piece and didn’t eat more than 2. The sandwich area by the deli is sad. Almost every time I go there it’s either empty or filled with old sandwiches and even if the date is good the bread is always stale. Also not a good selection here. I will still come here for quick one or two item pick ups since its close but other than that I would choose another store.

Wow, I am surprised with all the negative reviews here! Having just moved here from Mar Vista (LA) area this store is nicer (and cleaner) than any Vons we had on the Westside and as nice as the Pavilions (Safeway/​Vons upgraded brand) in Marina Del Rey and Culver City. There is a better variety of items, a pharmacy and Starbucks (all pluses). They also have a better craft beer variety than most chain stores. Finally, it is much easier to shop in and find things than the Vons at Liberty Station. We are very happy this is our neighborhood Vons!

I recently moved to the Point Loma area & have been a loyal Vons PB shopper for over 6 years. My first visit here was a breath of fresh air since the PB vons is ALWAYS packed. The staff was friendly & when I told them I was new to the area they couldnt have been more welcoming, telling me «Welcome to the neighborhood» :)
The store was very clean & stocked nicely
Don’t forget to use their app: «just for U» for extra savings!

Slow — floral dept is the WORST! Don’t bother unless you want to find out they don’t have what want and like to wait… wait — then wait in line!

Update: since this review I wrote a letter to the Vons corporate office — no response, and started shopping at Ralps on Sports Arena. That store is awesome. Way cleaner, triple the amount of self checkout so never any waiting in line and I personally witnessed the manager ask a person with a dog to leave. Night and day. Skip Vons and go to Ralphs!

What can you say about Vons…
Vons is like that girl you date because she’s always around. You sometimes have to overlook the fact that she’s annoying, or not that attractive, or really high maintenance because… well because she’s there.
As much as you want to break up with her and date another, less expensive, more attractive grocery store, you keep falling into the trap of going back to her because she’s there.
You know you’re going to get ripped off whenever you go in there. You know that there’s always smelly homeless people hanging out on the outside. But you keep going back because it’s there.
Really, that’s the best thing I can say about Vons. It’s there. Whenever I need something quick or last minute, I can always rely on Vons to deliver. It won’t be cheap, and I’ll probably end up leaving the store frustrated with the store layout or the homeless people getting in my way, but I’ll always get what I came in there for.
So go to VONS… if you have no other choice…

I am not one to take to Unilocal for reviews… I use it as a resource for myself but in all the years I’ve had access to it I have posted maybe 1 negative review. Well here is my 2^nd.
Today I walked in to the produce section and was looking for Organic Spinach in a «bag» and saw they had lots of Bagged/​Prepackaged salad mixes but could not locate if they had Organic. There was a young gal stocking the section so I asked her very nicely if they had Organic Salad mixes in a package as I was pointing to all the other Salad mixes. She stopped and said «What»? So I again pointed at the prepackage mixes and said I’m looking for organic packages of spinach and she replies «I know what a package is»! Evidently I should not have been pointing at the bags of salad makings. I was shocked with her retort and I know the look on my face and pop of my eyes showed it. She then shoved a hard package of spinach in my hands. I stepped away because she quickly went on to what I had interrupted. I said I was happy she knew what a package was as I started to walk away and let her know the way she responded was rude. As I walked away she then shouts back at me in a «heckling way» she was glad I was happy and very sarcastically shouts out «I hope you have a great day» as I’m walked to another section looking at onions. I walked back and asked her what her name was and she said Megan again with sarcasm in her voice like «What’s it to you».
I don’t know, I’ve been shopping at this particular Vons since the 1990’s and have never encountered a single employee who has ever been rude or sarcastic when I have asked for assistance. So I walked back over and asked her if her manager was in and she said I could go ask someone in the front of the store to find out.
So I did. Sal was the Supervisor on duty and I recounted my encounter with Megan. Sal apologized on her behalf and said he would talk with her about it, but I somehow don’t think he thought much of it. So thus this lengthy review is my response that Megan has very poor customer relation/​service skills. You do not respond to a customer with sarcasm, ever.

I’ve shopped here for years and spend a lot of money with Vons. After my experience today, I may never go back. I bought some cherry tomatoes. Right below the package the sign said 2/​$ 3.00. When I checked out, it rang up at $ 4.99, a common occurrence at this store.
I brought it up to the «manager on duty» who looked like I was bothering her. We walked back to where the tomatoes were located. She told me that the 2 for $ 3 where for the ones in the back. Ok misleading, but my bad for not reading the fine print. When I pointed out that the ones I got were posted as $ 3.99 and there wasn’t a $ 4.99 anywhere, she tried to argue with me. Lady nowhere does it say $ 4.99 on the entire aisle. She said its only a buck, I’ll just give it you a dollar back. Wrong, by law, if under $ 5, you need to give me my $ back plus the item. I didn’t feel like fighting. So I just got my $ back and went to Barron’s for the tomatoes. It wasn’t about the $, it was about not wanting to get screwed. I usually don’t realize their mistakes until I get home and never follow up on it. People working there didn’t give a dam. There are so many places to shop on the point, I don’t need to go there again.

I don’t shop in the store so have no idea what that is like.
They deliver my groceries and everyone of the drivers are very
nice to me. I hate shopping so am very glad for the deliverey.
A while ago they were training new shoppers and it was
not pleasant because the shoppers were making lots of
problems the problem got settled and it has been great
again.
I used Vons in Los Angeles the same way and that
was good too. I live where I am on the second floor
and the guys are really good about going up and down
the stairs.

Never thought I’d feel the need to leave a review for Vons, but after my visit to this location, I did.
Saturday night at around 5:30, they have two check stands open with lines extending deep into the aisles, and no one being proactive to open another one.
The courtesy clerks are yelling to one another and are very unprofessional. As I was exiting the same obnoxious clerk was sitting on one of the motorized carts for handicap and messing around.

One of the poorer grocery store experiences I have had. I went in to order cupcakes for a wedding and was rudely told to come back the next day so that I could talk to the cake decorator. I can in the next morning and asked the cake decorator what I needed to do to start the order. He didn’t stop what he was doing and told me that he was 3 cakes behind and told me to come in another time. I will be going somewhere else to get my cupcakes made.

Not sure about all the negative reviews about this place but I really like it. Perfect location for me and staff has always been great. The only issues I have had with this store have been at self checkout. From the machine not taking my money to the now famous quote «unexpected item removed from bagging area» self checkout can be very disapointing. That being said the employees working there do make it easier.
Special thanks to Tracy and Chaundess for their excellant customer service.

This place is a dump. Always cluttered with boxes in the aisles, always a mess. Self Checkout is never open early enough for folks who need something before work.
And what’s with people bringing their freaking dogs in the supermarket, and nobody saying anything? And I’m not talking about Service Dogs…
this place sucks.

Im not sure what happened to this place. I live right next door and get my lunch there a couple days a week. It was decent for a run-​down Vons, then suddenly most of the employees were gone. After a few weeks, those employees were gone. Rinse, repeat.
The deli section is criminally understaffed, and those staff who are there always seem like they are on their first week of the job. Half the staff that is there will see you at the counter, make eye contact, then disappear into the back.
The beer selection is meh at best. Not that you could ever find any because THEY TURN THE LIGHTS OFF AT NIGHT in that section because «energy conservation» according to one employee I never saw again.
The only saving grace for this place is the pharmacist, who is cordial, knows me by name and is very knowledgeable. Given this store’s track record, he will probably be gone by next year.

Quick review. I like the self check out line. Very convenient. I tried their deli section here for lunch. Sandwiches run over $ 6. Expensive but they use high quality meat and cheeses. If you want to order one you need to fill out the paper order form though on the counter. It took them almost 20 minutes to make one. That was probably the lone bad part of my experience but it was worth it. Store is relatively clean. As always since this is Midway be mindful of transients asking your for change the second you walk out of the store. If not that a person asking you to sign a petition for something.

kinda run down vons but still worth stopping by to pick up things. My fav thing here is the self checkout!
however, this vons usually has more items then the other vons. its kinda odd.

This store sucks! I’ve now had ‘3’ horrible experiences in this VONS. Here are a few excerpts from my last and final visit. Their selelection is laughable. 1 brand of greek yoghurt, 1 type of red grapes, out of stock on many items. Throughout the store, Items unmarked (no shelf price). I normally shop at the Vons on Washington Street, and I’ve been buying this granola that’s 2 for $ 6.00. NOT HERE. Employees are rude & incompetent.
I could go on and on, but for this review, I just feel like this store is not even worth wasting my time. DO NOT SHOP AT THIS STORE.

After my recent experiences at Vons, I’m going to stop shopping here altogether! The other day I bought some uncooked fish from their seafood section. It was on discount for around 40% off, but when I checked the receipt, the discount had not been taken off. The cashier rectified the problem when I brought it to his attention. It seems like a common mistake at Vons.
Today I went to Vons and was checking out the liquor section. There was a manager who was restocking some items, but he didn’t respond when I said «hello.» I said «hello» again and he looked at me kind of agitated and said «yes.» I asked him if Vons was going to start carrying Amarula any time in the future. Although he obviously didn’t know what it was, he still shook his head and said «no» twice. He didn’t give an explanation or even apologize. Then when I got home I noticed a chocolate covered Reeses Easter egg in my bag and when I checked the receipt, I had been charged for it. This item wasn’t in my basket when I got it, I didn’t pick it up at any time in the store, yet somehow it mysteriously appeared in my bag and I was charged a whopping $ 1.29. What a ripoff. I’m going to return it today and see what happens.
My last complaint is that Vons stopped carrying the awesome smoked bacon in their deli and have now replaced it with some pathetic brand that looks wimpy and costs $ 1.00 more per pound. I tell you, Vons has really gone down hill since the beginning of 2014, and as a result they have lost this regular customer.