US Post Office

This place absolutely sucks. The first time I was there, there was an old lady cursing at people in line. The second time I had to deal with a lady I believe did not understand English. A mail person had left a note stating to go pick up my package there. I tried explaining this to the lady at the front counter. She then insisted I go to UPS. I asked who said anything about UPS. Fortunately the supervisor came out and got it sorted.
The supervisor and delivery person were great. You may want to just order supplies online and schedule pickups online to save yourself the headache.
Depending on when you go, there maybe homeless sleeping near there. Michael, I believe we ran into the same person. They should put some competent people out front.

The (Asian) lady that took care of my envelope told me I should go back to my country when I complained that the only option that included tracking cost $ 60. Is racism going the other way around, as we see the Asian population growing? I thought they knew better but apparently not. Thanks lady for this great feeling, I guess we’ll have to get used to it from now on? USPS, I suggest you create some continuous training for those people who forget what America is about. And also, simply to teach those who forget how to be courteous in general. I assure you, it might even improve your business! Michael

You might as well take a Cyanide pill before stepping into this post office. This place is a joke. You have VERY rude illiterate people working the front counters, who constantly upcharge you and try to screw you over for things that you don’t need and if you have an issue you’re not even able to speak to somebody higher up because either A) they’re not there and the place is being run by monkeys. Or B) they’re exactly the same as the losers working the counter.
PUT THESE RUDE PEOPLE IN THE BACK MAIL ROOM OUT OF SIGHT OF PAYING CUSTOMERS.
This place is right up there with the quality of the DMV.

This place is a hit and miss. Once in a while they are okay, and most other times they are just NOT helpful at all. How can I call and they pick up, put me on hold to get the person I’m looking for, hang up by «accident», I call back (multiple times), and NO ONE answers? Someone there knows I was just on the phone, and they went to look for a specific person for me, and now they don’t pick up?
For Mail Courier service: Every now and then, they will leave my package by the laundry room DOWNSTAIRS. My mail actually has the apt # and states to deliver upstairs. Once in a while, they just dump it right there out in the open by a door that does not even have my apartment number. Seriously? Once they left the package on the stairway. Like they couldn’t take the extra 10 steps to put the package right by the correct apartment number? Two stars for SOME effort and for sometimes being helpful, but that’s it.
Revised 10÷29÷15 OK I called them AGAIN. Mind you I have been trying to get someone to help me for 2 days now. Now they have messed up my delivery request all because they have decided to help me today and not yesterday and the other day when I called so many times. Now it’s too late to help, and I just don’t find the people to be helpful anymore. Taking this down to one star. If I could avoid USPS service, then I would. Unfortunately, the shipper used them instead.

luv this post office! every time I’ve been here the staff is so pleasant and helpful. just brightens my day! Thank you dear postal workers!

This is a post office in one of the most prevalent areas in San Diego. If you go there and expect to ship a package in 2 minutes, you’re probably waiting for a gold brick to slap you across the face as well.
Within reason, they do a good job with friendly customer service, especially Paula. And they do go above and beyond. I was on the phone with Paula for ~15 minutes trying to recover a package in Santa Barbara. Expect employees to do all that they can do and understand that if the package isn’t there, it probably isn’t there.
Good service (be happy if they give you stamps for their own mess ups)
Decent parking
Clean Office
Fair Prices

I like this post office better then most. It is (typically) well stocked and clean. The employees are friendly and helpful. Added bonus — the lines are usually short and/​or quick moving.

Negative experience overall compared to any other visit to any other post office I’ve ever visited. The building is in disrepair, signage with directions are inadequate, the floors were dirty. The staff was unhelpful and condescending. They made me go to the back of the line twice, once to buy tape and again to buy labels as they would not provide me a marker to write on my package. There was no trash can provided, and when I asked if the teller could throw the label backing in the trash he scoffed at me and shook his head in disapproval. I don’t go in expecting much, but this was very disappointing.

****This review is based soley on Saturdays.
Okay I usually have my quiz up app (I got it free from the google play store) and I power level when I am here at the post office. I also listen to music as well. Some times I am able to see a whole 30 minute show on Hulu in this location. Please be prepared to wait as there are usually only 2 people at the counters on Saturdays, not happy nor sad just kinda there doing what they gotta do. There is a lot of grumbling and mummers, about the wait and the line. It’s funny because sometimes there is only one person, and that is when the stuff hits the fan withpeople grumbles. Just sayin… be prepared with some form of entertainment… I might read a book next time.

What do you expect? There’s always going to be a line as everyone is always mailing packages. One of the counter guys were funny but unfortunately he was only entertaining us with his humor. He was unable to help monetary transactions-​example he can’t sell you stamps or take payment with your credit card. He can only assist you with picking up mail. :(
Otherwise, the counter staff are friendly but it sucks that there’s always a long line when I go there. Be sure to always set aside 30 minutes to be at a post office or use the self help kiosk outside.

I like that this post office has plenty of parking and offers the cool drive through drop off boxes.
Short lines, fast service, friendly staff.
I really like it there. My new place to go.

Here is a Post Office That Is Not very busy and It is Not As Big as the Normal Post office also it is fairly old post office. There are Mail Boxes outside for you to drop off your mail also when you walk in It is kind of dark and It does have a Machine where you can buy stamps and check your postage. There are A couple Associates or Post workers behind the counter to help you if you need to send out a Package. The reason I give it only two stars is this post office is not as clean as the other ones but it will do the job !! Overall It is ok !! So if you need to send something out this post office will do.

Staff isn’t very friendly and they seemed irritated by us asking a simple question. Had to mail a letter but needed to make a copy but they don’t have a copier so we had to go to the Square to find a copier only to have to return to the post office and wfight the oncoming traffic to get into their crappy lot in order to drive thru their postal drop off area.

I wouldn’t even give it a star if that were possible. Service and staff were just ignorant. I was tracking a package and it said it was at the post office at that residence. Went in expecting the package to be there. Staff didn’t even know which of the numbers was the tracking number. Waited 30 min for the staff member to tell me that it wasn’t there and that it should be delivered tomorrow. I have been waiting for a while for this package to be delivered. And on top of that I sent the post office an email prior to me coming in explaining my issue. They said that I would get a quick response within 24 hours. Its been 3 days.

This review is based solely on my experience applying for a Passport Card.
I made an appointment ahead of time for myself and my boyfriend and tried to have all the necessary documents and paperwork filled out prior to our arrival. The process is somewhat confusing because some fields on the form you fill out, some you don’t, and the directions online were kind of funky because we only needed the card, because we already have Passport Books.
Edna was the person helping us process our paperwork and I must say she did a fantastic job! She was so patient with both of us even when I was kind of frustrated and flustered with the process. She gave us her full attention and did not rush us as a long line began to form.
I would recommend others to apply for their Passport Cards and Books here in the future, because Edna was so helpful and good at her job.
The only bummer here (and this isn’t Edna’s fault) is that we didn’t know that their was an additional fee of about $ 25 to process our applications there! This information wasn’t present on any of the Department of State websites and no one mentioned this when I called. BUT it was worth it to go in and make sure everything got done correctly.

Despite the long lines and under staffing here, the folks working the counters are friendly and helpful, and seem to be doing their best with short staff.
However, my complaint is with the delivery persons. They steal mail (a drivers license) and are too lazy to deliver packages!!!
The most recent incident of not delivering packages was my last straw. We paid over $ 200 to have six boxes shipped to our apartment. We knew the day they were going to be delivered and stayed home to wait for them. No delivery, no knock on the door… nothing! Even though the tracking said that delivery had been attempted, we got nothing! Not even a notice saying «attempted delivery». NOTHING!!!
Then, two days later, we get the slip in our mailbox of the attempted delivery! Two days!
This tells me one thing. They didn’t attempt to deliver at all, and then they just mailed us the attempted delivery slip! What a joke! And we paid over $ 200 to have these boxes delivered to our door.
Now, I understand that sometimes people are not home during the day, and I understand the mail carrier does not want to lug 6 boxes to an apt. and find that the person is not home. OK, solution: Go AT LEAST KNOCK ON THE DOOR, MAKE SURE THE PEOPLE ARE HOME, THEN BRING IN THE BOXES! Then, if they are not home, you can leave the note on the door.
But, DO NOT say you «attempted delivery» when you didn’t even try to knock on the door, and then send the «attempted delivery» notice through the mail! That is a flat out lie! And, that is not what I paid my good money for!

This post office experience might have been better except when I was leaving the employee said, I don’t know why people leave things…(Didn’t hear the rest of it since I was leaving.)
I don’t really know what she was talking about except I had 3 different options as package and different employee what would be the best options. He told me and told me to fill out the address at a different desk. Which I understand. I filled everything out and I had borrowed a sissor which I gave it back to her. I wonder if that’s what she meant… but either way, if she had something to say, either say it when I am there or say it when I am totally gone. Don’t say it behind my back just as I was leaving. It’s very rude and left me wondering what I did wrong the whole day.

They lose packages all the time. They don’t answer the phone when you call them.
Most are very rude. If I could give a zero I would.

I write this review as I have my phone calling for the 10^th unanswered call.
I received a notice that a package I had been waiting 5 weeks for, had been unable to deliver without signature and to pick it up the next morning after 8:30am. No big deal; I was waiting in line the next morning with my slip in hand.
I was informed my package couldn’t be found and maybe it was out for redelivery or maybe it was lost. But the guy who usually does that route, was off the day before, so there’s no way to get details. Sorry. But I can sign the slip so that way if it gets redelivered, they won’t need a signature. Um, what?
(Oh now the phone is just off the hook, so thank you USPS for adding some variety to the past 15 minutes of my day). Anywho — I spoke with the main USPS who told me this postal worker «misinformed me on two accounts». 1^st that redelivery isn’t automatic, so there’s no way it wasn’t there for that reason. 2^nd that signing that slip doesn’t give them authority to deliver it without a signature. And that someone would contact me on Monday regarding my claim.
So where does this leave me exactly? I was given no plan of action, nothing resembling a detail or explanation. I will tell you where this leaves USPS… with a phone that will continue to ring once hung back up, and a very, very disgruntled customer at 8:30am Monday morning.
Color me flabbergasted you guys are going out of business.

Evil Homer: Marge honey-​fräulein, I’m home
Marge: You’re not my husband.
Evil Homer: Ja, please forgive my unexplained two-​week absence. To make it up to you, we will go out to dinner at a sensibly priced restaurant, then have a night of efficient German sex.
Marge: Well, I sure don’t feel like cooking…
–
any simpsons lover will appreciate that quote when i say that my recent trip to the clairemont branch of the USPS reminded me of this scene. I might not have witnessed efficient german sex, but i did indeed witness an efficient american post office — which is a rarity!
Super impressed with how organized this place is. I came bright and early this Sat. morning upon opening (9 am) and there was a massive group of people already waiting for it to open. If this had been the UTC Costa Verde post office (which in my experiences is one of the worst in SD) it probably would have taken 30 – 40 mins to get through. Nope, not here. With the assistance of an employee who helps people get they shish together while shuffling through the line, along with the employees behind the counter that ‘get er done,’ it moved quickly and seamlessly.
I like that this post office has plenty of parking and offers the cool drive through drop off boxes.
Yep, locate the box & shove it in… easy, quick, and satisfying — while cutting out all the BS. Efficient german sex might have something there!
hahaha… :-]~