It was a warm and wonderful experience working with Thomas Simko, and he really lived up to his name, the Problem Solver. We had only two weeks to complete an extensive list of projects on our new condo before our move-in date, including installing a beautiful new floor, replacing several bathroom fixtures, and a full bathroom remodel. Thomas was there for us 100% from start to finish, and made us feel like everything was«no problem.» The HOA hasn’t approved our floor install yet? No problem. We need to shut the water off for the entire building to install the tub? No problem. Uh-oh, last-minute change of plan on the flooring underlayment, 24 hours before we install? No problem! Thomas handled it with finesse, and was always extremely responsive via phone or email, as well as providing proactive updates with pictures. In addition to his attention to logistics and reassuring professionalism, the workmanship of Thomas and his amazing team was top-notch. They will take the time to get it done right, even on a tight time frame like ours. The crew joked that it felt like one of those home improvement TV shows where they install an entire kitchen in five hours because of how quickly we needed to get things accomplished — yet all the I’s were dotted and the T’s were crossed. The crew was scrupulously clean, friendly and professional, showed up on time, and took excellent care of our home and pets. They even attended to those little«extra details» that weren’t in the quote, because when they do something, they get it done right(for example, the new floor was a little higher than the old, and our hall closet door didn’t shut as a result — no problem. The crew made adjustments to the track, and now it works better than before!) The end result was a beautiful designer bathroom, gleaming laminate floors that we will enjoy for years to come, a huge reduction in the«honey-do» list that comes with moving into a new place, and more projects in the pipeline for the future. I’d definitely recommend working with Thomas Simko — it was a great experience. Thomas will make it happen! We will definitely work with him again in the future.
Robert T.
Tu valoración: 5 San Diego, CA
I have been using The Problem Solver’s service for about two years and continuing to use them. I’ve used to them to fix stucco, leaky faucets, kitchen sink disposer, etc etc. I had been very satisfied with their work and the quickness of their response. Thanks, Robert