Saving Appliance

Halil came out fix our washer, and we had a great professional experience with his services. He was very cordial and identified the faulty part in no time. He went out to the store to find the part and returned within minutes! I’m so glad the part was replaced the same day.
I’d definitely recommend their services thanks to Halil. I don’t agree at all with some of the bad reviews out there.

Pros: The gentleman who showed up was courteous, on time and seemingly honest.
Cons: They identified the problem with my dishwasher draining issue, which was merely removing a plug but told me I had to have a different Saving Appliance rep come which would cost me an additional mobilization fee/​trade call fee under my home warranty. Just because this particular person did not know how to fix the problem does not mean I should have to pay them twice to come out. I would not recommend.

These guys were great. They were quick to make an appointment 24 hours out and showed up during the hours they said they would. I will definitely use them again!

The Pros: They had to come out to the house three separate times for my microwave. The first visit determined parts were needed, the second visit the parts were installed but didn’t fix the problem, and the third visit the microwave was finally fixed. Yay, very happy to have it working again.
The Cons: Terrible customer service. I had to call them over and over, left messages that were never returned. I swear that if I didn’t hound them, they never would have completed the job. It was so frustrating and inexcusable to just have my messages and phone calls ignored… how do they keep customers that way? I will be contacting my home warranty to give them feedback on this company so they can avoid having such horrible service reflect poorly on them as well.

I can’t say enough about the patience Saving Appliance has had with the repair of my fridge. They came out on three seperate occasions over a month time frame to address 3 different issues and not charging me an additional fee. Thank you!

Unable to solve the problem. Unwilling to try. Said the job was taking too much time.
Update: had a new repairman from a different company show up. He said the part they claimed to have replaced was old, and had to order a new part. Same part Saving Appliance said they fixed. Caution if you use this company.

Saving appliance was the repair company assign to me by my home warranty Andrew came out to look at my dishwasher he was very polite and was able to to fix it at the first visit. I would really recommend this company to anyone

I highly recommend saving appliance great techs very professional I will definitely use them again

I wish I could give them zero stars! Absolutely horrible service. The technician, Andrew, is extremely unqualified and does not know what he is doing. The first time he came out was due to my dishwasher stopping in the middle of a cycle and displaying the LE error code which meant that the motor was defective. Long story short, he came out, stayed maybe 20 minutes and left telling me that there was nothing wrong. Sure enough when I went to run my washer that night it was giving me the same error code. So I called and he came back and replaced it. Then it ran one load and started just turning on randomly by itself, and then it would not even turn on. Andrew came back out and told me that it was the control panel. He told my insurance company he could not find the part. well, come to find out the insurance company were able to locate the part. Now, just out of curiosity and because my washer turned on, I wanted to see if it would run. It ran about 10 minutes and then gave me the motor error code again. The part this Andrew guy JUST replaced. I am so thankful I am not paying for their services. They are the absolute worst, and their customer service is appalling. Avoid these people like the plague. They have caused me nothing but problems and a frustration since the beginning!

fast, professional and communicative, price right ! I would highly recommend !

Fast, efficient, friendly service. I worked with Elijah and he was very professional and communicative. I highly recommend Saving Appliance, and will use them again!

We used Saving Appliance through a home owners insurance we bought. They came out on two different occasions to fix a problem with our washer not spinning correctly and one of the modes not working all together. The workers claimed the washer was working properly by testing the spin cycle without clothes in it and not even testing the mode that doesn’t work. When I asked them how they can know if it spins the water out of the clothes without clothes in the washer and how the ultra hand wash mode works without even trying it they became very defensive and confrontational.
They have horrible customer service and don’t even know how to fix problems. I would definitely stay away! Especially being a female alone in my house with them. I did not feel safe.
***2 weeks after they came our washer is leaking. Horrible service!

Elijah at this company was incredible– he was on time, super efficient and very experienced. He fixed my GE Monogram in an hour or less, very professional and very reasonable. This was after another contractor couldn’t figure out the problem. Look no further if you need an appliance fixed– you will not be disappointed with this wonderful company.

The repairman had to come to our house multiple times but he was determined to fix our reefer, and he did. It took a lot of ingenuity and hard work but he kept at it. He also helped fix our dishwasher, after another company couldn’t. Elijah (don’t know how to spell his name) even came back to checkout the temperature after a few hours. They were really great and they helped us very much!
De b porter

We had an appt. scheduled for Saturday, Sept. 13^th between 1 and 4. No one showed up or bothered to call. Will not do any business with a company that treats their customers this way.

Saving Appliance was one of the repair companies my home warranty contracts with. The first two companies that were assigned when I was creating the service request online had awful reviews on Unilocal,so I cancelled them and waited another day to submit the request again. This time I was assigned Saving Applicance. The few reviews they had were all favorable. And they didn’t work out of a car. THey had a company truck with their name on it. That gave me a little more confidence. So Elijah came at the time that was arranged and fixed my LG refrigerator. I had already given him the error code so he could research the problem and order the part (fan) in advance. I was also having work done on my GE cooktop. He had to order a part and came back a few days later. He was running late and called me well in advance with a new time, about 45min later that expected. so I didn’t have to stay home waiting. He fixed the cooktop and was on his way. Very professional, nice guy. There are just two of them and the woman in the office on the phones. Let’s give them a chance and help them out to get their business rolling. Please make sure if you use them that you post your experience here like I am doing. I don’t do this often but I felt they did a good job and wanted to let others know. Thanks again Elijah and good luck with your business.

I like using saving appliance repair he’s honest and he does a fair job for a fair price thank you very much Elijah all the work you’ve done for me in the past I’ll be definitely calling you again

This place is a complete sham. They charged me $ 400 for a dishwasher repair and they replaced the wrong part — the dishwasher is still having problems. I called since I have a 90 day warranty and the woman who answered the phone was unprofessional, argued with me, talked over me and kept telling me «no no no» when I told her things were still not working correctly. DO NOT call this company. They are a rip off, they do not honor their warranties and charge you for repairs you don’t need. Unbelievable. I will be filing a complaint with the BBB as well.

The guy came on a few hours’ notice, my washer has been leaking water for quite a while now, took him less than 15 minutes to figure out the problem and another 15 minutes to fix it.
Finally no more water on the floor when I wash!
I also had some issues with the dryer and he took the time to explain me what the issue was, then he went ahead and fixed it in minutes without surcharge!
I would definitely call him again!