Prestige Nails & Spa

They were very rude to my eight year old. We have been to others places and they were nicer to my daughter. Their prices were also not posted and they didn’t mention extra prices of services. We walked out of there paying $ 66. And the polish was horrible and rough in places. I will never go back. The only nice thing and the reason I gave one star is the massage on my pedicure.

I’ve been going to this beautiful place for about a year now and made the best of friends with my manicurist Michelle. She’s so kind and generous and does absolutely amazing! My mom, my nana, my sister, and I ONLY see her because she pays such attention to detail but also works fast and efficiently. She’s amazing though the other girls are nice, Michelle will always have a special place in my heart.

Love it here. Friendly staff and very sanitary they use plastic bags in the pedicure chair for your pedicures which I love and makes me feel clean and like its very sanitized. Good massages, great colors, beautiful interior, nice massage chairs, great staff team. Love it here.

So much nope. Believe the reviews, people, there’s a reason for them! And with appropriately 14,000 other nail places in a mile radius, there’s no reason to go to this one! The massage and polish job were on par with what a toddler could do. Who lets their client walk out with uneven, sloppy polish like these photos? My pedicure is 6 hours old and about to be put down (polish change at home).

Meh… No thanks. I was so excited to get out of the house for a pedi (new mom joys!) and had to run errands in this plaza, so I figured I’d give this place a try. I used to go to a Prestige Nails in Mission Valley ages ago that was pretty good, so I had hopes that this would be similar. Nope.
It was 6pm, they close at 7pm. When I walked in I could tell that they were less than thrilled to have a customer (sorry?), and there was only 1 other customer there. The lady who did my nails didn’t seem to understand English very well, and I didn’t bother telling her that the water wasn’t hot enough (my fault, but I just decided to grin and bear it). I asked her if she thought a certain nail polish would be sheer or matte and she looked at me like I was from another planet and mumbled «uh huh»… When she started to apply the color I could tell that it was just too sheer and asked if I could switch to a different color (she had only applied 1 coat to 2 nails) and she changed it, but I could tell it was annoying.
After I was done and waiting for my toes to dry the employees were gathered around one of the nail stations eating a bunch of peeled fruit out of a big bag, and when it was time to put my flip flops on the lady didn’t even wash her hands. Something about her eating a bunch of sticky fruit and not washing her hands just grossed me out.
Now the worst part of the entire experience was that on the way home I kept smelling a sort of rubbery smell in the car and couldn’t figure out what it was. I got home and realized that it was my legs! She was wearing rubber gloves and that’s the only thing that I can think of, but after scrubbing for 5 min straight the smell is still there. Gross!
While I enjoyed the massage chair; I’m pretty sure I would have rather just painted my toes at home.

The lady was nice, and gave a great massage but didn’t notice until I got home that the polish is very uneven. A man did my gel nail manicure at the same time (which was nice so I didn’t spend all day there) but my nails have bubbles, are unevenly filed and painted, my skin was cut, and they left gel all over my skin.
I wish I had paid more attention before I left. I’m very disappointed that I spent $ 65 on a job I could have done better myself.
I won’t be returning.

The one star is for the pretty underwater backdrop and for the fact that they took me right away, but there was only one other lady in there getting a pedicure at 11 am on a weekday. I went in to get my acrylic nails removed. In all fairness they were not the ones that did my full set in the first place, however, they could have done a better job taking them off. The lady started with my right hand and I said, «OUCH» loudly and even jerked my hand at least 4 times. After the second time, she apologized. She was using a regular nail cutter and even I have an acrylic nail cutter at home. She finally had the sense to use that one and was able to cut them off with no pain whatsoever. She had no remorse for the pain I was in as she was rushing to remove the acrylics with another acrylic nail. It got to the point where another technician came over to do my left hand. She did my left hand without any pain whatsoever. She trimmed my nails first and trimmed around the acrylic topping and then gently used another acrylic nail to remove from my nail bed. She was gentle and careful.
Another concern was that they were all speaking their native tongue and playing with each other phones and I had noticed that one woman came in and was getting a pedicure done right next to me and it got to the point where we stared at each other in disbelief when her nail technician literally got up mid pedicure to grab her phone from another technician that was using it apparently. It was just rude.
Now, I get my nails done a lot and have the utmost respect for these nail technicians. I am used to the chit chat they do in their native tongue, but to get up mid pedicure to play on your phone. That is something I have never seen before.
Go somewhere else. Anywhere but here is worth it. I expected more from this location being new to the area. I was wrong.

Linda and Kevin saved the day fixing my botched manicure with amazing skill and awesome pedicure!
Worth every penny!

They don’t have the prices posted anywhere so you really don’t know what is what. They show you a sheet with the prices on them when and if you get in to the pedicure chair. The most inexpensive pedicure is $ 22 so it only goes up from there.
The salon itself looks clean and has a beach theme. Turquoise leather chairs and everything.
Pedicure wasn’t bad, massage was lengthy (that was nice). The ladies spent most of the time speaking to each other which was fine by me because I was consumed with something I was watching on my phone anyway.
I wasn’t wearing my glasses so I wasn’t aware that she didn’t put a full second coat. So my toes look uneven in color. For $ 22, I feel cheated. If you go here, make sure you check the work before you leave.

NEVER going here again. I just got charged $ 35 for a mani/​pedi for my 5 year old. First of all, $ 25 is a ridiculous price for a kids mani/​pedi, shame on me for not checking beforehand. But then to find out that they tacked on an additional $ 10 for designs on her nails and toes. $ 5 for hands and $ 5 for toes! And when I complained that they didn’t ask me about the designs first, they said «Well, we asked her», as in they asked my 5 year old if she wanted the designs. Uhhh yeah, what do you THINK she’s going to say? She’s FIVE! Why not ask her if she wants ice cream for dinner while you’re at it.
Like I said, NEVER going here again.

Workers and receptionist are friendly and makes sure to explain everything to customers that don’t understand! Excellent customer service

Love the service and all the workers are super generous. I see a lot of complaints about previous workers, but most of the workers seem to be new and they do nice jobs so don’t be scared to give this place a try!

Got a pedicure and it was not that great. The massage actually started hurting and she was yelling with other workers there and it was really unprofessional. I added callous removal but my callouses hardly looked different when I left. The worst part was I didn’t see her sanitize the tub but watched her write on her log for state board that she did. Then she washed the implements with soap and water and put them right back in the box. Didn’t put them in barbicide to sanitize like state board requires. Definitely would never go back! They do not clean their tubs or tools like they’re supposed to!

I don’t like that there is not a visible service and price display. It was not that clean. Everything looks old and out dated. I don’t think it should have the word prestige in the title. I was hoping for more of an up scale place. I went to get a fill and a pedicure but was only able to get the pedicure because they did not have powered gel. Which I would have known if they had that service had there been a services offered display. I got the pedicure which was alright. The lady that did my feet was okay but she did not try and engage in any type of conversation. Which by my book is poor customer service. Needless to say I will not be going back there or to any of the other branches they have. Very disappointed being this was my first experience in California with a salon.

I’m not new to getting pedicures — I’ve gotten two a month for over ten years now — which is roughly 260ish pedicures. This was the worst of the 260.
The staff seem very unprofessional plopped down in the massage chairs with their phones in between customers — but the worst part was watching a girl walk in with a broken nail and seeing one of the staff turn around and try to conceal a snicker at the expense of the woman.
The girl who helped me was staring out the door almost the whole time and phoning in the whole pedicure. At one point she was pushing back the cuticles of an invisible toe I must have that only she can see. She never asked me a single question such as, is the water too hot/​cold — would you like me to cut your nails or just file — am I hurting you is that why you’re saying ouch? All normal questions you get at a salon.
It was rushed and I can’t understand why — as I was only one of their four customers. The staff outnumbered the clients — so why rush me out?
Had I planned on tipping her I would have been upset that they are so archaic they don’t allow tips on credit card transactions.
I had just moved here from Los Angeles — and I am 0 for 1. Hope I can find a good place soon!

Kevin clipped so deep into my toe he made me screech AND bleed. Not cool. And he didn’t even apologize for gouging me, just then got super gentle/​weak on the subsequent «massage» part of my pedicure. Pathetic. Anf he was totally unsanitary in taking care of my feet/​nails. I feel like I need another pedi and a shower and a tetanus shot to make up for this.
The only thing that saved this from being a one star review was that Diana did a great job on my mani and apologized on behalf of her jerk coworker.
I don’t expect a spa — like feel, but I do expect a certain amount of respect from my fellow humans. Don’t make me bleed and then just sit there like a dweeb.
I’m never coming back to this location. If you come here, do NOT let Kevin touch you.

This place gave me a migraine. I guess it’s wishful thinking on my part. Can’t seem to find a place where they do a decent job with my nails and understand English enough to do business in America. The ladies here are so loud!!! Professional etiquette at a pricey place… Forget about it. You’ll go home frustrated and probably in need of an Aspirin afterwards.

Prestige is an average salon with two highly skilled employees, Michelle and Diana. The salon itself could probably be a little more presentable, but it is what it is. Not filthy, but not spotless either.
In addition to her skill level, Michelle genuinely cares about her clients and take the time to get to know them. Which is why she is my first pick when I go in, even though Diana does a little but of a better job. Customer service us alway first in my book. Michelle is only there Fri-​Sun, and Diana seems to be there every day.
Book an appointment if you want Diana! She’s good and her chair is usually busy if you just walk in.
They’re always busy with pedicures. I’ve gotten a few myself and always walk out satisfied with my services. I don’t really have any complaints or bad experiences, but I’m not overly impressed either. I do recommend Prestige. Pricing is average.

I had Yen. She was pretty great.
Friendly but also allowed me to relax.
I opted for the $ 35 European pedicure since it’s been months and months of not years since my last pedicure.
The seats are comfortable and updated since the last time I was here.
I still don’t think they let the mint mask stay in long enough. I had it done at the Rancho Bernardo Inn once and I’ve never felt as amazing as when it was done there.
My toes look fine and the massage was a good one.

I received a generous gift certificate from a friend to this nail salon. Walked in on a Monday morning and they took me in right away. The mani/​pedi was fine.
Things began to unravel when I went to pay and handed them the $ 50 gift certificate for $ 39 in services. The guy/​gal who had provided the service looked demoralized and disappointed. The guy (Kevin) proceeded to inspect the front/​back of the gift certificate trying to determine if perhaps it was fraudulent; apparently they concluded it wasn’t.
After 5 – 7 minutes of the entire shop of employees reviewing and discussing this issue in another language; they told me that they would accept it but could only give me the change in the form of another gift certificate. That’s right; $ 11. I had to then use their ATM with a surcharge to get them cash for a gratuity. I did think they did a good job but I was made to feel totally embarrassed at having presented a gift certificate in exchange for their services.
So I have an $ 11 gift cert that I will likely not use simply because I don’t dare run the risk of embarrassing myself should I attempt to use it toward another service. So, I guess they win!