Party City

I bought a pack of balloons for a gender reveal that had 8 balloons, it was about $ 8, and to blow up each balloon was another $ 1 EACH. That’s insane!
Anywho, The cashier named franko was pretty helpful and nice! But other than that, dang this place got expensive!

They have 1 cashier and 10 people in line. There were no other employees on the floor. I just walked out of there. I’m never shopping here again. Get your act together and hire more people!

I love to get accessories here!
I bought a few Halloween lanterns here and they were totally popular! I love party city and I’m glad they’re still here!

Great place to get items and decorations for most holidays or special occasions. Like most places some items may be more pricey and if it’s something you don’t need right away, it wouldn’t hurt to compare prices online (Amazon, Jet, etc).
In terms of customer service, this place can be hit or miss. I’d say the employees for the most part are friendly, but there have been occasions where the employees are not.
We came here today because my God Daughter needed something last minute for Halloween. Normally, we plan ahead and shop in advance but this was just something unforseen.
If you ever go into this store the day of or before a holiday (especially Halloween), this place can be a mad house. The line coiled and went towards the back of one aisle (and this is a pretty big store). I decided to roll the dice and we left to check out Target.
Luckily, we were able to find our item at Target (next door). Their selection wasn’t as good, but we found what we needed and lines were much more reasonable (also they have self check out).
So average experience here, it’s your standard Party City.

This place is HUGE. Tons of aisles, tons of choices. There is plenty of staff to help answer all of your questions and they are friendly. It w as crowded due to Halloween and there were still plenty of staff. They have bathrooms there as well that are open to the public. They have all decorations you could possibly need or want — and game options as well. Awesome place.

I went to Party City to find a costume… well I was disappointed. Of the 8 costumes I asked for they only had 4. In addition, I could not figure out why I would pay $ 30 – 50 for 2 inches of material. Granted it is two weeks before Halloween but it was slim pickings at this location.
Needless to say I left empty handed.

I only go here out of desperation if I can’t find what I’m looking for at Michaels, Target or if I can’t get it in time online. This place has the most unhappiest employees I’ve ever encountered. It’s like they only hire people who want to torture themselves by working in a store they absolutely hate. My worst visit was when I went to pick up a few things for my daughters birthday and waited in line at the register while only one employee was assigned to deal with balloons, while another only worked the register, and third wandered away when things got busy. A customer genuinely needed help putting together a balloon bouquet for someone and the employee was being so difficult and not helpful at all. I even spoke to the guy to help him out because he wanted to get something for a relative.
From a product standpoint, I love that party supplies are more affordable now and that there are so many options for plates and serverware. They definitely do a good job of stocking enough supplies and the aisles are always neat and orderly.

This place has really grumpy employees. Came in over a week ago to see in the Halloween (quite possibly my favorite holiday) stuff and see if I can get me some decorations for work, but they were still in the process of converting. The one in Mission Valley had everything set to go for Halloween days before. But here I was, looking at what they did have on display. I wanted to write this because of one incident that left a sour feeling in me about this place. Saw a funny looking skeleton decoration that apparently plays a banjo and sings. There was a try-​me button there and I wasn’t going to leave it. Upon pressing it, it started singing and immediately out-​of-​nowhere comes the meanest employee I have seen to shut that thing up. Then she decided to proceed with staring me down. Yup. If it really annoys you, then you could just ask nicely to not press it. Now I just feel resentment towards the employees working at this location (and for all I know, the others could be the nicest people around). Anyways, I went out of my way to continue my shopping at the Mission Valley location, and I would advise others do the same (not go to Mission Valley, but avoid this location).

I love coming here but on 9÷6÷15 me and my sis in law came here to buy a bunch of candy for a party coming up soon and we bought 3 small packs of sour patch candy (60 cents each) and when we got home and finished eating them my sis realized they were EXPIRED… thank god the rest of the candy we bought weren’t but the sour patch def was…
Makes me re-​think about this place along with the other bad reviews they have.

I came here with my son on his Birthday on Monday, to let him pick out balloons and candy (15 pieces for $ 1). There were so many balloon choices. A little intimidating for an adult, not to mention a child. But, this is a good thing. This is why I chose Party City… because I knew that out of all the choices for balloons. PC would be the place! My son was easily distracted, and wondered off to an aisle looking at character party supplies. Once he started picking out balloons, we were informed that some of the balloons were out of stock. This was disappointing. And, we had to look at other balloons. A suggestion to the store. If you don’t have the balloon in stock, remove the display. Thanks.
Sarah was helping us with inflating the balloons with helium. The helium was included with the price of the balloon. But, make sure to check on which ones you are buying as the helium is not always included. It’s extra. In the meantime, my son picking out his 15 pieces of candy for a $ 1. Again, be careful here. There are some candy/​chocolate choices that are 20 cents and are not part of the 15 for $ 1 deal.
$ 36.59 cents later… ya I know. Is there a rewards program for balloons??? I could use one.
It was worth it. He was so happy!
In the evening I noticed that two of the balloons were loosing air… already? Not too happy at this point as one of the balloons was $ 10.99. I called the store on Tuesday asking if I can exchange these. Sarah said she would help and fix them or exchange for new ones. My husband was able to drive to the store and exchange the balloons for brand new ones. What a relief!
Thank you! We’ll be back in the future… there’s another balloon he wants that would not fit in my vehicle. but he already mentioned to me that, that is the balloon he wants for his next Birthday. Well, ok!

So glad to have this store nearby. Thanks to the sales clerk (can’t remember the girl’s name, but it starts with a «K», and she has a beautiful afro), I got everything I need for my daughter’s party at a great price!
Thank you!

Customer service sucks here. Waited to get help with balloons and no one ever came or even asked if I needed help. A couple other people were also waiting and getting frustrated.

Alright. Two stars because I don’t want to be a jerk but I really am closer to one probably. Anyway, I came here on a weekday to grab some balloons for a photo shoot I was doing later on. The store was pretty empty of people, and there were two employees behind the counter. I picked out 5 balloons to be filled and proceeded to pay for them (I’m still the only customer at the registers). The employee starts ringing me up for the balloons and I notice right away how SLOW she’s going. Like… seriously. SLOWWW. And I’m trying not to get annoyed but the lack of any type of hustle really annoyed me. You know when you get stuck walking behind really slow people at the mall and you don’t really have anywhere you need to be anytime soon but it’s still just really annoying how slow they walk? That’s how I felt. So anyway, she finally rings me up and heads over to blow up my balloons. She starts to blow up one balloon and notices another customer has gone up to the register. Like… two seconds ago. She proceeds to put my un-​inflated balloon down on the counter to go help the customer. Okay… that’s weird but okay. She SLOWWWLY finishes ringing that customer up and comes back to help me. She blows up one balloon & then another customer comes up to the register. Of course this employee leaves me AGAIN to go help her. Now a (small) line starts to form over by the registers (I’m to the side of the registers by the helium) and the second employee from behind the counter jumps in to help ring up. At the same register as the first. So now they’re both just standing there behind the same register. This went on for quite awhile before a DIFFERENT employee finally came up to the registers, tried to take a customer, and one of the original employees told her to help me instead. 2 minutes later my balloons were filled and I was out the door. I don’t know their policy on helium vs. ringing up customers but this was seriously flawed! All in all it took about 15 – 20 minutes to get my FIVE balloons, when I was the only person in line.

Dont kill my vibe.
I popped in here the Friday before this last Mothers day thinking I could pick up some balloons, fun dinnerware, or something cute nick nacks for my aunt who lives here in San Diego. My mom died, and the rest of my family lives across the country… But no worries thankfully I have my auntie who’s always there for me out here.
Well I was picking out balloons out up near the front counter when I overheard an employee (a bigger female) gossiping with another female employee. 1rst of all this threw me off because no one cares to hear gossip while your trying to concentrate on shopping or planning a surprise party. but THEN the same woman stated «I hate Mothers Day. Its the worst holiday. Its so. idk. depressing!» Ugh?!?
Anyway, Im giving this store 1star bc the customer service was horrible. I understand its hard to find work these days, but your getting paid to provide customer service (which I Was not offered or even looked at btw even though I was standing 5feet away) not stand around ignoring customers while you gossip and mope around all depressed complaining about holidays. You work at a store for Holidays! It might not be the best job in the world, but at least you have one. At least pretend to care?! I was so turned off that I just walked out.
This was not the 1rst time I came in here and was disappointed. There was one other time I got a balloon, but the girl tied the ribbon so loosely that the balloon floated away right as I Walked to my car. This ticked me off, bc Ive personally picked many of these mylar balloons out of the ocean in which they harm. However at the time I thought it was a mistake and just bought another. But Now I realize it was all just carelessness. I will never go to party city again.

They might have a new store but there is nothing inside of it. People don’t want to help you. They just keep setting up there display. Never find things that you need. Had a star wars party to plan. Did they have any star wars-​nope! Its star wars how can you not have.

Big brand new store and they DO NOT have any Christmas/​Holiday wrapping paper and very few boxed cards to choose from. Unbelievable.

I’ve been trying to call them for the past hour (well within operation hours) and no one picks up. There is no way I am going to visit the store and purchase a bunch of birthday supplies, if they can’t even be bothered to answer the phone.

This is the smallest Party City that I ever been to! It only has 5 aisles and it feels so tight in here. They have all the popular party essentials, but nothing more. Prices are always way high. Go to the CMR or MV location just miles away. The small-​store feel will disappoint you.

January 2014 location update:
This party city moved across the parking lot and is now next to Marshall’s, at 4209 Genesee. I just reported the new address on Unilocal.It used to be located next to Target, but now it’s across the parking lot from Target.
The new store is much smaller. I called them to ask if they carried feather boas. A nice employee answered and said yes they have pink, blue, and rainbow boas only. She was kind enough to save me the last pink boa. But upon my arrival, I decided to check out the store. Hurray I discovered they actually had a couple more colors, including red, which is my fav color anyway!
They also carry a variety of cheap fun party or costume accessories, including costume bow ties, funny wigs & hats & masks.
If you have your heart set on a particular color, I suggest that you have a look around the store, as the staff may have missed something. I discovered the red feather boas hanging up high on the wall, where they were difficult to find, and difficult to reach.
Although it’s small, this store is ok, with friendly employees. But I wouldn’t want to come right before a major holiday like Halloween, because it would get really crowded in here before a holiday.

We came here early on a Saturday to get some balloons for my Grandson’s birthday. There was literally no customers in the store. We were like so excited that there was no line at the balloon counter. So, we go up to the counter and the employee barks at us: «If you want balloons, it will be an hour wait. I have a ton of orders!» My daughter asked for just a couple, and he pretty much agreed she could only have one balloon filled, no more than that. Give me a break! We would have walked out, but she had her heart set on one large «Happy Birthday 1^st Birthday» balloon. So, we got one and then went to the Dollar Tree. Horrible service and embarrassing for this store. Go elsewhere for balloons.