I like their food, but honestly, this location is just AWFUL! I only go there because it’s less than a half mile from my house. But each of the last two times that I have gone, I have gotten to-go orders and been disappointed! Two times ago, I got home and my sandwich had GREEN tomatoes in it! Completely green! Why would they even put that on the sandwich?! So, I wrote to Panera to complain and they sent me a coupon for a replacement. And that was nice, but I went back the other day and had another bad experience. There were at least 5 employees near the registers but not one of them moved or acknowledged me for several minutes and several left to go in the back.(Incidentally, it was around 3pm so they weren’t busy). Finally, a gal walked over, didn’t apologize for the delay or anything and took my order. Not super happy or friendly. Ok — not a huge deal. Then the gal who made my food TOSSED it up on the counter and called my name like it was an inconvience! She just looked annoyed to be doing her job. Just such a bad vibe! And there was a guy who seemed like he was probably the manager there not doing anything about it so I just wonder if it’s top down. Anyway, I should have learned my lesson from the last time and checked the bag before I left because I had asked for bread and got potato chips — which I don’t eat. I just won’t bother with this location — I’ll drive the extra 4 miles to Carmel Mountain next time.
Magz K.
Tu valoración: 1 San Diego, CA
Went in here a couple of days ago to grab some baked goods to take to work to share with my co workers and when I ordered, the lady snickered at me and asked if I really wanted the other baked goods after I ordered a soufflé. I replied yes please(it was none of her business that I was ordering some more baked goods) Very rude and unprofessional in my opinion.
Daniel H.
Tu valoración: 2 San Diego, CA
Not Very Military Friendly. Usually they have 1 girl(Very Nice) but overwhelmed. I visit the store 4 – 5 times a month if not more. I went there today on Veterans day expecting to have a coffee and bite to eat. I asked about any military offers, as I have seen them advertising on line about Panera Veterans offers. The girl on the register didn’t know and asked the manager who said«nothing for Military» Nice. I’ll be supporting other businesses that support our troops and Veterans that have sacrificed so much for our Country. The 2 Stars is for the lady up front who is doing her best(Thank You).
Angie c.
Tu valoración: 2 San Diego, CA
Slow service. I was there on a Friday evening with my family. There were 2 parties ahead of me and we waited almost 10 minutes to order. We placed our order within 1 minute so I am not sure why it took so long. There was only 1 person at the register. The service to bring out the meals were also very delayed and the bread was cold. My kids enjoy the broccoli soup there, if it wasn’t for that item I would not dine there at all. We used to go to the one in Mira Mesa and even in San Marcos and Escondido and the service is speedy and friendly.
Amy T.
Tu valoración: 3 San Diego, CA
Friendly, fast, and healthy! The staff here are great, they are helpful and patient haha. I sometimes come here for lunch, especially in gloomy/rainy days. They’re overpriced for what they’re selling… you pick 2’s are supposed to be a deal but it’s not worth it in my opinion.
Jessica L.
Tu valoración: 3 San Diego, CA
The triple berry scone that I got for free as a birthday pastry was delicious. I was able to redeem it on the very last day right before closing and the management was still very nice about it. It was glazed and was packed with berries! I think the pastry could have gone without the extra glaze on top. I used to come in here to study during the semesters. The tables are no longer kept as clean as they used to be, especially the chairs. I love booths but I get really grossed out when they’re not cleaned properly and this place does not clean them well. Also, the wifi kicks you out if there is a sudden increase in users! I’ll be going to the library across the street instead.
Mark M.
Tu valoración: 1 San Diego, CA
This particular location is an embarrassment to the Panera brand. Every time I go in the morning during the week it is a disaster. Nothing is ready to be opened. This past weekend on Sunday, it was actually a quite time, but every table was dirty with crumbs, half had plates stacked on them. I watched 5 different groups have to wipe down there own tables. Meanwhile, the staff(which there was a large number of) was busy giggling and talking behind the counter about how much sleep they had gotten. With so many other Panera’s in the area, I will choose to either avoid completely, or just go to one that is actually run correctly.
Jack M.
Tu valoración: 3 Rancho San Diego, CA
I heard through the grapevine that Panera was serving iced coffee through the soda machine dispenser. No really, straight out of the dispenser. Anyways, I came in to try it, some baked goods, and use their Wi-Fi to get some much needed work done. The you iced coffee was good. I liked the dispenser idea because that allowed me to monitor how much ice I wanted. You can get the coffee in a 20 oz version or 32 oz. I went for the 20 oz version since they offer unlimited refills. The coffee had a moderate richness to it, with a good finish, and no bitterness. I refilled once and that kept me going for several hours as I plucked away on the key board. I tried the cinnamon crunch scone which had good flavor, but it was little dry, especially around the edges. Honestly, it had the consistency of a day old scone. I’m not saying it was, just that it reminded me of that. The cinnamon flavor was good and so was the icing on top. Service was pretty good at the counter. One of the girls seemed grumpy but the other was fine. I liked that the non-grumpy one came over later and asked if I needed anything else.
Valerie M.
Tu valoración: 4 San Diego, CA
I enjoyed my time here. Unexpectedly. I was going to Trader Joe’s one day when they first opened and looked over to find Panera holding a special event for the day. They gave us $ 15 in fun money to order whatever we wanted. They have such great salads! So many to choose from. Typical Panera menu. Fresh breads. I took home a loaf of the cinnamon Swirl bread which was insane. So good alone or with a smather of butter. My son loved it for breakfast. The staff was sweet and so happy to be opening. The place was of course, packed. Had a great lunch on the fly and on them which was very cool. In the new PHR center and loads of parking, at least for now.
Sharon L.
Tu valoración: 3 San Diego, CA
Panera is very convenient especially since it’s only a couple blocks from where I live! Food is good, but definitely overpriced. I got a roasted turkey avocado BLT half sandwich, bowl of mac and cheese(delicious), a bag of potato chips, and a drink, and the total came out to $ 13 and some cents. close to $ 14. I can definitely get a better deal elsewhere, but I frequent this place since it’s very close by and convenient to get work done. Wifi is very slow which can be a positive and negative. Positive because it makes you crack down on what you need to do, and negative because you can’t load a decent youtube video. Not slow enough that you can’t access websites easily though, which is good. Tables are almost always dirty. The employees make sure to pick up dirty plates right away, but don’t clean the tables. All the times that I’ve been here, I had to wipe down the table with a napkin, before I set any of my belongings down. This is something I’ve noticed at other Panera locations though, not just this one.
Stacy T.
Tu valoración: 4 San Diego, CA
Very fresh breads and great soups and sandwiches. Delicious! Friendly service. The parking can be a hassle as seating is limited but well worth it.
Eva B.
Tu valoración: 3 San Diego, CA
Used to really enjoy Panera when they had their Chicken Caesar Sandwich and the price was more reasonable. Now their Pick 2 is almost $ 9 so expect to spend $ 12-$ 15 if you get a drink. Their salad options are also smaller than what they used. Still enjoy the broccoli and cheese soup and their fresh bread. Wish they’d bring back heir Chicken Caesar sandwich!
David L.
Tu valoración: 3 New York, NY
It a corporate panera, nothing special to it. They do all that a panera should do. Decent food, nice service, good ambiance, and clean dining area. The wifi is slow as expected so don’t expect to be loading 720p youtube videos here, but does the job on basic google searches. There is a lot of seating but be forewarned that there is a lunch rush because this location is in the heart of the business district in 4s ranch. Also there is a slight busy peak when high school ends at del norte high.
Ari A.
Tu valoración: 2 San Diego, CA
Used to looooove this place, used to have amazing quality customer service and quality food. The past 3 times I ordered they have fucked up my order and while the restaurant was not busy the cashier made me felt rushed and flustered and couldn’t even recommend a vegetarian option for me. After Brandy, and Weslee stopped working and new hires came the quality has definitely declined. Used to be my favorite place but consistent meat in food or getting charged for ingredients they forgot makes me incredibly unhappy! What happened panera 4s?! You used to be dope!!! Now the customer service is awful and I feel uncomfortable there… So disappointed. Hope staff training gets better.
James S.
Tu valoración: 4 San Diego, CA
It’s just Panera bread, another mediocre American chain. But this one is a cut above the others in SoCal that I’ve been to. Service is really good when I go here and soup and sandwiches are just fine.
Tabitha J.
Tu valoración: 5 San Diego, CA
I can’t believe I haven’t reviewed this Panera yet, especially since I go to Panera pretty much once a week. I love going on a run or to a pilates class and then hitting up Panera after. The food is filling, but there are tons of delicious and healthy choices. I also love the flexibility of their Pick 2 option, where you can get half orders of two entrees as your meal. 9 times out of 10, I end up getting the Mediterranean veggie sandwich. It’s a cold sandwich with pesto, roasted red peppers, cucumbers, feta and more between tomato basil bread. So refreshing after a workout, or really anytime. I’ve also had their new soba noodle broth bowl, which was really light and tasty. Their French onion soup is so savory. The bagels are good. The pastries are good. Pretty much everything I’ve had is good. I recently had one of their breakfast sandwiches for the first time and loved it! Also, I can’t forget about the yummy iced tea selection that they have. My favorite is the acai berry iced tea. If you’ve never been to this location before, you may be surprised at how busy it can get especially during peak lunch time. It can be very difficult to find a table during busy times, especially considering that the free wifi results in many people working or studying on their laptops. However, no matter how busy it is, the food typically comes out relatively quickly. I will likely continue to frequent this Panera often. Because of my addiction, it’s definitely worth it to join their rewards club. It’s free, and I feel like I earn special discounts pretty quickly.
Lauren B.
Tu valoración: 5 Poway, San Diego, CA
I LOVE this panera! Out of all the Paneras I’ve been too this one is my TOPPICK. Food is always hot. Lines are reasonable. Service is good. Food comes out hot in 5 – 10 minutes after ordered. Huge seating selection, clean tables, awesome staff, I’m a fan. I WILL be back. This is MYFAVORITEPANERA!!!
Kenna H.
Tu valoración: 3 San Diego, CA
The problem with this Panera is the fact that their floors always seem to be dirty! Especially during high traffic times, the floors and tables both seem to be covered in crumbs and other miscellaneous droppings. Love the iced green tea, orange scone, and classic salad. Also — I never get more than a piece with my soup, but the baguettes are good enough to buy the whole loaf! All of the pastries are good, but definitely high in calories(which they do display on the menu). A great place to stop before heading to work for a cup of coffee!
Bianca N.
Tu valoración: 2 San Diego, CA
I live fairly close to this location and I’ve visited a handful of times. I always leave disappointed but summon the energy to come back after each visit in hopes that they were just having an «off» day. Unfortunately, I have recently established that I will not be returning nor will I recommend this place and here’s why: I’m a HUGE soup and sandwich fan. I’ve tried different items from their menu, the last I recall is their Tomato & Mozzarella On Ciabatta, which was«mehh.» Nothing spectacular about the sandwich and it didn’t taste as if the ingredients were fresh. My husband ordered the Italian Combo On Ciabatta that was so poorly made, it had to be eaten with utensils. I ordered the Cream of Chicken & Wild Rice soup and I couldn’t handle the amount of grease in it! Unfortunately, my favorite part of my meals have been their sides! Whether its a soft bread roll or a bag of chips, nothing was more satisfying to me at the time. To be honest, there are plenty more options for bread, soup, salads, and sandwiches nearby. I wouldn’t waste your time or money here.
Chang L.
Tu valoración: 3 Yokosuka, Japan
Panera is always good for wifi. I wish Panera would post the calorie content of the dishes because they are a lot higher than you might think. I don’t let the green colors, the«organic» feel and the«soup and salad» fool me. With that being said it’s a decent place to grab a quick bite and this particular Panera has lots of room to hang out on your computer. Sometimes I just go for a cup of tea and do some work or browse online. When I order food I typically get their pressed panini sandwiches and they are pretty good. If I can get food somewhere else but if I’m in a hurry or don’t want to go far I will come here. RB needs a new hang out spot.