Navy Federal Credit Union

San Diego, Estados Unidos

4.2

Cerrado ahora

20 opiniones

Contacto

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Teléfono:
+1 888-842-6328
Sitio web:
www.navyfederal.org
Dirección:
10865 Black Mountain Road, San Diego, CA, 92126
entre Mira Mesa Blvd y Gemini Ave
Mira Mesa
Categorías:
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Hoy

Hoy 09:00 – 14:00
Cerrado ahora
Horario local (San Diego) 16:47 sábado, 1 de noviembre de 2025

Horario de apertura

lunes 09:00 – 17:30
martes 09:00 – 17:30
miércoles 09:00 – 17:30
jueves 09:00 – 17:30
viernes 09:00 – 17:30
sábado 09:00 – 14:00
domingo –

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20 opiniones sobre Navy Federal Credit Union

No se requiere registro
Tu valoración: 5
San Diego, CA
They take care of their costumers nicely and promptly. Even though they have lines of people, the wait is not too long because staff knows how to handle business. Unlike other banks such as Bank of America, the employees are rude (raising eyebrows, raising voice, sarcastic remarks, and raising finger) and wait time to be helped can be 45 minutes in line. Navy Federal stand out for professionalism. They should teach other banks how it’s done.
Tu valoración: 4
San Diego, CA
This branch location can get busy but their customer service is always exceptional and the lines move fairly quickly.
The drive-​through teller option is awesome, I’ll usually skip going inside if there aren’t any other cars waiting. They also have two ATM machines in front of the bank which is well lit and feels pretty safe especially if you’re here at night.
Tu valoración: 5
San Diego, CA
An absolute wonderful experience! Marlene (hope I spelled that right) helped me out today. Everything was going great tell the computer system went down. She wrote down my name and number and called me back a few hours later once the system was up. We squared away everything over the phone and she couldn’t have made it any easier! Thank you so much Marlene and Great job NavyFed on the awesome hire!
Tu valoración: 5
Oceanside, CA
Came here on my lunch break to obtain a new card. The receptionist was welcoming and quick to make me a new card. Great Credit union to manage your money.
Tu valoración: 3
Escondido, CA
This location is typically busy and crowded. The inside is pretty confusing at first look and annoying. The clerks behind the glass is a bit of a hassle to slide your papers and what not under the opening. Feels like you’re at a gas station booth. Not my favorite and haven’t experienced much friendliness each time I went. Even the ATM is something you have to wait for. Often I find it broken.
Tu valoración: 5
San Diego, CA
This branch always has amazing customer service. I do all my banking and loans with Navy Federal!
Tu valoración: 5
Chula Vista, CA
I have always experienced great service at this branch location. It can get busy sometimes as this shopping plaza is usually packed.
Tu valoración: 5
Poway, CA
First time at this branch today — customer service rep Rolando was WONDERFUL! Super friendly guy — and very professional/​methodical with confirming the exact amounts and disposition of each of three transactions we needed. Thanks, Rolando!!!
Tu valoración: 5
San Diego, CA
All the tellers are super friendly here. Helpful. Got a car loan here and it was processed super fast! Had a problem with someone who stole my credit cars and they helped me right away. Who can say they love their bank? But I love this bank!
Tu valoración: 3
San Diego, CA
I never go inside a branch. It’s either drive thru or ATM. This branch has both.
If only this branch was RIGHT off the freeway, it would be super convenient. It’s not. It’s located in the busy Lucky shopping center with all the bad Asian drivers.
Tu valoración: 5
San Diego, CA
Okay I have been with Bank of America since I was 18. I had no clue what true customer service is all about until I opened my accounts with Navy. They took me in and treat me like gold. From Checking to Credit Cards they have the best. Simply the best bank I have ever dealt with!
Tu valoración: 1
Escondido, CA
First off im not a member. I do go to Navy Fed often to make deposits for my family. Yesterday was the first time ever they documented my ID just to put money in one of their member’s accounts. I straight up told the teller I am not comfortable showing them my ID when I am not a member! I wasn’t the one that wrote the check out… Im just doing errands to help out my family! I used to work at a bank for 4 years and I have never came across something so dumb! She told me to use their express deposit so I won’t have to show my ID. I thought that was rude. I asked her why their bank didn’t notify their members so they can tell people doing them favors to show their ID. She just says they tell people when they come in. It’s a dumb thing that they are trying to do.
Tu valoración: 5
San Diego, CA
I love navy federal. I’ve banked them for about 6 years and I have never had a problem. They are always willing to help you with a loan or mortgage. There interest rates are great and they even have an active duty checking account where you get paid one day early. I love navy federal!
Tu valoración: 4
Albany, GA
I’ve been a member of NFCU ever since I signed my life away to defend freedom and democracy around the world in 2004. Since that time, besides some minor issues, my experience with Navy Fed have been excellent so far.
This location use to be USA Fed but since the acquisition there are many more Navy Federal locations in the area which is a good thing in my book. It alleviates the longer lines at other locations especially on paydays.
At this location the tellers are cool and nice. No lines and I’m usually in and out within 5 minutes.
Tu valoración: 4
San Diego, CA
This is not my bank, it’s my husband’s bank.
He went back in to see if he could open an account again since he hasn’t used them in over 19 years, shortly after leaving the US Navy. Chase pissed him off and drove him to close his account, and shortly after walking back in to the Mira Mesa Mall branch he was told that not only could he open an account, the one that he had since 1992 had never closed and still had a tiny balance on it.
That was two years ago, and he’s had no days of blinding rage aimed at his banking institution. So if they keep him happy, I’m happy.
This branch on Black Mountain Road is closer to us than the MM Mall one, so we’ve been coming here lately and the people are friendly and efficient. There is also less of a wait.
No hassle banking = win
Tu valoración: 5
San Diego, CA
I’m glad they are everywhere. Need my money, get it quick. Great service and lots of parking. Even on paydays.
Tu valoración: 4
San Diego, CA
If you’re in Mira Mesa and are trying to decide between the branch located off of Camino Ruiz and this one, definitely go here. Parking is never an issue and the staff is pretty quick if you need to speak to a teller.
Tu valoración: 4
San Diego, CA
Came here to get a loan because our CHASE was literally stealing money from us. The three times I’ve been here the service was outstanding and it was not busy. The only thing is that they open later than the Mira Mesa branch. Not too bad for being closer to the 15!
Navy Federal. What else can you say about that? Love it!
Tu valoración: 4
Rowland Heights, CA
I am so happy that they opened a location closer to the 15 freeway. It’s in the complex with Big Lots and Lucky Seafood. Now I don’t have to deal with the Camino Ruiz traffic. I only used the ATM inside so i can’t really tell you how their staff is.
Oh also, they have a drive thru ATM.
Tu valoración: 3
San Diego, CA
Use to be USA Federal Credit Union