Maid In America

Used maid in America today for my move out clean. Great customer service and great job cleaning! David is so nice and prompt in returning emails and phone calls, very professional. Definitely recommend and would absolutely call them for my next move out clean.

We received great service from our provider and from David. Always received quick replies to our questions and they were always willing to work with us to reschedule when we had a conflict. I would not hesitate to use this service again. I believe they deserve five stars for both the work the provider does and the customer service I received.

Very happy with our experience! I spoke with David over the phone and he was very accommodating and straight forward. We purchased a four hour cleaning with cleaning products provided for $ 109, which was a much better price than other services we had looked at.
I’m not giving five stars because although we paid for 4 hours of cleaning, Sylvia left after 3. The house was clean and looking very nice… but I think there is always more that can be done, especially if I’m paying for your time.

I just got home for work and I don’t even recognize my apartment it’s so clean. They did a great job and cleaned areas I wouldn’t have expected. The cleaning crew was great, and the David at the Corporate office was very professional and clear regarding the costs.

Great customer service and cleaning crews!!!
I was looking for a move in clean ASAP, I called 10 minutes before close and no one picked up. They close at 9pm, all other services I found closed around 5pm. Shortly after I received a call from David, he was swift with quoting me a price and working with my tight window of availability. Due to moving and life, the only time frame I had was the one requested. David found a way on his end to make it work. By 10:30pm (over a hour after closing) we had reached an agreement and my mind was at ease. A crew was in a day later! I met them to let them in and discuss what needed to be done, they said don’t worry this is what we do. I returned that evening to my apartment and was more than pleased to see they had gone above and beyond my expectations. You could smell the cleanliness once you stepped out of the elevator. The apartment was perfect, I didn’t want to move anything in and make it dirty.
Overall I’m very impressed with my experience. Would recommend to everyone.

After reading about half of the reviews, I was impressed. So I called at about 4:45 pm and left a message. It took a couple of hours but David did call me back that evening and listened to my plea for a crew to do a deep cleaning job on my condo «within a few days». I was very pleased when he called me back the next morning to say he had lined up a 2 person crew for the day after, for 3 to 3.5 hours. I was onsite early and let down a little when the man called saying that their first job had run them a half hour late but that they would be on their way. They – Juan and Irene – arrived a few minutes early for the new start time and had me go through every thing I wanted. Then they started to work. And work they did! When they were done, the place sparkled! The shower doors which I thought were frosted for modesty were actually transparent! And beautiful! The job they did was outstanding; I will ask for them again. Note that this is a referral agency which bills for its contractors so an agency fee is built into its prices. However, it is very clear from my experience and those of others in their reviews that David makes sure that all of his contractors provide excellent work and are reliable. Well worth the extra cost if you want great work, reliable people and lined up to go within a day or so. And much less expensive if you want regularly scheduled service.

Maid In America exceeded my expectations. My home was in desperate need of a deep cleaning, especially the bathroom and kitchen. Oscar and a lovely woman made my home look spectacular. Even after 4 days, I’m still finding evidence of how much they did, i.e., cleaned my fridge (inside and out), my DVD drawers, organized my Tupperware. It was great just to relax my whole weekend without have to touch a thing. Money well spent. I will definitely be looking to these folks in the future for my cleaning needs.

David was fantastic in setting up the service for me immediately and was flexible in giving me the date I needed as I was vacating my previous residence. Oscar and a beautiful woman came and made my apartment spotless from top to bottom! Any small areas I needed to ensure I received my deposit back from my apartment complex I pointed out, and they took care of immediately right then and there (i.e., dust on the ceiling). I also needed my windows washed and they were able to provide this service as well! Had I known how beautiful they would look afterwards, I would have gotten them done much sooner! David was very personable and I appreciate he held up the standard he promoted :) I highly recommend them to anyone, especially needing a top-​to-​bottom scrub-​down if you are vacating– it is worth it to receive your deposit back!

We’ve used this service twice, once when preparing for family at Thanksgiving. And just yesterday for a quick cleanup before our anniversary … Windows to and they look awesome … last minute by the way. David was very easy to work with, very responsive and even addressed minor issues we brought To his attention … highly recommend!

I did not want to post a numerical rating since I have not had my house cleaned by this company! However, my comments would not post unless I chose a star rating so the n rating is a reflection on the company’s customer service only!!!
I am taking my time to post this because I was very, very disappointed and inconvenienced by the lack of customer service I received from this agency. After spending literally hours researching housekeeping agencies on Unilocal,the Better Business Bureau and by contacting friends and family, I decided to hire Maid in America. I left a message at the business number listed online and was called back by David Heinzman. After we discussed what services would be provided, pricing, etc, I told David I would like to have my house cleaned on Thursday that week, a few days later. David told me he would confirm that a housekeeper was available then he would email me a confirmation. I did receive two confirmation emails; one from David’s iPhone and one from what I assume is the business email address. The emails confirm that someone would be coming to clean my home on Thursday. At this time I realized that I had forgotten to ask David what I consider to be the most important question: is Maid in America licensed, bonded and/​or insured??? I waited and waited and waited. Not only did David fail to reply or call me in order to answer my question but the promised housekeeper never came!
I decided to post this in hopes of warning others… It is very frustrating to put so much time into choosing a housekeeping agency & make an appointment only to have nobody come out to clean. I had family coming to town, my house was not cleaned & I couldn’t clean it myself (if I could clean it myself, I would have not needed to hire someone). I also want to warn consumers that David not answering my question is in my opinion the answer — I am guessing the agency is not insured or licensed which means the strangers they send into your home could take whatever they want and it will be your responsibility to replace those items. Even if they are honest workers, what if one of them slips and falls in your house? From my experience, it doesn’t look like Maid in America will cover their medical costs. And if their customer service is an example of how well they clean, well… Keep looking for someone else to hire!

This was the best maid service I’ve had! I did the deep clean because I had tenants moving in. David was very responsive and helpful and made sure I was very clear about the pricing. The service was worth every penny and I was so happy to see my house sparkling from top to bottom! I will be calling maid in America for my next service :)

Maid in America was the third company that I called and the only company that could provide next day service. I own a studio apartment and was eager to have the place cleaned for my next tenant. The oven and the tub looked particularly dingy but the rest of the studio was in decent shape. I was quoted $ 175 for four hours of deep cleaning. I met two cleaners at my house and gave them my keys. I returned a few hours later to a sparkling studio! The oven looked it had come straight from the factory and the bathtub was white and shiny. Although I think the prices were a little high, the quality of the work was amazing.

Watch out these guys are price gougers. So I called to get my house cleaned. A used car sales man type of guy answers the phone promising to not «up charge» his customers and wants me to have good experience. I tell him I live in Carmel Valley and quotes me $ 895 for a single deep clean house cleaning 5 bed room 5 bath house 3000 sq ft house for $ 895 really yes $ 175 Base and 45 dollars an hour it would take 16 hours to complete and it would be a fantasy for anyone else to clean it faster. Who do they use to clean the house a tortoise to increase profitability. I told him that our house in Palm Springs is 4000sqft and we have two house cleaners that clean it in 4 hours do an excellent job all for $ 300. Ridiculous don’t waste your time with these scammers.

Came out right away, easy scheduling. I have 3 dogs and a lot of dog hair, not easy first time cleaning. 2 people and 2.5 hours later had the place looking fantastic. I have blue Spanish tile in the shower that I could never get to shine and that was easy for them. Very pleased.

Very happy about the service. They told me it usually cant happen but i got a Maid at my house within two hours of calling! Now thats top notch. Also the prices are great and they do a bang up job. Ill definitely be using them again soon!

Hiring a cleaner can be a pain in the a$$ and finding someone who is good is hard. My wife and I wanted a solid clean of the house in time for the delivery of our child. Nothing crazy just a good clean.
The cleaner turned up on time and was fully loaded with her gear. I showed her the place quickly and left her at the house and went back to the hospital.
We came back to the house with our new arrival and was pleasantly surprised. The cleaner had gone above and beyond with minimal direction. The little things like re-​organizing, base boards, the fans, the blinds and the floors were all cleaned spotless. The bathrooms were like new.
It was more than what we expected and the wife was very happy.
Big thumbs up

Have had 3 cleanings by MIA and have been very satisfied each time. They are very good about communication, each of the maids have been very thorough and efficient, and the company has been very flexible in working with our schedule. Very happy with service, reasonable rates, will continue to use them, and would recommend them highly.

First of all I love the name!
I wrote a message to several different companies and Maid in America was the first company to call me back and it was even on a Sunday!
He quoted me a price and said that they would be available to arrive on the next Monday the day I had requested.
At first I thought the price seemed a little bit high since I only had a one bedroom apartment with nothing in it to clean. The quote was $ 150.
I admit, I am a little bit of a clean freak so I wanted someone who would do a professional job and not just smear the dirt around.
David had great communication with me the entire time via phone and email as I was not able to be at the location when they arrived for the cleaning. I just left the door open for them so that they could go in and work their magic.
This was great since I was in the middle of packing to move and had 1 million things to do.
As soon as they were done, David called and followed up with me to make sure that I was satisfied with the work. I went by the place and checked it out and even did a finger swipe test on some of the surfaces I thought they might have missed but nope they got every single surface!
The shower is one of those plastic insert deals and I thought that would be a challenge for them but they got it sparkling clean!
I would give them a solid five stars to anyone that is looking for a company that does a great job and has great follow up. Will definitely be calling them again.

The crew who came to the rescue of a large — beautiful home from the outside, somewhat dusty from the inside — were magnificent. They came in promptly at 1:00 PM as stated and did as much as possible with my high ceilings within the time frame indicated. The house was shiny and I was afraid to do anything for a couple of days. I was a little dissapointed with the quote. At first we thought it might be about 8 hours between two people, but now they are thinking 16 hours of work. I do have a very extensive library, art work, etc. So there is more in the house than most homes. But they did an excellent job and for that I’ll still give them the five stars that they deserve.
Go Team Maid in America!

Based off of all the excellent reviews, my husband and I decided to move forward with Maid in America for our move out house cleaning. We were moving out of our 2 bedroom, 1 bath apartment and needed to hire a company that would do a detailed cleaning so that our apartment was presentable when we turned in our house keys.
When I contacted Maid in America I spoke with Dave who was very helpful. I really appreciate that he tries to provide his customers with realistic estimates based off of the the size of the area that needs to be cleaned. He estimated a total of $ 187.50 for 1 person cleaning for 5 hours at our 800 sq ft apartment. Since they sent us 2 people for cleaning it then averaged out to $ 187.50 for 2 people cleaning for 2.5 hours at our apartment. Obviously this estimate will vary from place to place depending on the condition of the area that needs to be cleaned. If the area is dirty it could take much longer than 5 hours.
When the team arrived for cleaning they arrived on time and ready to begin. They finished within the 2.5 hour timeframe and contacted me via telephone to inform me they were finished. We did a walk through of the apartment with them still onsite and everything looked amazing! We were extremely pleased to see how clean and new everything looked! I will definitely be using Maid in America when/​if needed in the future!