Hollywood Tans

What a amazing service at Hollywood Tans
The staff are so friendly welcoming only the best tanning place to go to in El Cajon California I’ve been going for 8 months straight and totally enjoyed my experience every time I stepped into their door so refreshing and clean just want to say keep rocking it your all awesome

The customer service here is a joke. I had to go back 3 times in the same day and I STILL never got my spray tan.
They didn’t hesitate to charge me $ 43 for a spray tan before checking their inventory. After I paid they soon realized that they didn’t have any tan spray in my color. She said that she didn’t know they were out because she had just arrived at work, BUT she also said that her manager was driving back from the other location with more color so did she know or not? She obviously knew they were out of color but charged my card anyway. She asks me to come back. Reluctantly I agree to come back later.
Before returning, I call the location 3 times in a row but no one answers. I had to get going (I had a 2.5 hour drive ahead of me) so I left my house and went back over there. At this point this is my 3^rd time at the salon and i already paid so I am READY to tan! No paperwork, no payment, let’s do this right?
Nope! The manager has the nerve to tell me that I have to wait for 4 people ahead of me. I’m really nice and explain my story. I then ask her if I could go next since I already paid and I need to drive for 2.4 hours (it’s 7pm now). She says no. She tells me that these other people were here first. Um what? Seriously? I say I was here first and she says «yes but you left» and I’m like «not by choice!»
Long story short — I didn’t have time or patience to wait 15 minutes per person (1 hour total) just to get a spray tan so I got a refund. This manager wasn’t polite or understanding at all!!! They should have given me a free tan for just having to come back to the salon in the first place!!!
I will NOT be coming back here. It’s not worth the time or money.

Great place! One of the best Hollywood tans I’ve been to. You can sign up to get their promotions via text. You’ll love the great deals and you don’t have to get a membership if you don’t tan often.
It works perfectly for me:)

Arasally was very helpful and friendly! I’ve never been tanning before and she guided me through the steps I needed to take to look my best by my prom!

Had an amazing experience, AraSally provided excellent service. Every time I go in she makes me feel so welcome! This is a must go for people looking for some color!!!

Probably the best tanning salon I have been to so far. Clean and and prices are relatively affordable. What sets it apart for me is the staff; they are more professional than a typical tanning salon. Cathy, especially, makes me feel right at home with this place.

I recently started coming here after the Mira Mesa closure. To be honest, I was not thrilled to have to commute the extra 7 miles (which usually translates into 20 min of traffic after work) and was prepared to cancel my membership of there was any lack of costumer service, booths, or quality lamps. — 3 months later I can say with confidence that this location is top notch. There are plenty of booths, the lamps are changed out with regularity and the customer service is outstanding. Specifically, Cathy, Arasally (hope I’m spelling that right), and Sam have given noteworthy costumer service, as they are always quick to greet and are very knowledgable on the different levels of beds and tanning lotions. In short, go here, stay here.- 5+ stars: D

Love this place! The staff has always been so friendly and helpful with recommendations, especially AraSally! It’s a convenient location and very clean always. Got to meet the owner Mary and she was super accommodating and friendly as well :). I would recommend others come check it out!

First time here, signed up for the platinum membership! Awesome service from Ally, she took her time explaining everything and was so helpful.

Such an awesome place with a great staff and really affordable love Cathy and Ally they are so sweet!

Sally and Kathy are wonderful and so friendly every time I go in. I must say this is a big improvement over several employees that were employed when I was going in the spring and early summer. I actually enjoy going now. Nice clean and modern tanning booths.

I came in last week for my first ever spray tan and had such a great experience!
I was going to Vegas for a bachelorette and wanted to get a spray tan to hide the fact I haven’t been kissed by the sun for too long. Plus I had what felt like an uneven tan in my bum area.
I wish I took down the name of the girl who helped me because she was just so helpful! She did a great job explaining the different types of tans I could get, the different levels, and even boosters you can add. I ended up going with the spray option (which by the way is $ 10 instead of $ 30 if you check in on Unilocal!) and added a bronze booster which was supposed to give it an even consistency through out. I am Asian with olive (light olive) skin tone and decided just to go with the lightest level.
The girl who helped me explained to me what to do and the process was pretty quick and simple. I was told to bathe/​shower once I felt like I was the color I wanted to be (it gets darker over time). I ended up keeping it on from 4pm (when I got the spray tan) until 6am when I woke up the next morning.
My the tan felt natural and even, and my friends commented on how good it looked and how it seemed to make me look toned overall as well.
I will definitely be back in the future if I have another special occasion to spray tan for.
Thank you so much, Hollywood Tans for making me feel more confident, and for the exceptional service!!!
— I will note that the bottom of my feet were orange the next day which truly was hilarious and didn’t matter too much since nobody could see them at all, but next time I’ll need to make sure they’re moisturizers better. Lol!

Out of all the other locations in this franchise, this is the newest and cleanest.

I had originally came here to get help with my carpal tunnel and tennis elbow with the red light therapy they offered. I ended up buying a monthly VIP and I use it often!
The booths are user friendly, and always clean. I personally never used a stand up tanning booth before, I am so glad I do now. I love that I can mix up my choose of Levels… and the lotions are great for both indoor and out door tanning!
The girls here are so super friendly, and very professional! I just love them! recommend highly.

Pretty upset over my last two visits. First I went to the one by sports arena in point loma and got my normal spray tan and boost. They didn’t have the triple boosting bronzer I wanted (mocha) she said they only had sunkissed but it was the same. I came out of the mystic tan the exact same color! Wen after 8 hours still the same. I’m also no newbie to spray tanning I’ve been at this for over a year so I know it shouldnt of turned out this way. So come the next day I’m finding myself having to go back to this location near my work. I ask if they have the different kinds of bronzers and she says she doesn’t know then opens the drawers saying they have the honey kissed and sunkissed then opens a new drawer where I can see clear as day the mocha and she goes that’s all we got but never mentioned the mocha? I ask her about it and even told her I saw it and she told me no! I’m not the one to argue so I say okay out of the honey and the sunkissed what is the difference? Her response… I’m not sure they’re the same… I don’t think it takes a genius to realize if something has two different names it’s for a reason because THEYRE DIFFERENT! I pay about $ 60 a MONTH plus every time I go in I pay anywhere between 10 – 20 extra to get a bronzer and Sandals and things you need. So keep in mind I’ve already paid this once the night before now I have to pay again! So 60 for the month plus an extra 20 for the extras then at this location after the front desk girl is absolutely NO HELP and has charged me she says oh we don’t have the sandals. Okay then why did you charge me and she says will have them next time oh great you’ve been such a help as I need them now… Might have to go back to iTan at least there employees no about the product.

Nice and clean place with friendly staff. Loving the stand up beds and the skinny wraps.

I love the fact that all the beds are Stand up Beds! The place is Always Super Clean. I Use the Level 4 & Level 6 Booths. The Level 6 is Great, But like to mix it up. I have been offered the Red Light a few times. I don’t have time for it. I just need a tan. So This is my Go-​To Place for a Tan. I pay $ 60 a month for it have had my membership for a year now. I can tan in any of their beds for this price. I also can add on the Mystic. Im gonna try this one day I keep telling myself. The Girls are always nice. Seems like its never the same girl, But what do I care, I’m just there to get a tan; I Do not need a Tanning expert for this. LOL Overall, Great Place for a Tan. and conveniently located off the freeway!

I haven’t tanned in years and this was my first experience tanning in a stand-​up booth. All I can say is awesome. The staff is excellent, every person I’ve dealt with has been informative and very welcoming. I love Tiffany L.
The place is very clean, the booths are easy to operate and I love the fact it’s a stand-​up booth. I’ve never tried the tanning lotions and I have to say, it is an added bonus.
Love this place and have/​would recommend.

1^st time I went to get a body wrap here i was told i was not wearing appropriate clothes and i was n3ver given any of these instructions beforehand so i left. 2^nd time the arm was not functioning and I was told to schedule again in a few days. Well a few days later here I am and it is still not working. I should not have to pay for a service that is not fully working. And rhe fact that they are still scheduling people to go in is wrong, them not knowing the arm part is not functioning. Pretty bad business and unethical in my opinion. Too bad urban sun across tge street doesnt have one or I woukd just go there!

This place used to be so much better when they first opened. I used to go see Faria all the time and she was so professional and always went the extra mile. So I was very disappointed when I showed up to find that she wasnt there anymore.
The new girls seem nice enough but they don’t know what they are doing. They seem overwhelmed and like they havent received any training. In fact I dont recognize any of the girls that work there now. I had a horrible experience my last visit and will not be going back!