Go Green Auto Spa

Worth every cent. My car is beautiful, smells great and was more detailed than I expected. I will be making an appointment every week. Saving water in So. Cal is also a plus.

I was happy with them when we started our subscription but have been increasingly disappointed. We will be cancelling. For the $ 80 a month, I should be able to expect clean, not just vacuumed. I should be able to have clean seats, doors and not have their supplies left in my car AND it shouldn’t take forever to do it.

The method that they use scratches your paint they barley wet the car then smidge all that dirty water all over your car to wip it clean.
Left my car with nasty swirls.
Be prepared for ridiculous wait times as they are severely understaffed.
Employees are undertrained and we’ll do a mediocre detail job at best.
And here’s the kicker. it’s virtually impossible to unsubscribe to their membership services. If you give them your credit card number they will make it so convoluted for you to cancel your account on their website! Don’t do it!
I’ve just found out that I’ve been paying 6 months for Service I don’t use after I have canceled with them. They are very sneaky, if you put a stop payment to your bank they will simply change the amount in order to keep billing you!
This is a scam. They seem like they’re going out of business and they’re taking as much as they can get before the doors close and the name changes.
I strongly suggest that you do not give these people your credit card number.
And with regards to a detail you’d be better off going to a car wash machine.

Was not impressed with the speed and detail in their work. It took 3 hours to get my car cleaned and washed on a slow day. There was a lot of dirt still in my car and streaks of water and soap still on it.
For $ 20 I can understand that it’s not a lot of money for a detail but still, I expect what j paid for.
See the pictures that I posted regarding this detail for some visual aids.
I do plan on going back because of the price for a wash and detail but not for the outcome more for the price lol
They promised a text when it was done within an hour or and hour and half but nothing, so I walked around the mall trying to find things to do for 3 hours. Then just wandered down to get an ETA and it was «finished»
Hope it’s better next time

Ask for Matt. He performed manic on my car. The service was exceptional, the quality was 5star and the results are spectacular
My Son and his wife are now members! Keep up the good work!

Do not use, paid $ 120 PLUS 20% tip for a full wash, wax, clay bar and interior clean, as I was promised that was the only way to have that spotless, mark free shine.
Got it back 4.5 hours later and there was spots and marks everywhere, I’ve done better cleans myself. Rubbish left in the car, and obvious marks on the centre console. Wheels were not touched and the best part, they broke the emblem off the back of my car.
Plus side, the dash is sparkling, the carpets are super clean and the car smells good.
Still a one star effort though.

HORRIBLE., HORRIBLE SERVICE, on 2÷12÷16, me and my Fam wanted to get a car washed, we dropped off the car at 4, they told us to come back in 3 hours, for $ 35, I wanted a hand wash and wax, WHAT A BUNCH OF BULLSHIT! Got my car after 3 hours, fricking tires weren’t dresssed and trash still in my car! WTF! I had to ask why weren’t the tires dressed, their response was it was sitting for awhile and dried up! BULLSHIT! UnilocalERS! PLEASE DONT USE THIS SERVICE! I AM SO UPSET!

I needed a car wash so I went here it took 2.5 hours and they didn’t even clean it very well on the inside I paid 60bucks for there to be trash inside and it wasn’t vacuumed out on the inside completely! If I didn’t pay cash I would dispute the charge. The only perk is my car smells nice other than that I will not be going here again. Trust me this is a rip off!

I only got my car washed here because it’s so convenient while I shop! I got the base wash — the mini delux. They seemed to have done a good job on the exterior. The carpets were washed well but I did find some imperfections in the interior cleaning. Overall I was pleased. The car smells good!

Spent $ 80 for a wash, after pulling off the lot realized car was still dirty, had to come back to get rewashed.

They take a lot of money but they don’t seem too pay a lot of attention to details. I’ve actually tried them on 3 occasions, and all three there was something not completely done properly which left me a little dissapointed and wondering how much experience in the car detailing business do they actually have?

This place was a total rip off. I drove in wanting a car wash and vacuum. They talked me into a full detail to include wiping down interior seats, doors, and dash as well as polishing and waxing the outside of the car. I have 4 kids so the seats were a mess. They assured me that it would be done in the 1 ½ hours I only had in my schedule. When I picked up the car it looked nice and shiny (in the dark parking garage) and the car is black. I paid for the detail. When I drove out to the street (and sunshine) I noticed all the dust on my dashboard and clearly they hadn’t wiped it down. Thinking they just forgot that part I drove home. When I inspected it further, it was clear they hadn’t done any interior work. There were crackers still on the seat and drink spills on the back seats. There was dust everywhere inside the car. There was no «wax residue» on the outside door rims like there usually is after a detail so I am positive they didn’t wax it. I paid $ 100 for an exterior car wash. I called the location and they wouldn’t answer. Left a message and no one called back. Called the manager up in the Burbank location and no call back. Texted and called several more times over the next few days. I had to leave town on a trip 2 days after and didn’t have time to go back to the location in person. When I went back to complain after a few weeks they said they can’t remember my car and that I should have come back that day! Who has time for that? That is the reason I used them in the first place, the convenience and the time saver while shopping. I don’t have time to retrace and backtrack my steps. Very horrible experience and I was ripped off blindly. Never trust this company and beware of the scam.

Do not use, billing scam. Signed up for a detail only and somehow they put me on their monthly program. Got them to cancel and reverse the charges. But it keeps happening every month, six months later they are still billing me for a service I never signed up for. This month they even double billed me!
On the detail job the tech used the wrong pads and severely swirled the paint. They were good about taking care of it. They had another detailer get them out. Thankfully the paint wasn’t damaged. The manager was professional and I was pleased with the way he handled it, props to him.

Disappointing all around. Car wasn’t very clean. I won’t use them again.
What I hate most is that they claim 15 – 20 spaces for their service and mall customers can’t park there. Whereas I come to the mall at least once each week, it’s a burden now because it’s hard to park. Trust that MV Mgmt will be notified.

I’m very disappointed that I’m giving this business such a poor review. I love that it’s green friendly but unfortunately the work falls short. I found almost a dozen dirty marks (noticeable too) which I asked them to clean up, which they willingly did. However in the daylight I’m now seeing more inside the car. I was not even offered any sort of compensation until I asked for it, even then they were unable to give me a discount or refund. Instead the manager kindly offered a voucher (something to do w the company’s policy where they cannot offer a refund or discount, which isn’t stated anywhere), which would have been nice if I intended on coming back. I will now, only to use the voucher. The staff was very nice but I wasn’t impressed overall.

It doesn’t look like they are at this location any longer.

This is a great spot to get your car washed while you shop… Kill two birds with one stone! The cool part of this service is that they are able to boast that they use far less water than the average detailing service which is very important any in our sun-​parched state. They do the basic detail, was and vacuum for $ 30 or the super pimp detail that includes shampooing your seats and carpet for $ 60! I’ve been here several times and the guys are fast and thorough. When I was there today my car had sat under a sappy tree for 5 days and they got every bit of it off and finished the job in an hour.

I love this place. It’s a hidden gem in Mission Valley. Solomon and the rest of the team are professional, nice, fun and trust worthy. The offer a la carte services which worked well with my budget. I had them detail the inside of my car including shampooing my seats and mats for $ 30. They did an excellent job! Very impressed.
Spread the word!