I went in to purchase a tummy reducing supplement and tried it for about a month. It didn’t really do anything so I brought it back and to my surprise was treated with the best customer care. I spoke to Kyle and he apologized that they didn’t work and allowed me to exchange it for some credit. I then bought appetite suppressants(the glycemia starburst looking ones) and those really worked! I loved them and already ran out. I will be purchasing more and specifically coming to this store because of the customer experience Kyle provided. He was courteous, knowledgeable, and understood my dilemma and offered a solution to my problem. Really great service and product!
Nicolas S.
Tu valoración: 5 San Diego, CA
I went there today and had great customer service from Ben. They had great selection and stuff that’s on sale. As a veteran I got a free yearly membership and Military Mondays discount. He even does online price matching for most stuff. I’m gonna start buying all my nutrition stuff from here.
David l.
Tu valoración: 5 Encinitas, CA
Todd was working today and I have to say was the first timeline a while that I had a great experience at a GNC! Highly knowledgeable and VERY helpful! I watched Todd take the time to explain all the products and its ingredients to his customers and dude was swole… This location is awesome and the customer service is worth the trip… I’ll be back
Crystal B.
Tu valoración: 4 San Diego, CA
Close to home and in a plaza with lots of shops. I needed to detox from our vacation so I came here hoping to find something. I looked through the protein powders & detox section; they even have a huge selection of clearance items. The protein powders also are sectioned off by plant based, woman & mens are in the back of the store. I ended up getting hemp seed to add to my protein shakes in the morning. Also a 2 day detox which actually comes with 4 premade drinks. They also sell acai blend for detox but I thought I d give this one a try instead. It actually taste decent w\ cayene & lemon taste to it. I think I can handle that! Then I also ended up buying lean powder which I asked the cashier and she recommended the regular lean powder instead of the burn, because of taste. I agree with her, it has to be something I will enjoy drinking. The cashier was friendly & helped out other customers questions as well. I think in the future, we’re going to sign up for member card.
Emily G.
Tu valoración: 5 San Diego, CA
Every employee that I have encountered is extremely knowledgeable on ingredients and what products I should use. They are never pushy but will let you know of their specials, which was great for me because they saved me some money on products I usually order online. This is a family-owned and operated business and they make sure you feel very welcomed and comfortable, unlike normal chains. I would highly recommend going there!
Robert H.
Tu valoración: 5 Oceanside, CA
Been coming here since this place opened. They have always been friendly and never too pushy. As most people think GNC is a mass chain and sometimes not the knowledgeable staff, however it was not the case last night. We had the pleasure of getting some valuable knowledge from Jordan. He let us know his normal location is the Escondido but he was helping out here it was definitely a plus having him there last night. Not only was he an actual lifter but his knowledge of supplements and ingredients was extensive. I know I can trust some who looks like they lift and then when he actually knew the difference between this and that was awesome. He was able to point us in some great directions for the future. Keep this guy on board he definitely knows his stuff. For the location, its easy to get too, has great street appearance and is clean on the inside. This location is able to have some great deals due to it being a franchise store and not a corporate store. With that being said they have a few different products the other locations I have been to do not. They have lots of different weight loss, protein, supplements for leaning or bulking. When you find the right store and right people thats what makes you come back. It is always an easy transaction when I visit this location. Not to mention there is a target across the street so it makes coming here super convenient.
Dee C.
Tu valoración: 5 Redwood City, CA
Love this GNC. Upon coming in, told the staff what I was looking for. He immediately proceeded to tell me about an amazing deal by already buying what I was looking for. Pre workouts galore. They even have Royal products, siege! I don’t remember his name but he worked evening tonight; he knows what he’s talking about, I’d call him a specialist. Go ask questions at this one!