Genius Repair

I would give no stars if I could. I brought my iPhone 6 in because of a broken screen. I was charged $ 140 to have it fixed, I called around and this was the lowest price I could get without having to replace the whole phone. When I got back my phone the speaker phone was not working but was working before. I brought it back there and they said this was happening with a lot of these phones. I felt like they were not being honest so I went to the Apple Store and they said it was the work of the repair place. I went back to genius repair and asked for my money back or they could attempt to fix my phone. They said they would order the part and call me when it comes in. I never got a call and try to get a hold of them but they said the part isn’t available. This place is horrible!!!

I was referred to this place by a buddy for my IPhone screen. They were super cool and it done quick. They also have a lot of nice cases and do custom case work which was cool. I didn’t have time to get my phone customized but I will go back. Prices are very reasonable as well. Highly recommended!!!

There not very friendly. Took my MacBook Pro in for service took longer than stated and when it was done my charging cord was not returned it was from another computer or something. Mine was nice and clean and organized got an old ratted one and crimped one back. Not a good place at all. not very friendly either.

Cracked my iPhone 4 screen and I was in and out in less than 5 minutes. Awesome job!

DO NOT COME HERE!!!
Got my iPhone 4S screen fixed here for $ 60. Within the next week it stopped working!!! I sat down with an iPhone specialist and found out the person who fixed my phone here in the Mira Mesa mall location FORGOT TO PUT ALL THE SCREWS IN! Therefore nothing was grounded and electricity was built up and then resulted in over heating!!! I called to get info on how much he charged for a new battery and it would have been $ 30.I could’ve gotten a new phone by now. He didn’t give me a receipt either, which I didn’t think I needed. Just handed my fixed screen phone and said remove plastic when I’m ready to use it… from the experience I got they just want your money. Did a sloppy job now I’m left PHONELESS! Go elsewhere ! I can refer you to someone else…

I brought in my iPhone 4 to have them fix my non functional home button. Alex was very polite, attentive, and provided excellent customer service. He repaired my phone very quickly, and did a great job fixing the home button. The price was reasonable compared to other places, but I bought one of their coupon on Unilocal,so it was a bit cheaper. I am very satisfied with their fast and excellent service.

I brought in my water damaged iPhone 5s. It wouldn’t turn on and it was pretty much dead, they do a 15 $ quote for me and gave me an estimate of 110 $ for everything to change my screen and battery. Alex was very professional and helpful to answer any questions I had and quickly changed everything within 15 minutes. So now my phone works and everything so that was awesome. I’m very satisfied with the service I got and was definitely worth the money

I think I should start by recognizing something that is probably widely recognized and may even fall into the category of «common sense», something I apparently lack. Anyway, I learned the hard way that riding a skateboard with my phone in my hand could prove detrimental to the screen in all its fragility should I need said hand to lessen my impact with the earth. (Cliffnotes: Galaxy SIII Screen Shattered, touchscreen still worked)
After roughly a year of assuming that, if I got it fixed I’d just break it again, the embarrassment of constantly pulling out a phone with a snaggley, gap toothed smile of a screen won over my fear of re-​fracturing it. That’s when I found the other store in RPQ. That location is pretty cool, complete with a comfortable looking waiting area that had a crazy amount of different magazines and a giant tv with a movie playing on it. The guy working there was really personable and helpful. He let me know that the boss man was working at his new location in Mira Mesa and that he’d be the guy to see about my GSIII.
The owner was cool. He explained to me what he’d be doing and told me to come back in an hour or so. This location isn’t as plush as the RPQ location but he had a movie playing in case I wanted to stick around. I opted to get coffee and peruse the shopping center so the time went by quickly. Quality work, it looked new again!
Now my phone screen is reminiscent of a freshly frozen pond just waiting for another of my stupid escapades to shatter the serenity. Unfortunately for me, the price to have it replaced was pretty affordable so there’s not a giant financial deterrent for me to start holstering my phone while I skate…

I accidentally dropped my iPhone 4s and what I feared the most, happened. It
displayed a screen of near death. On the screen, it showed wide lines in the middle and so I did a hard reset but no luck.: (I could still hear my alerts and Siri was still there so I knew there was a ray of hope it could be fixed. I remembered seeing the Genius Repair store in the Mira Mesa Mall so I took my wounded iPhone there.
All I have to say is that the Doctor was In! I thank my lucky stars because
Jonathan was able to repair my iPhone with a new screen since the impact of the fall
ruined the flex inside. Flex? Jonathan showed me the part that was damaged so I understood. He fixed it in no time! I got my phone back and with a new lease on life!
Jonathan is customer service-​oriented that you can tell he really cares about helping you with sincerity and integrity. I highly recommend this store, it’s the real deal.

I cracked the screen on my iPhone and was nervous about where to go. I am very happy with the results and the cost. It only took 30 minutes! I wanted to wait a week to post a review because I have heard horror stories of people getting their phone screens fixed and a lot of issues end up happening, but this didn’t happen to me! I recommend coming here!

Brought my ipad 2 in here last week after it was dropped and cracked the screen. They fixed it by the end of the day and it looked good as new.
I came in here once before when it was called Mr. Iphone and the service then was a little less quality, but they must have had some change in management or something. The people are actually on time now.

Nice place. They billed me $ 10. to let me know that I needed to buy a new charging cable for my i pad. Honest and fair. I will return to them if I need help with any of my other Apple devices, They got back to me right away, and they were good listeners. I have a sense that customer service is their priority.

Hello! I was told that they fix HTC phones there at Genius Repair. They just opened up in Mira Mesa. I had asked them a couple days ago if they fixed HTC phones and they said «yes». Today, I was on my way to go to their shop and meanwhile, I called them to check if they are still open. I was told that they weren’t doing HTC phones, like WHAT?! I was literally near the parking lot already! Why tell a customer you will do it and not stick with your word! DO NOT GO TO THIS SHOP IF YOU HAVE AN HTC OR A DIFFERENT PHONE. Very disappointed!
LAST THING: The first time I went there to inquire about them fixing HTC screens, the guy literally looked up the screen on eBay. Like really? Not worth it.

went in as I had dropped and cracked the screen on my iphone 5. I called on a sunday about 4pm and they close at 5pm. I asked if I had brought my phone by if they could fix it as I waited and before they closed. guess what they fixed it for me that day. they have great customer service and are great at what they do. Please go visit them if you need your phone fixed.

I definitely had a great experience with this place. The first person that serviced me was Jonathan and he personally called me back on the phoneto make sure i had someone at their shop to help me. Jonathan was able to offer me a great deal package that included the screen repair, screen protector and cute case i chose. It took about 45 minutes to be done. Jason (who was the technician who fixed my phone) was also a nice guy. My phone is basically new for only 120 bucks! And i love that the glass screen protector had a choice of nice colors (i chose gold to match the rest of my phone). I will definitely recommend this shop to all my friends and family. Good service and cute charming nice men as a bonus :)

I have been taking my apple product in since Jonathan opened up his first store, and I was excited to hear that he opened up a 2^nd location closer to home. I will definitely stick to Genius Repair for all my iPhone needs.

Heard about this place from a friend. Needed to get my iPad repaired because it had an annoying scratch on the screen. Took it here. Friendly, fast service. Great place.

Great customer service, work was done in a very professional manner! Definitely recommend it to anyone who needs a new screen!

I had drop my I phone and broke the screen, I came to genius repair they took good care of me gave me a good deal and had my phone back and fixed the same day. I definitely will recommend this store for repairs and if I ever drop my phone again I will come back.