DUSTY’S cleaning services

First I have to say the two girls that came arrived on time which was great! They came prepared with all of their own supplies and we’re ready to immediately get to work. I’m 12 weeks pregnant so all smells make me sick so I showed them what I needed done and went off to work. In total it took about 4 hours for the whole house to be completed, my house was IMMACULATE everything was spotless!
I only gave 4 stars because I found them to be a little expensive… it came out to be 206.00 all together but I am just so grateful for their help!

I hired Dusty’s Cleaning Service as a gift for my daughter for an apartment move out cleaning. Not being from the area, I had just reviews to go on and Dusty’s looked good. It was my first time to use the service but Dusty responded promptly to my inquiry and was very accommodating to my schedule. Cheri and Latifah did a fabulous job. They didn’t miss any details and had a great attitude. Highly recommended!

I don’t know what to click on to comment back on Dustin’s comments. He is lying. I NEVER threw a shoe at his cleaner! I threw the shoe she put in my purse down on the ground. The dirty socks she stuffed in my purse under my shoe, I did throw because they were gross, but I’m not even sure they touched his cleaner and as I mentioned it was never my intention to throw them at her. It gives me the creeps that this woman’s hands were even in my purse. Notice how Dustin doesn’t even dispute this point. He states this lie as a fact below which I think could be considered libel. Perhaps I’ll ask an attorney. The sink was not like that when they got there. That is complete BS. I did slam the door after they left. The door did not hit them and it was absolutely my intention to show my anger. I have no reason to come on Unilocal and lie about these people. They have every reason. Also they did finish the cleaning. They said we are done and asked for $ 118. He is lying about this too. After writing the check I saw the socks and shoe in my purse and got pissed. Also, getting upset over someone taking a trash bag is a complete misrepresentation of something I mentioned to Dustin. Say whatever you want Dustin, but smart people will figure out what kind of person you are. If having these people make false accusations about you after doing a poor job, like throwing shoes at people, is disturbing to you, then I would recommend going with another business.
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Update– just realized they left my bathroom sink with the water in it as shown in my picture because they broke the device on my sink that opens the drain stopper and decided not to tell me about it. Unbelievable!
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I’m shocked that this business has a five star rating. I had such a horrible experience with them. I’ve used other cleaning services, but thought I’d give this one a try since I had the impression I would be getting a hotel quality clean. The women who cleaned my home, Darlene and I believe her sister, were supposed to do a deep clean as I requested. They didn’t seem personable at all and I was never very comfortable having them in my home. One of them seriously asked me for a butter knife to scrape something off my bathroom sink. Don’t they bring supplies for that for a deep clean? My intuition told me there was something weird about them so after a little under two hours I looked around. They picked up a bunch of dirty socks on my floor and put them on my bed. I was so pissed and just picked them up and threw them. I was told by Dustin a deep clean would be about 3 hours, but they were done around 2. I was glad anyways, I just wanted them out of my home. As I was writing a check, I looked at my purse and saw they stuffed dirty socks in my purse along with one of my shoes. I got so pissed and said what the hell is this! I threw the socks out of my purse and one of them says «you don’t need to throw them at me.» I told her I’m not throwing them at you, I’m throwing them out of my purse. I had no intention of throwing them at her. She was just standing right there. Way to take the situation and try to turn it around as though I had done something wrong. Anyhow, I handed them the check and slammed the door behind them. One of them left their cell phone and kept ringing my doorbell over and over again after this in spite of the fact that I wasn’t answering the door. I didn’t realize they left something, but you would think they should have the social skills to give it a few minutes or call me. They eventually called me but I have no idea why they thought it was appropriate to ring my doorbell over and over again. I honestly thought they were a couple of psychos and didn’t want to get my door. After they left, I realized they left water in my bathroom sink that they didn’t drain and a lot of other things that I took pictures of that left me wondering what kind of a deep clean is this??? I told Dustin about this and sent him the photos. He seems like a nice enough guy, said he would tear up my check and even offered to pay for another company to clean my home. All very nice, but I told him that getting reassurance that there would be consequences for these women’s actions was what I really wanted. He seems nice, but after sending him the pictures of what I went through, he just either didn’t seem or say that he was as appalled as I am. Unless he states that he did something to take care of these women, I would not recommend using this service.

I’m so glad I chose Dusty’s house cleaning! Renee & Joseph did an excellent job. I highly recommend them and I will be using them much more now. They even managed to clean my oven, baseboards, and window seals. I was going to get a 2^nd quote from Merry Maids and they no showed the entire appointment with me!

Let me first start off with this statement, «I am 38 weeks pregnant, expecting the baby any day now, and for the past two days have entered quite drastically into typical Nesting syndrome of wanting everything annoyingly clean.» Due to my advancement in the pregnancy however, I am not able to due the heavy lifting of cleaning, or the deep cleaning that our apartment had greatly needed.
Prior to Dusty’s, I had hired your typical word by mouth maids that required you to provide them with supplies and for the most part came at a bargain price. However, their services always left me with dissatisfaction and the thought that their cleaning was at most surface level but did not even come close to the deep clean that my apartment desperately needed.
I called Dusty’s, not knowing what to expect, and immediately was provided with great customer service from Dusty himself. He let me know the cleaners brought their own products and vacuum (score for me! dont have to spend money on cleaning products and have more time to look for a vacuum) and the price for the cleaning services; (for a 2 bedroom, 2 bath apartment with wood floors, would be somewhere near the ballpark of 200.
I decided to give it a try because if they deep cleaned our apartment successfully, it would be worth the 200 bucks versus spending 100 or less on cleaning that is simply half-​ass.
The day of my appointment, Dusty was great about communicating when the cleaners would come. The cleaners, I forgot their names (pregnancy brain attributed to this), a woman (from Washington) and a young man (either a teenage or early twenties) were friendly and immediately got down to business. They listened to my neurotic cleaning directions and they did everything I asked for and even more. I am as pleased as punch. I can not stop wandering around the apartment and looking at how clean everything is. And they gave me such great service in such horrid hot weather.
Thanks to these two amazing people (who had to put up with my nesting requirements) and in association Dusty, I feel like a giant load of stress has been taken off of me and I can now move on to the many other tasks on my before-​baby-​comes-​to do list.
If you want deep cleaning that is simply thorough, call Dustys’! Thank you so much Dusty’s Cleaning Services!

Used Dusty’s this morning. It was a last minute call for a pre fall refresh. Two lovely ladies did a fantastic job. The wife was well pleased!!!
I’ll use him again for sure.

My experience with Dusty’s was fantastic. I needed a one-​time cleaning and saw the rave reviews on Unilocal.They didn’t disappoint. Dusty was extremely friendly, polite, and professional on the phone– not only during the booking process but calling me the day of the cleaning to confirm exactly when his team was on their way. Joe and Renee (SP?) then arrived to clean my house. They were both super friendly– and more importantly, did an extraordinarily thorough job with amazing attention to detail. Really above and beyond. Prices seemed quite reasonable and I was thrilled with the finished job. Couldn’t recommend them more strongly– thanks, Dusty, Joe, and Renee!

Today was my first experience with dusty’s cleaning service. I am really happy with the service. The staff was very professional and cleaned my home nicely. I am really enjoying my very clean home.
Thank you so much for your wonderful service.
Till I have you over again, soon … cheers!!! :)
— m

Dusty’s cleaning services is AMAZING!
I called Dusty last minute and lucky for me they had availability. No words can explain how cleaned my house smelled when I walked in the door from a long days work. Everything looked amazing!
I will be using Dusty’s cleaning service again.

Had a hard time finding a good cleaning company in the area (admittedly I’m a little anal) but these guys always leave my place spotless. Very friendly the few times I’ve had to reschedule. Owner Dustin is personableI always feel comfortable letting them into my place. Five stars all the way!

After a pleasant chat with Dustin, I booked 2 cleaners to come over the following day. They wore shirts identifying the company, brought their own supplies and cleaning tools, and introduced themselves. Pablo actually thanked me for having them.
The cleaning was thorough, unobtrusive, and they finished in about the amount of time I expected.
$ 59 per hour, 2 person crew, 2 hour minimum.
I was quoted a much better rate for weekly service. I have asked for the crew to return next week. Looking forward to having a good service team on a regular basis. There are definitely less expensive services, but, I only speak English and want cleaners who do what I ask, are quick, but, thorough, and are respectful of my property. For that, I’ll gladly pay a bit more.

Great cleaning service! Very friendly, thorough, and do a great job removing all the dog hair. Happy we found them!

I had my first experience with Dusty’s yesterday and I am happy to report back terrific results!
Dusty himself was super friendly and helpful while booking the appointment and his crew, Sergio and Corrine, couldn’t have been nicer or done a better job on my condo!
I will definitely be using them again and recommending them to friends.

Dusty’s service does a fantastic job at our little condo. They are efficient and super nice, and very meticulous to details. I highly recommend them!

I’m here visiting from out of town. My daughter-​in-​law is due to have a baby at any moment so i wanted the house to be nice for her and her family. I called and dusty’s service came right away. My daughter-​one-​law and husband were thrilled. I would highly recommend them, and will definitely you their services when visiting my family. Thank you

Darlene from Dusty’s cleaned our VERY dirty, dusty, grimy condo yesterday and WOW what a fantastic job she did! Not only was she super sweet, but she absolutely went above and beyond my greatest expectations! I left her with a condo full of cat fur and many months worth of dust (it’s a rental) and came back 5.5 hours later to a pristine, completely clean – all cupboards, microwave (which was REALLY dirty), floors, bathroom – everything was immaculate! Will I use Dusty’s again? YES!!! Thank you Darlene for a wonderful job ;)
PS The owner, Dustin, was very nice and helpful in scheduling and orchestrating our cleaning and was very easy to reach. Really love when I find a company like this that puts the customer first!

When I bought the unit sight unseen at auction, I thought I would have some cleaning to do. A quick inspection assured me this was a job for professionals, so I called the local cleaning company. They were booked for the next two days, but would send a team for three hours by Friday. Sounded perfect to me, and it was. When I arrived late Friday the crew was just packing up, I hardly recognized the space, clean, crisp smelling and the floor was shiny!

Dusty personally came over and did my floors and gave me a partial refund. 5 STARS for the awesome customer service! and an owner who really cares that the customer is happy. Thank you, dusty!

This was my first experience with using a housekeeping service and I was extremely impressed by the customer service and quality care.
I called up Dustin who was so personable and made sure to get me in immediately.
The 2 housecleaners he sent over to my apartment were so sweet, friendly to my cat, and had great attitudes about their job. I felt an immediate sense of trust with them and felt that I could have even have left them alone in my place after having just met them.
They did and OUTSTANDING job! Thoroughly cleaned my home. Did what would have taken me 2 days for me to have done on my own in just a couple hours. And they cleaned way better than I could have done myself. Also high on my list, it was so affordable for the quality services delivered.
I will definitely be calling them up again next month for my monthly cleaning.
I cannot recommend them enough to anyone looking for a satisfying experience.
Thank you again!

We scheduled a cleaning with DUSTY’S over a week ago. Our newborn daughter comes home tomorrow from the NICU, and has a very weak immune system. Having a clean house for her is imperative. First, the owner called to tell us they would be a little late. 45 minutes after they were supposed to arrive, he called to tell us that one of his cleaners is all of the sudden «sick» and that they won’t be coming at all.
The owner rejected our call back, and sent an email that was very apologetic. He wanted to know what he can do to make up for it. Unfortunately, we wouldn’t trust him or his company in our house now, even if the cleaning was free. This is one of the worst customer experiences we’ve ever had, and would not recommend DUSTY’S cleaning services to ANYONE! Such bad business!