CORT Furniture Rental

I’m really on the fence about this review simply because I really do love the furniture that I rented from them but I don’t like the service that they’ve given me. So I basically rented furniture for my entire house I have a kitchen set with four chairs living room set they came with a couch a sofa and a recliner a coffee table a TV stand and a TV two end tables 2 lamps a bedroom set with a nightstand a bed and dresser with a huge mirror and two lamps it’s all really really nice furniture the quality is amazingly exquisite like I absolutely love love love their furniture it’s amazing but what I don’t love is their payment process. they offer you the ability to pay in allotments from your paycheck if you’re in the military and that’s what I chose as my payment and they sent my payments to the wrong account so for the past month they have been trying to figure out what happened with all the payments that were sent to them that they sent to the wrong account and I’ve literally had to call five different people everyone says that they’ll call me back and they never actually do until I call them and leave a voicemail saying hey why haven’t you called me back. Their follow up is just terrible. They sent me a $ 20 gift card in the mail saying we really appreciate that you’re a customer and if you have any problems call this number on this business card to contact us. we want you to tell people how much you love us you know the best way you can advertise is to give us a good review and so I called that number and I told him about the issue that I was having I left a voicemail because no one answers at that number and you know what? no one has still called me back yet so the pros are that you’re going to get excellent furniture if anything happens Like if one of your lamp stops working they’ll Instantly come out and exchange it for you but on the business side of it like the admin side of it is not so good like I would say to have your payments come off of your debit card or some other means of payment just because setting up an allotment really isn’t the best choice.