Clean Freak Cleaning Services

Great customer service and cleaners! I requested a move out cleaning service and was able to get my full deposit back! Thank you!

Truly as good as it gets. Always prompt to return phone calls for scheduling, honors requests for certain areas you want cleaned, and is reasonably priced. This last cleaning I had forgotten to leave the check. I called the owner and she told me not to worry, just to mail in a check the following day. Amazing customer service, such a sweet woman.
Our kitchen sink sparkles after Clean Freak cleans our apartment. Wouldn’t call anyone else!

I’m a regular customer and have always been satisfied with this service. My home would be a complete wreck without these guys! Highly recommend!!!

Imagine 3 guys, 3 floors and we lost count on the dogs… We usually clean our own house but there are times when you are just not feeling like cleaning, specially when there’s 3 floors to clean.
We were referred to Clean Freak Cleaning Services by a friend of ours and so we gave them a try and we were very HAPPY with their services, they did an amazing job, we were very satisfy and we will hire them again and again. And I think its time they come back and do their magic again. Thank you!!!

The individual or business that wants the home or office cleaned on schedule consistently should consider Clean Freak.
Reliability is what sets Clean Freak apart from other cleaning services, many of which will do the job on time only most of the time.
I run a business. I have no time to haggle with hang-​ups.
Clean Freak’s customer service also is exceptional. I can call the company and speak with a real person right away, whenever I have a question. That’s quite rare nowadays.
I say that if you’re looking for a cleaning service that you can count on to keep your space tidy, Clean Freak is worth a shot.

I had the clean freaks come to my place in more than one occasion. One time it was a woman called Gabi and second time a guy named Richard. Both times I had a great experience. They bring all the cleaning supplies and ask you if you have special areas that you would like them to focus on.
The owner has the same name as me, and she is very friendly! My apartment is small but it took them 3 hours to clean. I was home the entire time and watched the cleaner for the most time. They are very detail oriented. They even washed my balcony.
I wish they could have washed the floor of my bathroom but there is drainer in the bathroom floor so they could just mop it.
I def recommend Clean Freaks and will be using them again!

Best cleaners in San Diego! I had a wonderful experience with Clean Freak Cleaning Services. I scheduled the appointment the day before and the cleaner, Richard, was there right on time. I pointed out specific areas that I wanted him to focus on and he went above and beyond what I was expecting. The cleaning was very thorough and he even stayed beyond the scheduled 3 hours to make sure he got to every nook and cranny. I will be scheduling another cleaning with Clean Freak Cleaning Services in the not to distant future and I highly recommend this company.

My experience with these guys was the single most disappointing and stressful experience of our move (and moving from Hawaii with three small children is STRESSFUL, especially while living in hotels for three months while waiting to close on a short sale)!
We just bought a house and we wanted a cleaning done before we moved in because the previous owners had JUST moved out, and they weren’t exactly the epitome of tidy.
For a «floor to ceiling deep and thorough cleaning» I was told that it would take two cleaners 8 – 10 hours, at $ 30/​hour for a total of $ 240-​$ 300.
We had a friend let the cleaners in, as we were on our way back to town from family event. We had planned to be back by the time the cleaners were done, 8 hours after they started.
We got a call from one of the cleaners, less than five hours after they started. He said they were finished and that 3 cleaners times 5 hours was 15 hours and at $ 30 an hour we owed him $ 450. This was $ 150 more than we had agreed to pay, AND my friend said that there were only two cleaners when she let them in that morning. There is something definitely wrong with that. He also said, «We didn’t feel like cleaning the walls because you need to paint anyway.» Really? How is that his decision to make? VERY UNPROFESSIONAL. The last 3 hours of our drive was very stressful, knowing that this caliber of person had access to out house and our house key, after we had just paid to have all the locks changed!
When we arrived home, we were met with a very poor cleaning job, Our oven was BROKEN! It was as if someone had opened the oven door and stood on it to clean above the stove, the door was hanging by a hinge and would not close. All of the shower walls were still covered with soap scum and film. The light fixtures and the blinds were not dusted. Half of the window sills were not dusted and half of the windows were not cleaned. There was grease all around the stove on the wall and kitchen counter. There was food in the garbage disposal and the bottom of the dishwasher. There were spider webs in several rooms. The kitchen floor was filthy. The medicine cabinets had been overlooked and were full of sticky stuff and hair, the stairs were not vacuumed and were filthy.
We found ourselves wondering what «three» people spent five hours doing in our house, and how in the world the believed we would pay $ 450 for their services.
The next morning we called and the manager was very apologetic and she offered to send someone out to finish the job. The man who showed up was rude, condescending, and lacked work ethic. He spent about two hours «dusting» and cleaning the bathrooms, and when we checked his work it was a really crummy job. There was STILL dust on the blinds and soap scum on the walls in the shower… and it wasn’t like the super hard to get off stuff, I could scrape it off easily with my finger nail. He tried to fix the oven, and jiggled it around and slammed it a couple times, making excuses for why it was left that way in the first place. It was very uncomfortable to stand by and watch/​listen to that.
The man was probably near 60 years old, and didn’t seem at all like he had experience as a professional cleaner. And he was MOUTHY, full of excuses and just rude. I didn’t complain about the horrible job he did the second time because I just couldn’t handle him in my house any longer.
I eventually agreed upon $ 250 with the manager, which I think was too much for the services that we had done (They did do a good job on half of the windows/​sills, they vacuumed almost all of the carpets, they cleaned out all of the kitchen cabinets and the oven, and the toilets were clean).
We thought it would have been worth the investment to hire a cleaning service, just to make the move in process that much easier for us. But, I ended up having to spend several hours cleaning the stuff they missed, and ended up wishing I would have saved the money and cleaned everything myself from the get go.
Uncomfortable, Unprofessional, just plain BAD.
I am not a review writer. I created a Unilocal account only because of this experience, to warn people to seek elsewhere for cleaning services. I wish I could post the photos I took of the house after they were done ‘cleaning’.

I was very pleased with the cleaning services of this company. I did read some of the bad reviews on this site, but I decided to call anyways as they were referred to me by a friend. The cleaner showed up on time and got my tile floors looking like new. She even cleaned behind the toilet…
I would recommend them to anyone. It was great, reliable service and affordable. I plan on using them when I when I move out of my apartment in a few months.

I love this company! I called them at like 3pm on Wednesday and was able to schedule a cleaning for 9am on Thursday. The cleaners and staff were extremely professional and they even brought their own cleaning gear! At first I thought the price was a little high, but by the time they were done, I realized that it was definitely worth it. Also, they have a referral system where you get 5% off for people who mention you sent them.

I am surprised at all the bad reviews. I recently moved out of my home and Chris M. did an amazing job so I can get my deposit back. The customer service was great, and was even able to push my reserved time to later in the day as my friend flaked on me last minute. Chris was on time, super friendly, and did a great job!

Not a good experience. I scheduled a deep clean at my new condo prior to moving in. The cleaners were supposed to meet me at 8am on a Tuesday so I could let them in. I had to call twice and leave messages at the office when no one showed up. The owner called back both times and told me that the cleaning lady was lost (I live right off a main road in Mira Mesa — it would be tough to get lost for that long). She finally showed up at 9am — an hour late.
Although I paid for a «deep clean», it was one lady that showed up (vs. a crew like I was expecting) with no heavy duty equipment — just sponges, mops and chemicals from her own car. I pointed out everything I needed clean including inside cabinets, closets, etc. She said she would be done at 1pm and she would call so I could come back and check out the job.
She called at 1:40pm saying she was done. Since she was again late, and it was way past my lunch break at work, I had to rush through checking the job. I noticed right away that the kitchen floor still had crumbs and dirt all over so I asked if she could redo it. She did — with a dry mop for about 3 minutes. Annoyed, I paid her and hurried back to work.
The next day when we went to move in, I realized what a terrible job it really was. In fact, I’m not really sure what she did in there for 4 hours! The kitchen floors were still filthy, the windows and mirrows were all smudged and smeared, both bathrooms still had gunk on the floor behind the toilets, the tubs and wood floors in all rooms had dust and paint crumbs in/​on them, several of the shelves and cabinets were completely untouched and dirty inside, and the list goes on.
I called the owner back and he said they didn’t give refunds or partial refunds. He said he would send her back over to get the parts that weren’t done to my satisfaction. I asked if he could send someone else since she already did a poor job and he said she was the only one available. However, it was our moving day and I didn’t have time to stand over her shoulder for another 4 hours (since pretty much everything needed to be redone) so I told him nevermind. He offered to send someone over to clean for free once we moved in (which is why there is a one-​star rating). I doubt I will take him up on it though — I’ll trust my own cleaning better than theirs after that experience.
Lesson learned — don’t make the same mistake I did!

I wish I could give them 0 stars. I called on a Monday and requested service for the following Thursday. I told the man all my information and my specific requests. He took all my information and scheduled me for 2pm on Thursday. I waited until about 2:15 on Thursday before I started to get suspicious. I called the office and was told that there was no record of my having ever made an appointment. No apology, no promise to get someone out there right then. He just told me I was wrong, that there was no such appointment. HORRIBLE! STAY AWAY!!!