Ball Park Auto Body

I went through Ball Park to fix my car when I got into an accident in my ’07 Murano early this year. They were nothing but helpful. I love the people there. They work with me really well. AND put up with the crappy insurance I had at the time.
And the repair was great as well. So far no issues.
I waited a few months to do this review so i knew for sure the car was ok. They left the front of my car looking like i just drove it off the lot when it was new.
Would recommend

Victor is amazing. he helped me out in fixing my Lexus when someone hit me. he gave me 50% off what others were charging… thank you…
Fabian

When my college kid rear ended someone on the way home from college I had to trust my AAA driver to tow the car to Ball Park Auto Body late in the evening. I had told him that I have no collision coverage on the car because it was 19 years old, so he recommended taking it to Victor at Ball Park Auto Body. He said Victor would be able to help me. He was so right! Not only did Victor give me a very fair estimate on getting the car fixed, he patiently moved my car in and out of his shop every day for a week without charging me to have it stored, while I decided to either fix it or sell it. The damage was quite extensive and would cost more to fix than the car was worth. Calling wrecking companies I was shocked to find out that I would only get $ 150 to $ 250 for it, even though I had just put brand new tires on it and had kept it in excellent condition. It was a hard decision to get rid of the car, and when the wrecking company did not show up, and I had to ask Victor to hold on to it over the weekend, I was fighting back tears. Victor saw my struggles and took heart and gave me an additional discount which suddenly made it easier for me to keep the car and have it fixed. He even said, «I am going to fix this car and make it safe as if it were for my own daughter!» I have to admit I was in tears by then. When I picked up the car it looked better than before the accident! I was so relieved to have a safe car for my daughter to get her through college without the financial burden of having to buy another used car. Alejandra at the front desk was an absolute pleasure to work with. She was so courteous and friendly throughout the whole process. I am so deeply touched by this experience and would highly recommend Victor and his staff at Ball Park Auto Body. He gives lifetime warranty on labor, paint and parts! It can’t get better than this! Victor and Alejandra, you are the best!

These guys gave me the best estimate in town! My car looked new after the repair!

I was in a real bind when my car’s hood slammed into my windshield while I was driving on the freeway. the towtruck driver recommended I take my car here, and I’m so very glad he did. I was welcomed so warmly and treated like a friend. I’ll definitely take my car back here in the future. the service is wonderful, the work they do is top-​notch, and the overall vibe is positive and refreshing.

Got into a pretty bad accident on the 5 headed to work. Was my first accident and wasn’t really sure what to do. Had to have my car towed to a shop and the driver suggested this place. Best decision I made. The people working were very calming and treated me like family. Ballpark kept me informed throughout the entire process. Had my car fixed in less than two weeks and did a great job! Even threw in a car wash and have my car looking brand new! Definitely will be going to this shop for any future work I need and definitely recommend it to anyone needing work on their car!

I called this place to get help on fixing my boyfriends truck and getting it painted and didn’t really know where to start, so I called and when a girl answered I was a little relieved because I thought maybe she would be a little more understanding but NOPE, I was wrong by a long shot. She was condescending and rude. Then when I asked to speak to her manager she laughed and told me that nobody would speak to me, then she simply hung up on me. I will be sure to tell everybody I know not to go to this place and if they do not to deal with lady named Nicole that answers the phones.

This place was great. I accidentally hit a pole in a parking lot and totally dented the passenger side of my truck. :(. My poor baby was injured. I took it here and it is like new again. Everyone was very friendly and they completed the repair in a timely manner. I really recommend this place. I would take my truck there again, but hopefully I won’t have to.

Victor repaired my Chevy Pickup. I found the service to be professional, on-​time, and cost efficient. My friends at the fire dept also agree that he does great work. Highly recommended.

These guys are amazing. Victor is honest and helpful. Far exceeded my expectations and grateful for their help!

Victor, the owner, was excellent to work with. I came to him with a real mess on my hands after I tried to get two damaged spots fixed by a mobile dent removal company and they made things much worse.
Victor advised me correctly that my insurance would cover the mess even though it was my mistake. He also split my deductible with me (right!?), did no small amount of extra work at no charge, and my car looks fantastic.

I was referred here by someone in the car industry– its like, who’s the mechanic that works on the mechanics car? Apparently this guy, and that’s all I need to know. Plus the girl at the front desk is cute and if you don’t live too far away they’ll give you a ride home. 100%!

This review is for my daughter Ashley because I am blown away by the kindness they showed her the other day. She needed a new side mirror for her car and they found a reasonably priced one WAY cheaper than the dealer price at a junkyard. There was a bit of a mix up (NOT ball parks fault it was the junkyard who accidentally gave her the wrong mirror) and my daughter had to go back and get the right one. Ball park auto went above and beyond to take care of her in labor costs because they felt bad for a mistake they didn’t even make. I apologize that I don’t have names but i think the people she spoke to were a kind front desk woman and possibly the owner as well. I can’t thank them enough for taking care of my daughter. It’s so rare to find people that genuinely care about their customers and want what’s best for them. People like this deserve your business!

When you get in an accident you feel sad, but when Ballpark Auto Body fixes up your ride and then delivers it to you… you feel SUPER HAPPY! Nichole was such a pleasure to deal with, very helpful and nice when I called the shop. When I got into my accident my vehicle crumpled like paper but I’ve had it back for 3 days now and it is so nice and perfectly repaired. The work Ballpark Auto Body did is excellent! I would like to thank the entire staff for an outstanding job, and to think the tow guy who picked up my car referred me to them and I wasn’t sure at first, but so glad I followed his advice.

Victor and his crew took good care of my daughter’s Honda fit. He even went as far as doing some extra work. I highly recommend Ball Park Auto Body.

I’m the worst when it comes to cars, let’s start with that.
I’ve had THE worst luck with anything auto related including the time I rear ended someone on Thanksgiving morning and ended up with a complete smash-​in of my car hood. The tow-​truck driver said (as they usually do) «my friend, I have great auto body shop. They take very good care of you»
Like a lil lamb I listened and am super thankful I did.
I called ahead before my car was moved there to give them a heads up and Nichole answered and said they’d be ready for me. The entire process she kept me up to date and was always happy (or atleast was good at sounding like it haha) to hear from me every 10 minutes as I checked for status reports. After they pretty much completely rebuilt my hood (looks brand new) they noticed a few bits here & there and didn’t waste a minute in taking care of those as well. I even ended up buying new tires from them and am currently writing this review while in their waiting room.
In a nutshell: Most mechanic shops are full of a-​holes who know how to take advantage of a guy like me but this place makes me feel comfortable enough to feel like I’m not getting screwed over and for that I am quite thankful.
Thanks Ball Park Auto Body!

I brought my car into Ball Park Auto after my USAA advisor recommended them. They did an awesome job of repairing my car and, two years later, the car still looks like new. Highly recommend! They are straightforward, fair, easy to work with, and take great pride in their work.

My repair work was due to my own carelessness so I opted not to go through insurance. After getting 3 or 4 estimates, I simply chose the lowest and there was quite a wide variation in the pricing plus lackluster attitudes of most of the estimators — couldn’t possibly be because I’m a woman! Ballpark was not only the lowest but provided excellent repairs, customer service and turned my unpleasant event into a positive experience, so I do not hesitate to highly recommend this shop and I confidently predict a good outcome.

I would recommend Ball Park Auto Body for everyone. I was recently in an accident and my car was taken there. I was told it would be close to 4 weeks before it was done. My car was complete in two weeks. They did a great job, detailed the car for me and did all the communication with my insurance company so I didn’t have to. Victor was amazing and explained everything clearly and kept in communication. I was also surprised at the low cost. If you need any work done I would not hesitate to take your vehicle here!

This is by far the best repair shop I’ve been to. I hydroplaned my HHR into the center divided of I-​5 just before Sea World Drive.
I didn’t know where to take my car for repairs. I knew a dealership would charge an outrageous price and take forever to order parts and fix my car, but the gentelman who towed my car off the freeway, suggested Ballpark Auto Body.
Upon my arrival, there was a lovely woman at the front desk who greeted me promptly and notified me about their 50% off my car insurance deductible. Woohoo!
The next day, the insurance guy was there and Ballpark was was tearing my wrecked car apart and assessing the damages. I came $ 1000 away from totaling my car. Two weeks into the repair, there was a courtesy call made to notify me that they had discovered that not only was the front axle broken, but the rear one as well. They were very thorough in making sure that my car would come back to me fully restored.
An extra week and a half later, I had my car back!
It was in pristine condition! I am so terrible at remembering names, however, the gentelman that worked on my car went through step by step on paper, and visually showed me, what was broken, how much it cost to fix, how much the insurance charged, a certificate of guarantee workmanship, and just before handing me the key to my car, he started it up for me.
What a great experience! He really did a wonderful job in restoring my car.
Thank you to all the staff at Ballpark Auto Body!