Starbucks

This is the worst experience I’ve ever had with any Starbucks. I did a mobile order and he got it wrong after I had to wait 15 minutes in the store. My drink came out wrong and with very little ice on 100% day! They just served my melted ice coffee instead of the vanilla ice coffee. When I address them, they just took my drink and pump it with syrup.. Wasted time and money. No time left, I took the drink and threw it in the trash! Never going back!

I wil lgive this store a two start the food is great nice staff and all but one thing i didnt like that its super hot in here i asked the staff to turn on the ac he said its currently not working at times and at times it does the owner needs to resolve this its literally about 84* outside and it feels worse in here its too hot turn on the ac i order two vanilla beans its delicious but i would of gave it 5 star if it wasnt for the ac

Strawberry acai refresher with coconut milk and no water! That’s all I got to say, try it!

If I could give this place negative stars I would definitely.
I’ve come here multiple times and each time it just gets worse and worse!
Their corporate office should send secret shoppers to this location to get them in shape, because this place is just an embarrassment to the Starbucks name.
Every time I’ve come here the employees have always been rude. They always look at you with a stink eye. I don’t know about you but I wouldn’t want my employees to look at customers that way. Their drinks are never consistent, and their frappuccino are always watery it like drinking and iced drink instead of a blended one.
So for one of the times I’ve come in, my boyfriend and I were headed out of town and we decided to stop in to get some drinks before hitting the road. I ordered a simple and iced coffee and he ordered a frappuccino. The wait for the drinks wasn’t bad, considering how crowded it was. When we went up to the counter they only had the frappuccino ready, so we waited a little more thinking they were making it. But when 5 minutes go by and people who were behinds us gets their drinks. We decided to ask what happened, the employee then ACCUSES us of already taking the other drink. We were shocked and upset, we waited in the same spot and never left the store Luckily another customer who had been there the entire time backed us up and told them what we had before. And they finally agreed to make the iced coffee that took only a minute to make.
I’ll never be coming back to this location again.

If i could give zero stars I would! The first time I came here the faces of some of these girls working here are as if they are smelling poop ! Just rude. They were as if they didn’t want to be there, no greet, no smile, and could care less for my questions on some of their drinks. I hadn’t gone back for that very reason and that happen MONTHS ago. I went back recently because it was convenient and saw the cutest cup, unfortunately it was scratched; not like 1 small scratch or smudge but like a few scratches which I was like «okay I may do the same marks myself maybe a discount on it?» So I ask and bbaaaaddd idea. The looks I got lol oh my gosh ! Lol and then told me there was no way to do a discount on the computer «we just throw it out and damage it:? O. o uhhhh okay so think outside the box what else could you have done for your customer? Not only was i willing to give her SOME kind of money for the cup i was also going to buy my morning breakfast with her. But she rather throw out any possibility of a sale and a customer for what? A buck or 2? Hmm ok. Lol I walked out. You need new management and better business skills. I dont know if Starbucks reimburses the franchised location for damaged goods but if they do, 20 bux for 1 cup was worth more than a returning customer who visits a Starbucks regularly? NO THANKS. look at your ratings on Unilocal.Didn’t surprise me when I looked you up. Never again.

Service in this location usually alright. Today though was an exception! I went in and paid for two coffee (grande white mocha frappé) but when called to get my order only got one. I waited for a second and approached the counter to check on the status of the second one. I was told I was only charged for one! For one, really?! One for 9.50? I had told her no. I was charged for two. I was asked by three baristas (one being the girl that officially took my order), that I can go back to the line and pay for my second one. That I had only been charged for one. I said no and showed them the receipt. With attitude… I was told «we made you your order «.

I ordered a hot cappuccino, and ²⁄₃ are bubbles. It tasted really bad. I felt I wasted my money on a really bad coffee. Or maybe they don’t like me, so they did the really bad drink for me.

This is not my usual place but it is one of the closest to my house and my visit yesterday reminded me why I don’t come here.
The cashier was great, she was smiling and everything and there was no line. However, when we got our drinks: two green teas and a caramal frappé, the frappé tasted so watered down. It just tasted like there was a little flavor of coffee and a bunch of ice blended, which is not usually how it tastes. It wasn’t a complicated frappé order; just normal. We came back and told them «I’m sorry but the drink doesn’t taste like it usually does. It tastes watered down.» I thought I said it in a nice manner, but both guys’ faces showed as if I said it disrespectfully, with grouch faces and said «sure. We’ll remake it.» And even when they remade the drink, it tasted completely different than a caramal frappé but tolerable compared to the last one.
The two stars is only for the cashier.

This Starbucks is always well staffed, efficient, and clean. The only drawback really is that is tends to be crowded alot.

Service here sucks, I ordered 2 drinks which was a iced black tea lemonade and a hot caramel macchiato. After I was done paying, I waited for my drinks at the nearby table. And people who ordered after me got their drinks way before me. I didn’t notice this but then those people after me walked out with their drinks. I walked up to the counter and I saw my drinks on the counter. A person was touching them before I got there. Ew. I mean it had my name there and no one called it out. I mean normally when I walk into a Starbucks they would call their name out right? Idk. Okay done.

Had cannoli from Rose City Pizza and knew code would be perfect. Walked over at about 8 pm and the place want busy at all. Ordered our drinks and they came out quickly. Service was nice, unfortunately my Micha was slightly different than I’m used to. She may have been a new barista or just an off day but I can’t give any higher stars, I mean starbucks should be the same wherever toy order your drink…

This is the second time my mobile order wasnt made until I asked about my order. #badservice. Going to take my business to the other Starbucks less than a block away with a drive through.

Honestly I’m quite surprised by some of the negative reviews. I’ve been going there for years and never had any issues. I always order the my usual Venti Iced Americano w/​splash of non-​fat milk. As always, it comes out great.
Today was an exceptional day. I was writing a research paper and was in dire need for a copy of the Wall Street Journal. I had been calling every local CVC, Walgreens, Rite-​Aid, and other location that may carry newspapers, but had no luck. Remembering that Starbucks carries newspapers, I decided to try my luck by calling this Starbucks. I explained my situation to counter help who was very friendly and helpful over the phone. She searched the whole store for a copy and found one! She even held it at the register until I arrived. Thank you for saving me!

I usually go to this Starbucks before work, I went in a couple of days ago and decided to try the passion fizz tea that they offer now. This is how I got my drink. Not full, more ice, tasted disgusting. Very disappointed. I’m never going back to this Starbucks and wasting my money again.

I’ve gone to this location 3 times and every time i go i always wonder why i do. Every time i get home and begin to drink my coffee it always tastes like shit. I just got back and this time was no different. These people need to be trained and i want my money back.

Went in today the cashier was so amazing in answering my «what doesn’t have milk in the mix» question.
The service was fast and friendly and this is the best Chai Tea (coconut milk) latte ever :)

My first review at a Starbucks but this place was seriously disappointing my first time at this location:
PROS
*Wifi
*Neat charging stations
CONS
*My strawberry Acai which was like 70% ice (including a huge block that was about 4 ice cubes stuck together).
Seriously? Did I really pay about 3 bucks for some ice? I thought I just got an unlucky cup, but to scroll through other reviews and see this consistent skimping on their drinks by showering them in ice is a big RED FLAG.
If it weren’t for their convenient location, I highly doubt this place would have lasted long.
They need to fix it up in here.

Like 95% of America, Starbucks got me addicted to coffee. I have been going to this Starbucks location since I attended Muscatel Middle School. It was where I matured from a Strawberries & Crème Frap to a Caramel Macchiato. If it wasn’t for Starbucks, I would not be able to drink my coffee black right now. I’m kind of a coffee snob now too. What a gateway drug, eh?
I’ve never ran into a rude employee here. I’ve came here from the early morning (6AM) to late at night night (30 minutes before closing). I’ve always been able to strike a conversation with some employees.
The only difficult thing about this Starbucks is lack of inside seating. It is very easy to come here in the afternoon and not being able to find a seat in or out of the store.
One cool thing is that they provide wireless charging now inside on multiple tables. My phone is not that advanced yet though, so no use for me.

Worst customer service for a Starbucks, From the employees to the Manger.
Every Starbucks I go to, for gold members, you get free refills for tea and I pay the extra for lemonade and tea for 60 cents. I clarified to the employee I was a Gold member and he just told me to pay for the drink. Shocked to find the amount taken off was 3.45 after a refill discount of 10 cents.
The manager came after the employee called him to fix the transaction. He started that if I wanted lemonade it had to be the regular price because there is no button for lemonade. Why didn’t the employee0 tell me that? I’m just appalled this regular location is giving me a hard time and giving me attitude like I’m going to steal from them.
I called Starbucks corporate to find out what the correct information so this won’t happen again. They are as puzzled as I am. Starbucks franchise can not redeem discounts and may have a different set price.
**theres a location in Vegas had my passion fruit tea with lemonade and strawberry for $ 7 and change for 30 oz.**

Very friendly Starbucks. Always have good service here.
Parking is limited in this section of the plaza. No drive thru.
Line is usually hit or miss but drinks come out pretty quick,