Cartoon Cuts

I wasted 3 hours of my life waiting for the worst haircut ever. The receptionist is extremely sloppy and rude… Don’t take your children here. Worst customer service ever!!!

The worst ever never going back! They do not know how to cut hair! When I pointed out uneven bangs I was told that’s because my daughter doesn’t have much hair. No $&&& Sherlock if u cut it s not there.

My husband and I took our son to this place last night for his first haircut and were seen by a stylist named Maria. I had a gut feeling that I shouldn’t go forward with getting his haircut but I attributed to nerves. We asked her to just cut the ends as we wanted it long still. Just a TRIM. Upon getting home we noticed his hair is completely uneven!!! He looks like he has a bowl haircut on one side and it’s completely uneven and choppy on the other. His 1^st birthday is next weekend!!! Please save yourselves the heartache and don’t go to this place. I was stupid not to go with my instincts!!!

I had the opposite experience as what seems like every other reviewer. The lady that cut my 8 mos old’s hair was as nice as can be! She played a cartoon on the computer and was just very pleasant overall… my son Joey loved her. Her name was Elie and I think we’ll be sticking with her for future cuts.
The only improvement I’d make is just updating the salon’s look.

My granddaughters have been seeing Miss Debbie for years. We now live in Florida and look forward to our Maryland visits for haircuts there. We haven’t found anyone down here who can cut their hair like she does. As far as all the other negative reviews go, some of that may be so, but they’re not having surgery there. The idea is to have the child look good afterwards and feel good about their experience. We’ve never had a problem with them.

All the reviews here speak for them self and I regret not checking Unilocal first. I strongly recommend taking your child to the hair cuttery next door instead of this place. They fixed my sons hair at a much better price ($ 13 vs $ 19).
My story: I took my boys to this place a week ago. They did an excellent job on my youngest (his first cut ever he is only 1), however, they left my 2 year old a little unfinished. I didn’t realize this until after we left. No biggie right? Easy fix. When I brought him back to get them to even his hair out, I was told the hairstylist who originally cut his hair has to even it out. She was not there, but I was told she will return soon. Since everyone was sitting around doing nothing, I kindly asked if anyone else can help, but was told everyone conveniently had an appointment ‘coming soon’. I waited for 15 minutes and nobody’s appointment came. I’m 100% convince nobody wanted to fix my son’s hair because they thought they would not have been compensated for their time (I was ready to tip!!!).
After patiently waiting for 20 minutes, I told them not to worry about it anymore and that I would be taking my business next door. They really did not seem to care much, Maybe they’re use to it?
So lets conclude, a simple mistake was made and that’s not my complaint. Mistakes happen… This is about how my situation was handled. Very Poor customer service. I hope upper management reads ALL OF THESE REVIEWS and implements a new customer service policy to help this location.

Terrible. My daughter has a very straightforward wedge haircut straight from the poster in the store. She has always gotten it cut at the Fair Oaks Cartoon Cuts and it’s been great. But I went to Rockville before we moved out of convenience to where we were staying short term and the woman may as well have cut my little one’s hair with a butter knife. We are now doing a series of corrective cuts, which is time consuming and expensive. When I walked into the new salon to get the correction done, the beautician’s phrase was, «that’s quite a hack job.»
Do not go. It was also dirty and messy (we were there first thing in the morning) and not very child friendly. For my 3 year old, they had on a ridiculously inappropriate show.
Terrible.

I took two of my kids and it was horrible. The stylist asked what haircut we wanted and did something different. My youngest hates getting a haircut. When I told the stylist that she didn’t do what I asked she stated «why not short all he did was cry this way you don’t bring him sooner»… I will not be returning with my kids… I rather take them somewhere cheaper and where the stylist will do what we asked for…

Am I the only person who hasn’t had issues here? We bring all four of our kids in at one time, 2 sets of twins. Never had a major issue, there are times where it isn’t short enough or something and we say change it and they do. Kids love coming here, plus there’s a Baskin Robbins right next door. My wife even gets the mommy and me deal and gets her hair cut in between hitting the real salon, it’s a cheap trim.

My 5-​year-​old son has been a loyal customer of Christina for years. She is friendly, professional, always remembers him, and gives an excellent haircut. She is warm and professional. It can be crowded and chaotic on the weekends, but what kids’ haircut place isn’t? Call and make an appointment for during the week, or go at off evening times on the weekends.

Took 3 yr old to get hair cut! They did a horrible job!!! Nice place & TVs keep them occupied but terrible terrible haircut! Could have done better myself!

Let me say that Ellie is amazing! If you can get her you will be fine but she always booked or there is a wait for her
The rest of the place might make you run for the hills! It’s quite disorganized and some of the other stylist are just rude.
They don’t answer the phone and there are boxes and clutter everywhere not that pleasant.
But for a short appointment haircut for my boy, if I can get Ellie, it is worth it. Otherwise don’t even bother…

I didn’t have a hellish experience like some other reviewers — we brought my daughter here for her first real haircut and the stylist did a decent job. I didn’t get the sense that she was disgruntled or whatever either. However, I wouldn’t go back here just because the place needs a serious cleaning. When the stylist started rummaging through a deep drawer cluttered with supplies and hair to find an elastic to style my daughter’s hair, my husband and I both grimaced.
Using my own scissors for the time being and still looking for a clean, efficient, child-​friendly, and inexpensive salon for the future!

Overall, the two times we’ve been with our daughter, the haircuts have been good. Initial impression was BAD. The young woman at the reception desk was rude both times we went. She didn’t even bother to look up the second time. Um hello! You’re the first person a customer sees and your face should be a friendly one! Other than that, both women that have cut my daughter’s hair have been good. But then again, my daughter is pretty laid back as well. I probably won’t go back anymore… Hair Cuttery is next door and only $ 12. They also cut children’s hair.

My son gets a hair cut 1 – 2 times a year. He is 3years old now and we have visited Cartoon cuts twice. I always get nervous about hair cuts; who doesn’t? My son still isn’t a fan of getting hair cuts but the kid friendly environment helps alot! He gets to watch a cartoon while he gets his trim, and either while we wait or after his cut he gets to play with toys and video game etc. Now the customer service could use some improvement. The stylist and receptionist aren’t the friendliest people. But the service is fast and the cuts are OK. I will be visiting cartoon cuts again.

Oh why didn’t I check this before subjecting my son’s head to this place? Our usual place was closed and we’d been talking about haircut all day so my son was insistent. What a nightmare! Place was gross, receptionist was borderline ghetto and of the three stylists-​only one was actively talking to kids and or being remotely cool. Unfortunately, it wasn’t ours. My sons hair was uneven, took forever and he was covered in hair and
ended up way too short once the 2^nd lady «fixed» it. Don’t fall for it, this place has no business interacting with your kids. So sorry I cheated n my amazing neighborhood barber for this!

Be careful when you get there. They say they are open until 8:00PM on week nights, but my Son and I got there at 7:25PM we were told they were no longer taking any customers.

My husband and I are in town visiting family for summer vacation. We live in NYC, and usually bring our toddler to Doodle Do’s in The Village for his haircuts. We happened to be at this strip mall yesterday and saw Cartoon Cuts there, where a kid could get a haircut for quite a bit less money than his usual (fantastic and much adored) kiddie salon in NYC. So we decided to give it a go. Our son is one and a half, and has a lot of hair. He was born with a lot of hair, so this wasn’t going to be his first cut. He is a little rockabilly baby, and has quite the pompadour going on. We just wanted the sides and back of his hair trimmed, and the pompadour left alone so it could grow even fuller. We were told it would be a ten minute wait, which is amazing, because in NYC you have to book days in advance. So we were excited. We figured «How hard can it be? Just a light little trim around the sides and back? Easy! And for so little money compared to back home? SCORE.»
While we were waiting, I started to really look around. The place is so gloomy compared to Doodle Do’s. It’s not bright and cheerful and clean. It’s dingy. Dark. Dismal. At his regular salon, the kids can each choose a video to watch. But on this one, every single screen was showing Spongebob. My son HATES spongebob. Then some kids started walking to the front with the most awful haircuts I had ever seen. I mean, seriously, HORRIBLE. I felt so badly for them. Their mothers seemed to not realize, or they didn’t care, I just don’t know. But they were paying for this. One little girl had her bangs cut so short that she looked absolutely bizarre. And she had a ton of hairspray in her hair, even though she seemed all of five or six. Another boy looked like he had had a bowl placed on his head, and someone cut all the way around. I started to panic. So while I was sitting there, gazing at my sweet baby’s gorgeous curls and beautiful pompadour, I began to panic. I grabbed my phone and used the Unilocal!feature to look up these other reviews. THANK GOD I DID. I swear I could feel my heart beating out of my chest. lol I jumped up and told the receptionist that I was just running next door for a smoothie and I would be back. Then I bought that smoothie and made a run for it and left the mall entirely. In retrospect, I should have been honest with her. But I was afraid of causing a big scene in front of all of the other mothers and kids waiting for haircuts there, not to mention the mothers of these two unfortunate looking kids with the horrible haircuts. I just didn’t want to offend anyone, so I pretended like I would be right back, and just left. Maybe I should have been honest. «I am canceling my appointment because those two kids now look like crap, and I just looked you up on Unilocal!and they all agree you guys make ALL kids look like crap.» So I took the easy way out instead.
This is the perfect example of how Unilocal!is unbelievably awesome. When I was a kid, my own mother would have had no way of knowing what she had just walked in on. And I would have walked out looking like I had a bowl on my head.
Thanks Unilocal!for helping me to dodge a major bullet. I cannot wait to get back to NYC and take my baby to Doodle Do’s, where I may have to pay more, but at least he’s in a bright sunny cheerful space, that is clean, and big, and filled with fun happy things, and he can sit in chairs that look like trains and cabs and planes and such, and where he can watch whatever he chooses to, even if the kid next to him does want to watch Spongebob after all, and where their staff knows how to do trendy cuts like cute little rockabilly pompadours. What can I say? YOU GET WHAT YOU PAY FOR. ;)

I wish Unilocal offered fractional reviews. This place is gross. It’s a cute franchise but the people who work there are unprofessional and just low class. The first time we had our daughter’s bangs trimmed, they left them so long the «cut» lasted all of 2 weeks. Being new to the area and knowing of no other place to go, we tried Cartoon Cuts again. This time the woman cut her bangs shorter but butchered them. I had told her not to spray her bangs with water, because her hair dries unevenly. So of course she sprayed them and they dried at an angle. She also clearly missed a piece. When I talked to her about the issues she tried to deny there were any problems. It was ridiculous. My daughter’s hair was wet and there was a piece of hair sticking down. Needing my daughter’s bangs cut properly, I asked if someone else could fix them. Another woman said she would cut them but was so rude and hostile I didn’t trust her around my child. She then suggested I have the manager fix the problem. It was nice that she admitted there WAS a problem but I decided I didn’t want anyone associated with this dump touching my child again.
Another problem to be aware of at Cartoon Cuts are the customers. As you might guess, people who bring their kids here have pretty low standards. While waiting, I had to dodge 2 little boys running around throwing toys. The boys weren’t toddlers. They were at least 5 and 7 years old and wearing private school uniforms. The entire time, their Mom and Grandmother just sat there saying «stop that… you’re going to get a time out… put that away…» They never DID anything to control their children. A little girl, about 7, was all over the waiting area picking up things and putting them down disturbing the adults, again while her Dad just said «stop doing that…» Low class employees and low class clients. We’re new to this area but we have concluded there are 2 Rockvilles. This is part of «that» Rockville.

We took our one-​year-​old for his first haircut at Cartoon Cuts in Rockville, MD. Looked like a fun place from the outside, made especially for little ones. Should be filled with people who love kids and work to make them happy. Place full of great memories, right?
The staff at Cartoon Cuts looked like the cast of Lord of the Rings. They were mostly ethnic ladies in their 40s with wild hair and heavy accents. I have no problem with this; a haircut surrounded by hobbits, elves, trolls, and uruk-​hai might be kind of cool for a kid. BUT they all looked miserable, like they hated every waking moment of their jobs. They just glared silently while indifferent toddlers stared blankly at the tvs showing spongebob in front of each chair and babies screamed in terror.
We purchased the first-​haircut package; the stylist is supposed to save a bit of hair for you and give you a certificate. With this large, wild-​and-​pissed looking creature in his face sliding cold metal objects over his head, our peanut began crying almost immediately while he sat on my lap. As she cut, the cutter stuck little globs of his hair onto a dirty towel for collection later on. Apparently she lost track of this dirty towel. She ended up plucking bits of loose hair off of my knees and legs. It was unsavory and traumatic for everyone.
All in all, it seemed like Cartoon Cuts provided no different experience than if I had wandered into a random hair cuttery with bottom dollar labor. Service with a scowl. Cartoonish indeed.