Natale’s Alteration Express

Had a pair of brand new designer skinny jeans hemmed. They were uneven and NOT tapered. Had another pair of pants hemmed and they were hemmed too short! Natalie’s is the fast food of alterations. I take my business elsewhere now. They get one star for convenience to Short Pump. Thats it.

I was fortunate enough to find a dress for a formal event at Goodwill. It was strapless, and a little loose, so I asked my sister-​in-​law where she went for alterations, and she recommended this place. The staff was incredibly sweet. The lady measured me accordingly, made sure it fit perfectly and it was even ready a day early! Very nice, genuine people. I like spending my money at places like this!

There are a million other places to go, i urge you to go to any other one than this one. I should of known better leaving my dresses there when I walked in and they had lost a woman’s pants she had hemmed. Anyway 60 $ and 3 weeks later they finished 2 of my 20 $ dresses I needed a simple hem on but. Left the back so long that it looked like I had tails. They overwork and under pay an older woman, I really feel bad for her. She works all night even on Sunday’s! Also good luck communicating with them, the owner just Um hummed me and told me to go to her restaurant lemongrass, and that Americans needed her, whatever that even means… I can promise you I will NEVER eat there let alone walk back in that corrupt shop! Its too bad because I really liked that poor woman that works there day and night…
So sad

FANTASTIC! This place is great. If you are looking for a quality tailor at a reasonable price, look no further. I was recently in a bind and needed some pants hemmed last minute for a wedding. Every other place told me it would be a couple of days. I found Natale from the great recommendations on Unilocal.I called Natalee and explained the situation, they graciously agreed to help me out. They told me to come right over and they fixed them on the spot. The owner personally helped me, and you can tell he is a true tailor just by the way he works and his attention to detail. The pants were perfect and the customer service was out of this world. I live in the city and will now make it a point to take everything to Natale. You just don’t find people and places like this anymore. 10 stars. Go here for any of your tailoring needs.
Located a block from Short Pump Mall. Directly next to Tazza Kitchen. Pants hem was $ 14.

I go here for all my alterations but most recently I went in to get my VERSACE skirt to. be taken in. My lady ruined the hem line and detached and attached the tag very badly so bad that the tag was hanging by one thread. I took it back and told them how the sew line wasn’t straight… She tried to fix it and she explained to me that there wasn’t enough fabric to get a straight hem. THIS IS UNDERSTANDABLE BUT MY PROBLEM WITH THIS IS THAT SHE HAD NO REMORSE and she couldn’t have called me before she did job cause iI explained to her that because it is a name brand skirt that she ruined the whole reason I brought that skirt… I mind as well brought a no brand skirt with the same style. I am Soo sad about this because they normally do a great job and the owner is wonderful. Just go here for your basic alternations nothing to extensive. Oh and I don’t remember the lady that did my job but she was a older foreign blondish women.

Excellent service from a locally owned and family run business! I could not ask for better customer service, quality and value from an alternation shop or any type of shop for that matter. I highly recommend Natalie’s !

I needed a rush job on a simple dress that was too long. I called early in the morning and they were the first to answer and say bring it in. I was surprised when they said to come back in 30 minutes and it was done! The stitch work looks good and if it doesn’t hold up I’ll be back to let you know.
The only bummer was that the alteration price ($ 20) cost more than the dress. Oh well!
Seems like it is a family business. Thank you Natale for saving the day!

This place saved my life twice in a week! Great service and great work! I cannot recommend them enough.

Very pleased! I brought in a shirt that needed to be re-​woven and patched. Not only was is done in one day but it was so well done I had to search hard to find where the tear had been! Not to mention it only cost a few dollars. I couldn’t believe it! And the staff were great too! I will be recommending to everyone. Thank you!

They are AMAZING. I was fitted for a bridesmaid dress at 4 months pregnant (which I needed to wear at 8.5 months pregnant). The dress store that fitted me WAY over estimated how much extra room I would need and I ended up with a dress I could get on and off without unzipping. Natale’s recommended I do the alterations 2 weeks before the wedding so I’d be as close as possible to the same size (which i really appreciated) and ended up taking over a foot of fabric out of the sides. The dress now fits perfectly and the price was VERY reasonable. Everyone was friendly and professional and the seamstress who did the work was very talented. Highly recommend them!

I’ve had a few items altered by Natale’s and I haven’t been disappointed. From designer dresses to vintage skirts, I trust them with all of my clothes. I wish they did dry cleaning and cobbling, too! As other reviewers have said, the prices are reasonable. Lined dress/​skirt hems are $ 25, pants are $ 12. I also had a dress taken in for about $ 20. The sweet ladies who work there are very thorough in taking your measurements and listening to what you would like done. Quality all around — I love this place and I wouldn’t go anywhere else.

I’ve been going to Natales for years. From pant hems to bridesmaid dress overhauls or suit jackets they have always done a great job. Their prices are reasonable and they have always been able to get my items back to me when I needed them. They are fast and accommodating, a winning combination.

Place is great. Had 2 pairs of pants hemmed. They were a tiny bit short, I probably should have asked for a heavy break, my bad. But they let them out and they are great. I also had a new pair of pants where the hem came out, they fixed that for free while I tried on the other pants! I’ll definitely go back there!!!

Customer service you don’t find anymore. Very reasonable prices. Always accommodate my needs. Would tell anyone to go there if you need alterations.