Bed Bath & Beyond

Bad customer service starting from the store manager. This individual does not know the first thing on customer interaction. Not sure if he’s received any training from corporate and if he has he needs retraining!
My issue was simple — there was an item that was marked down and therefore I was requesting for the price to be upheld as per the sign. The store associate called for the store manager — I believe the name was «Guy» — and he showed up with this disrespectful and aggressive disposition. Not listening to my request just saying his piece. This type of attitude cannot be acceptable in a consumer centric business.
Stay away from this overpriced store.

Came here for a lot of home items when my husband and I were working on our renovation. Weekends are always busy — everyone must be using those coupons. They would have a lot of registers open — sometimes it appeared as if all were operating — but lines were still long, and so much that it bled into the area where shoppers would browse the items or walk through.
However, I can say that it does move fairly quickly, unless there is that customer that has an issue or questions the price of every item (always have some of those, you know?).
Whenever we come here, we always bring a butt load of coupons. They are all expired of course, but all BBB take them regardless. Cashiers have always been friendly, with applying the coupon and bagging up our items, at times some of them were very large or heavy and required extra bagging.
Sometimes they have a security by the door. I didn’t see someone there all the time. They check your bags but sometimes there are so many customers that not everyone waits to get their bags checked.
The store and the items are organized and clean. I don’t see things on the floor, and everything is more or less on their shelves. I’ve always found what I needed, but I think their selection or variety is more limited compared to other locations or bigger stores in Manhattan. But for the local needs, good job.

What is there to say? It’s Bed, Bath & Beyond! Great location. Friendly staff (at least that I’ve encountered!) and always great buys. Just be careful with anything you buy that’s clearance marked down. I bought a 6 ft. lamp that was marked down to nine bucks. Got it home and it blew my electricity out! Another item I bought in clearance a while back didn’t work either. Returning is always pretty simple. One thing I can say, it’s always crazy crowded in here! Hard to maneuver a shopping cart around. The lines are always super long and good luck waiting on them with said shopping cart. Their section of lamps is pretty dismal. Thought they would have more! Can’t go wrong with the millions of five dollar off fifteen dollars and 20% off one item or entire purchase coupons that you get in the mail. They have expiration dates on them but even if they are expired, you can use them until the day you die. Love that. You can use multiple ones at a time as well. If you don’t have a Yankee Candle store near you, you can always come here because they have almost as much Yankee Candle supplies as Yankee Candle does! My favorite part of the store for me is the drug store part. I come here for all of my drug store needs because their prices are much, MUCH more inexpensive than say CVS, Rite Aid, etc. I got a bottle of Aleve for $ 2.99!!! Toms of Maine toothpaste, which is normally over five bucks in any store you go to, is only $ 3.99 here! You will forever have me as a customer, Bed, Bath and Beyond! Keep those coupons coming!

Long lines at customer service; inefficient staff and manager. Don’t waste your time there like I 15 did. I spent 15 minutes in line to exchanage a soda stream cannister while staff goofed around handling other customers – in the meanwhile, I didn’t move an inch. I asked to see manager who blew me off. Never going back there for anything, except store closing.

Your typical location. Nothing super spectacular but no complaints here.

Awful awful awful!
Upon moving, came here to pick up a cookware set and was welcomed with a 20% off coupon. Found the set that I needed but noted that it was the last of its kind and there was a small tear on the box. I was concerned, but figured there was no need to be ultra-​picky. Upon reaching the register, it turned out that the coupons they give out to customers are for «the purchase after this purchase» so it didn’t apply. It felt like a cheap trick to play with customers — effectively a live bait and switch.
Upon arriving home, it turned out somebody used the set before — some of the pots were burned and items were missing. We never returned it because it would be too much of a pain to put everything back in and drag to the store — but ownership of this horrid set does entitle me to post this review!
Here are some of the places I would prefer to shop over this one: Amazon; Ikea; Macy’s; Sears.

I dont know why i always forget about this store. It’s great. It has everything you need and the store is very organized. The staff is also efficient and helpful in ordering things that the store doesnt have. Thats a plus!

Decently organized, and decently stocked.

This is such a fun store — I defy you NOT to find something you need here!!! LOL the assortment is large, the staff very pleasant and always helpful. I read some other reviews on here and I agree that their return policy is really great. I usually hate returning things, especially something I’ve used; I always expect a problem. But when the carpet cleaning machine I purchased was too inefficient for a large carpet, the store took it back immediately with no questions asked. I love that! And of course, the coupons are wonderful. You can now get coupons texted to you in addition to those that are mailed to your home. Yes, the prices on certain things might be a tad higher than elsewhere, but all in all it’s a great shopping experience.

I love this BBB. I tend to have a lot of questions about a product first before buying it. Whenever I’m there, the staff has always been friendly and helpful. I can easily spend an hour in this place, if not more time. Haha!

I have come to this store many times as a tag along but I haven’t actually paid attention to what it held until June 2014 about a month before my wedding. It’s about 4 blocks from the crib and it seem like for seven months my wife and I have been here incessantly. The whole apartment has bed bath and beyond stamped on it. I heard from the sister-​in-​law that the BBB in Lake Success is better but I don’t really care, this one is close by and convenient.
They also have an amazing return policy (which I heard a is changing) and is a sister store with Buy Buy Baby, which I have had the pleasure to visit not to long ago. It is just like Bed Bath and Beyond but all for babies. I love their coupons that come every month. We have saved a lot of money with those 20% off deals (they never expire).
Right now we are buying a clothing steamer per spouses request. SMH. We have bought everything from kitchen to bathroom supplies here and thanks to 1−800-Ibragimov and his help I’m lovin my home.

This B&B&B has a good varity of home goods. Plus they have a drug dept. The employees really know the product’s. Someone is always fixing the display to to keep everything looking good. I had to pay $ 3 parking .But with the coupons I saved $ 29.Because of other stores here it makes shopping easy. I noticed a lot of people not using coupons. I asked someone don’t you have coupons. The answer was I throw them out. Some people are plain stupid. I was happy with everything I purchased here.

Depending on which manager you ask, they’ll allow the per-​item coupons (that flood your email account) to apply to your entire purchase. The downside is that you have to wait in lines for forty minutes before you find out.
Each time you go there, you need to explain to the manager that BB&B corporate policy changed a few months ago and now the discount applies to the entire purchase. How one is a manager and not aware of something this basic is beyond me. A customer shouldn’t know more about your corporate policy than you do.
Long story short, when you don’t honor your own corporate policies, people won’t want to shop at your store.
And we all know that you inflate your prices way more than 20% just so that you can offer the coupons. I can live with that. But then at least honor the coupon. And do it consistently.
Besides, isn’t it better to discount me 20% than lose the entire transaction?

Service is bad. Usually in these stores, is hard to find help but here it is impossible!
Only 3 registers were open, with 4or 5 per line. Waited 15m to check out my 3 items. (Wrote this while waiting)

This particular BB&B is good to go all year around.
The store is organized very well, staff roams the floors if you need assistance.
There’s also price check machines for convince.
The crew strategically accommodates heavy surges in shoppers with lots of cashiers available.
BB&B offers coupons by text now, but I refused because I don’t shop here every week and rather not be annoyed. I often snatch a coupon from the papers.
The thing about BB&B is that I’ll come here for some «scented pine cones», then see the «pine cone holder», then the matching table cloth, then the matching napkins etc. and end up $ 200 in the hole. I’ve gotten better over the years =)
Fav. section:
Candles, smells like a dream.
Annoyance:
Cashiers will offer ridiculous products. (e.g. «Would you like to buy a foot scratcher»)
SURE!!! ~eyeroll
Verdict:
Lots of useful and ridiculous items to purchase here. Maintain self control or come with a friend.
Unilocal!

I really love shopping here! As long as I have a 20% off coupon! Otherwise items are a bit over priced. Love buying bath products and make up from here! A wide variety of items can be purchased from here, including bedding, art work, kitchen appliances and storage containers! They are quick to return items that are not to your liking «no questions asked».

My wife and I been coming to Bed Bath & Beyond a little bit more recently. We both signed up for their coupons by text. 25% off a single item. It’s pretty great. We purchased a KitchenAid Artisan mixer, got a good price with the coupon and Bed Bath & Beyond offered a rebate on the product at that time. You can get a free meat grinder attachment or a glass bowl. The only downside was the variety of colors they had available for the Artisan mixer. They had more vibrant and awesome colors available at Kohl’s and Macy’s.
Best time to go is on a Sunday morning. Street parking is free and the store isn’t too congested. The aisles and the amount of items this store carries gets pretty cramped. The one thing I enjoy about coming here, the coupons are always useful and the employees here are very friendly and helpful. If you’re looking to purchase high priced items, make sure to use that 25% off coupon.

This is a great location. All the items were very organized and easy to find. My friend was looking for a vacuum and one of the sales people was nice enough to let her plug it in and try it out. She was sold after that on her purchase. I love that they allow you to use whatever coupons you have. She ended up getting a great price on the vacuum. The checkout lines could have had more people working to make purchasing faster. However, I will definitely be back.

Ah, Bed Bath and Beyond. The Macy’s of household Items. They bump up the prices so you can pay regular price AFTER using the (what is now rare) 20% off coupon. But they truly do have everything. And who doesn’t love coming here. The return policy is incredible. ANYTIME with receipt, full $ back, without, store credit. It can be broken, 10 yrs old, it doesn’t matter. Life is good.
I like to buy all the products that are sure to break sometime in life, like toasters here.

all kinds of home items, some of which you might not even need (or realize you need), at fairly decent prices.
I came to get my mom a gift and didn’t leave disappointed. actually, I was also loking for a new toaster oven so I was comparing what they had vs what Sears had.
and I may have gotten some Old Spice shower wash very cheap too.
for you newbies, here’s a tip: the best time to shop at any of the stores in the Rego Park Center is weekday nights. stores are empty, and parking is a breeze. whereas, on the weekends? HA HA HA HA HA!