Carl’s Jr

I haven’t been back to this location due to every time in the past I would go back the person who would be taking your order was always not focused and always would get my order wrong. or the cashier seemed like she didn’t even want to be there working. It also seemed like every time I would go there they always had a new employee who was put out to take orders without proper training Not employees fault. I blame management, hopefully now since the facility has been rebuilt and remodeled they properly trained their staff.

When it’s busy inside, you’re best off going out, getting into your car, going through the drive through and placing your order.
Most fast food chains put priority in the order and fulfillment process with their drive through service since they’re captive consumers they need to keep moving along and it ends up being a faster service level most of the time, unless the drive through line is super long.
Overall, this is a Carl’s Jr., so has A-​OK reliable known quality food.
They tend to over coupon in the Tues/​Wed neighborhood circulars in your mail box, so you’ll find great deals to save $ with their ads that come bundled with the supermarket sales ads that the USPS delivers whether you like ‘em or want ‘em or not, a.k.a. the junk mail you probably recycle.

They refuse to make chicken strips at 10:30pm but they’re open 24hrs. So much for good late night food.

I love Carl’s Jr. And I have to say out of most of the South Bay locations that I have tried this one has the best customer service ever and this location is the only one who hasn’t gotten my order wrong! I would rather drive farther to this one than to go to whichever is nearest to me at the time of my craving for a famous star lol. I always use the drive though the person speaking is always clearly understood. I’m love the fact when I ask for ranch they put more than two. The Carl’s Jr. On anza and Torrance refused to give me more than 2 and I ordered jalepeno poppers and cross cut fries (my hubs doesn’t use ketchup only ranch so u see why I need more than 2) I asked that branch for more she said I already put two I replied I need more she handed me one!. I’ll be Leavin their location a review too for that. She acted like she’s paying for te ranch out of her own pocket! Smh that’s why I will always go to this location. Thanks for having awesome employees!

I got a coupon booklet from this branch during their Grand reopening on April 21^st 2015, the booklet has 52 pages of coupon for an item per week for the next year (52 weeks), the manager just told me as of the 2^nd week of August, they will Stop honoring the coupons from their booklet! What kind of bullcrap is this!!! So they promised a year but only delivered 4 months!!! Just found out his name is Peter!

For fast food, Carl’s Jr is always awesome. 5 stars for the $ 5.00 for the 2 sandwiches deal! This place is my morning go-​to spot at least a couple times per week.

The 2 stars is because the food is decent for late nite On the other hand customer service FAIL! Just «attempted» to order food right now because it’s the only thing open in this shopping center & only drive thru was available. So we tapped on the drive through window. Asked the chick if we could order some food she said no because we had no car. I replied well I’ve had some drinks & live across the street so you want me to go get my car, she said yes. I understand she was just trying to do her job but at the same time Not smart to be telling customers that they have to drive drunk to eat at your establishment I probably will never eat there again unless I’m drunk & don’t remember… safety first y’all!!!

Ordered two fully loaded burritos and they were fully empty. The burritos had very little inside that was at least half of what is normally inside. It was so empty that even the tortilla started to fall apart because there wasnt much supporting material inside. This is the first time i been at this location since it was remodeled and i think they are skimping to make up for the cost. Was ok before, but after they remodeled it is very lousy. Will need to find another location!

This restaurant is brand-​new. I don’t understand why they’re closing hours before they are supposed to. I pulled up at 10 o’clock at night and they close at midnight and the girl in. The speaker told me that they were already closed. Horrible. I’ll never be back.

Worst service ever. Been here multiple times, not a single casket knows how to use an only button. So instead of learning a different button, they make guesses on what you DON’T want on your sandwich. Idiocy.
So today, after having made the mistake of including the ketchup I never asked for, my replacement sandwich came with ketchup both on the package and inside my sandwich. The cashier suggested that maybe it came from the packaging. What, did they reuse the old piece of paper? Threw it away, will never come here again.

This Carl’s is close to my work, and I’ve been a couple of times. Tip: use the drive through. It’s super fast. The first time I visited, I made the mistake of going inside, and it took more than ten minutes. The drive thru today was only three minutes or so. This Carl’s has a Green Burrito as well, which is a plus just for the sake of variety.
All in all, just what you would expect from a Carl’s.

Great location, great staff and I’m a Carls Jr. fan all day!

I dropped by here for a Spicy Chicken Sandwich while in the area. I was very impressed with the staff. I was greeted upon entering the place and was thanked as I was leaving. One of the employees asked if I needed anything while I was seated eating. This is very unlike any fast food locations I’ve ever been to.
Very impressed.

The customer service is HORRIBLE!
I ordered fries and strawberry cheese cake from the drive thru.
They got my order wrong and gave me a strawberry shake instead of the cheesecake. I felt bad for the worker who made it so I decided it was okay.
I told the cashier. She didn’t understand what I was saying a quotes saying to her co worker «this girl is making it difficult, she doesn’t know what she wants»
I’m upset at the fact that I was trying to make it easier for them but instead was insulted.

Customer service was very poor and unprofessional. We were served by a person in street clothes and eating popcorn. While she wiped her mouth and than went ahead and severed our food to us.

This is the closest fast food to my job, me and all my employees go there all the time. Today I passed though the drive thru and the cashier Patricia was very
rude. I asked her for light ice on my drink and she filled the cup with and when I asked if she could take some ice off. She did it in a very rude way.

Wow, bad products. My expectations are very low for fast food but the chicken strips were more like chicken ropes but I doubt my dog would even eat them. They’re so bad that I called the fast food place to tell them and the guy, whom was nice and genuine, said that thats just how they are. LOL
I put up a picture of my chicken ropes.

Ugh I don’t expect a lot at any fast food joint, but this Carl’s Jr was atrocious.
I came here late night at around 1:30 AM and the girl working there was so awful. She was obviously hating that she had to be working there on a Saturday late night.
We pulled up and she asked if we’d like to try the bison burger. We responded with no thanks. She then says «ummm okay then what do you want» almost in a whisper, practically inaudibly.
We got our food about 10 minutes later, even though there was only one car ahead of us.
The girl just had a major attitude and the food was especially awful. Will not come back here for late night food when I’m in the area.

This CJ’s sucks. Really bad. Like toe cheese bad. Most CJ’s overall has gone down the crapper the last few years, but this one sits in the septic tank. Everything on their menus now days is geared towards their overpriced 6 dollar burgers with a ton of crap on them at the expense of some of their classic offerings. This place here in Redondo takes the cake. Lousy customer service and half assed luke warm food. The «lady» behind the window gave me my food like she was doing me a favor. I ordered the «hand breaded» chicken tenders. What a sorry disappointment. I spent 6 bucks for 3 small pieces of luke warm, overly breaded stringy pieces of chicken and soda. It’s a straight rip off. I fail to see how an employee raise to 15 bucks an hour is going to save these crap shacks.

Can’t get orders correct, cold food.
employees should speak and understand some English.
Will Not Go Back… its sad.
I called there corporate office.
I hope they get better.