Next Apparel

I lOVE this store!!! They carry apparel that you don’t see much in any other store in the Inland Empire! You gotta love walking into an event with an outfit uniquely YOU! Beautiful linens and very «artfully constructed» clothing! European fashion lines, So wearable and every time I visit they have new items! The store owner was wonderful to me too :) She has a great sense of fashion in putting together the perfect outfit with a great fit! She’s so patient in helping me «pull together a look» as I do try on many items before I make my choices! They also carry great looking, one of a kind jewelry! Check it out … you’ll definitely be back!

The owner was very rude, never going back! My friend and I were browsing around the store. It was my favorite type of pretty and comfortable style. I found a necklace that I loved and a stunning dress I wanted to try on. The owner had been on the phone since we came in and was ignoring us. She finally walked over still talking on the phone and said, «What do you want?» Before I could ask about the necklace or dress, my friend politely asked if she could put up a play flyer from our theatre group. The woman said No and told the person on the phone, very loudly, «It’s those theatre people that never buy anything and just want me to put up posters.» Our group is 70 years old and has a hundred members with many being very wealthy and I doubt they state they are members while they are buying dresses. I’m going to make sure to tell them about this at our membership meeting tonight. She’s lost my business for sure! I think she was just annoyed that we interrupted her phone call, trying to buy something…

Norma carries unique and one-​of-​kind items. She stocks her store with sweaters, dresses, knits, and separates that are manufactured it Australia, Lithuanian, and U.S.A. Norma have a return policy but the garment has to remain unchanged and unworn. We can all appreciate Norma enforcing Federal laws! You can not return any item of clothing that has fecal stains inside the pants. It is a health risk. Norma works with ALL her customers and offers store credit. She has been in Redlands for over 20 years as a merchant!

I have been shopping at Next for about ten years now, driving for over three hours each visit. Why? I love the style, quality, and customer service. A very practical woman owns this store and she doesn’t mess around with anything but the best. When I am preparing for a trip to Europe or South American I come here. She knows the world and what outfit will work! I can’t thank her enough for her help AND travel advice.

So my mom and kids went to this place about a week or so ago (I’m writing this now becauseI just found out about it) and had a less than pleasant interaction with the owner. The kids noticed a dog through the window and wanted to go in to see it. This is when things went wrong. There was a dog toy on the floor (they never did find the dog) that the kids stepped on making noise (like most dog toys do). This apparently irritated the owner who proceeded to yell at my kids for it. My mom responded to her for yelling at the kids saying «you didn’t have to be so rude about it.» That’s when the owner yelled at them to get their «a$$es» out of her store and to never come back. My kids are 4 and 6 and have never had anyone yell and curse at them like that.
So, as far as the never coming back issue, do not worry, we won’t. Infact I will let as many people as possible how you treat customers and that it seems as though you are bothered by the fact that people actually come into your store, at least any with children. I tend to live by the saying «Do right by someone and they’ll tell one person. Do wrong by someone and they’ll tell everyone.»
Like I said, I’ll let everyone know.

I have shopped for my wife at NEXT for many years… The store owner Norma has a keen eye for fashion, afterall she’s been doing business in Redlands for over Twenty– five years.
Her collection is amazing, so many fine pieces of apparel to choose from daily. Norma has her fingers on the pulse and carries exquisite lines of women’s fashions.
Her customer service is impeccable & I always enjoy her insightful assistance in selecting the perfect garmet.
If your looking for the perfect oufit to catch everyone’s fancy, then you should stop by and visit with Norma, on your NEXT shopping spree.