Came in yesterday and Alisha helped me out. She was was so thorough and offered me a lot more then the prior places I went to before crown gold at RSM. I will definitely come back, very friendly
Ann C.
Tu valoración: 4 Mission Viejo, CA
I took my jewelry in to sell and I was satisfied with my transaction
Steve F.
Tu valoración: 5 Laguna Beach, CA
The staff was amazing!!! These guys went above and beyond to make certain I was fully educated in the process of selling precious metals prior to seeing what I had for sale. You can trust that Crown Gold Exchange will take care of you.
Sara L.
Tu valoración: 5 Rancho Santa Margarita, CA
Suzie was awesome! There was no wait and I got in and out in no time with a check in my hand. I was very satisfied with the price they offered me for my two rings that have been laying around collecting dust. I would most definitely return back to turn in more of my unwanted jewelry.
Brian B.
Tu valoración: 5 Newport Beach, CA
Suzie from Crown Gold Exchange is great! She is so patient and thorough when explaining to my wife and I about measuring the value of gold and it was truly a pleasant experience with her. She gave us a price way above my expectation. Thank you Suzie! You are the best!
Peter Z.
Tu valoración: 5 Long Beach, CA
I was in the area and need it some extra cash, so I came by crown gold. Suzie walked me thru the whole process on pricing out my gold necklace. Which was great, especially since the whole process was done right in front of me, she gave me a great price. I left very happy.
Jeff L.
Tu valoración: 5 Rancho Santa Margarita, CA
Wow! What a great experience we had! Went in skeptical about the process but Suzie greeted us with a welcoming smile and we left extremely satisfied with everything. From the completely educational experience she led us through every step of the process to the final check we walked out with!
Carlos S.
Tu valoración: 5 Mission Viejo, CA
I came in to sell some jewelry we were no longer using. Suzie was great! She walked me through the process and explained all the steps and what they meant. I received a fair price for the jewelry I was selling and walked out with a a check in hand.
Jennifer K.
Tu valoración: 5 Mission Viejo, CA
Great experience! Suzie walked us through each step of testing our gold. Wonderful environment, never felt rushed.
Karen W.
Tu valoración: 5 Mission Viejo, CA
I just left Crown Gold exchange. It was my first time selling jewelry. From the moment I walked in, I knew it was going to be a good experience. Nathan greeted me very warmly and helped me feel comfortable immediately. I brought in some old earrings and and a ring. The earrings turned out not to be gold, but he didn’t make me feel bad or embarrassed at all. My ring was worth $ 160 — it had just been siting around unused! I was so happy with the amount I got, I also just wanted to say that Nathan was so nice, warm, and just the kind of person you want to hang out with. I’ll be sure to tell all my friends to come down with their gold and see him! GREAT experience.
Melanie B.
Tu valoración: 5 Mission Viejo, CA
COMMITMENT — I went to a local Jewelry Store that made a fair offer on some jewelry I just never wear anymore but paid good money for years ago. I had heard good things about Crown Gold Exchange/RSM and I wanted to check them out before making my final decision/sell. After an hour spent at the end of a Sunday; they made me an offer. It was close, but after working with the manager they made it worth my while!!! Professionalism at it’s best. Nice environment and very thoughtful customer service by Ian. Suzie was learning and was very nice, as well. Thank you Crown Gold for allowing me the opportunity to make half my Commitment for«Daring Faith» at Saddleback! Well worth the visit.
Ajay J.
Tu valoración: 5 Rancho Santa Margarita, CA
Exchanged some Canadian coins I had through Nathan at the RSM location. He was very professional and explained in detail how he came up with the value foru coins. Will continue to bring my business and refer others here also.
Michelle A.
Tu valoración: 5 Los Angeles, CA
Never been into one of these stores before and brought a piece of jewelry to see how it works. I was immediately greeted by Nathan who informed me of the process on top of explaining how it all works. Extremely helpful and kind. I walked out with $ 100 for a piece of jewelry that’s been sitting in my jewelry box. I’ll be back Nathan!
Khushbu B.
Tu valoración: 5 Aliso Viejo, CA
The service was great! Angel was very helpful and provided excellent customer service. I felt like what I was offered for my gold was very fair. Highly recommended!
Robin B.
Tu valoración: 5 Mission Viejo, CA
I go along with what other people have said here, starting with Nathan who made me feel comfortable when I had no knowledge or experience in this area, had no idea what to expect. He’ll explain as little or as much as you want to know before making your decision if you want to go forward selling your jewelry to this company. I recommend Crown Gold Exchange and working with Nathan because walking out the door with a check, I did NOT feel my lack of experience was exploited, felt good from the lst moment to the last. Would absolutely recommend going here and working with Nathan.
Thomas B.
Tu valoración: 5 Covina, CA
Very smooth transaction with Nathan selling a ring this afternoon, Very fair and honest. Will recommend
Becca B.
Tu valoración: 5 Rancho Santa Margarita, CA
I went in for a first time transaction and Nathan greeted me with a smile on his face and professionalism. When I did sit down with him, he explained the processes to me, what he was doing and was very thorough. He was also very good at engaging in conversation to help the time of the process pass. When all was said and done, I was VERYIMPRESSED with every aspect of the visit today! Thank You Nathan!
Michealangelo T.
Tu valoración: 5 Rancho Santa Margarita, CA
I’m a newbie in selling gold, Nathan help me understand how they value each items. I would definitely recommend this store to my buddies. I had a 14k necklace that has been collecting dust for a decade… Nathan priced it fairly. He also gave me a free estimate on my 24k bracelet.
Barbara M.
Tu valoración: 5 San Juan Capistrano, CA
At the recommendation of a friend I stopped by with a few items to see how much they might be worth. The suite is brightly lit and looks like a nicely decorated office. This was my lucky day because I met Angel who walked me through the process and answered my questions. The entire transaction, from beginning to end, took place in front of me and Angel clearly explained how she arrived at the final dollar amount offered. I accepted that amount and left with a check. Everything was quite professional and above board and the items I brought in remained in front of me until I left. I must add that meeting Angel was a huge plus because her personality truly helped seal the deal! Thanks, Angel!
Comedy P.
Tu valoración: 5 Rancho Santa Margarita, CA
Every time I come here it’s pleasant. Friendly trustworthy staff and very personable. Bring your Gold, Silver, coins, diamonds… and now they even cash gift cards! I brought my dental gold crown in and Nathan took care of my transaction. Very nice and professional. I’m referring my neighbor and she will use their Referral Reward Incentive coupon. I wish is known about the 10% Unilocal check-in offer while I was there. I’m usually pretty good at that.