Subway

Standard and efficient Subway. Not a fan of the owner though. Micromanaging to the max. I don’t know how the pleasant employee handles it. Constantly being corrected in front of customers. One customer asked for change — and owner jumped in to say no! He was purchasing his lunch — that was downright rude.

i love subway but i do have one bad experience make me hate this place all that happend in 2013 i hope the change the manager
«plz stay away from these rude creepy old lady «
no customer service skills, people are very rude. the only reason they are in business is cause of the subway brand. plz stay away from this dealer !!!

Basically I hate this subway and will drive home to lake oswego to get my sandwich instead of here. The people who work here always look pissed. Like they’re going to commit suicide any second on top of your sandwich. They are so INCREDIBLY slow. It blew my mind that on my lunch break I spent the whole Damn thing waiting for them to lay each piece of meat into the bread as if he was purposely trying to take forever. I wanted to walk out.

It’s too bad that this Subway continues to suffer in total number of stars due to the previous management. It has been totally transformed — clean environment, friendly and efficient service and a quality product. Spread the word to give this establishment another try!

I just want to continue to spread the joyous amazing news to all of the Lloyd District! NEW OWNERS! Yes, that unbelievably rude woman is out of there, and I’m really happy because I work nearby and it happens to be the closest Subway. Before the new management I only went in twice and the lady behind the counter was so rude to me. She wouldn’t even let me toast onions and green peppers in the oven on my sandwich. She talked down to everyone in line. She didn’t care about her customers at all, or her business, it was always dirty. Now it is very clean and well maintained. The man who served my sandwich was kind and courteous! Thank goodness for new owners!

New owner: the place is clean, the servers are kind and the food was tasty. I live down the street from this Subway and now I am now going to be a regular patron. Ding dong the wicked witch is gone. New owner is working hard to change the reputation, so please try this place again.

I went on the first day with new management, and everyone got free 6 inch subs! They were super fast with the line being so long, and my sandwich was great. I still want to go back on a normal night, but so far it is 10x better with new management.

Ugggh, REALLY rude manager. She told me, «Quit bossing me around, save that for home», when all I was doing was telling her what I wanted on my sandwhich.
The place was a disgusting mess. Ingredients everywhere and all of the supply tubs were empty. If my wife had not been in a diabetic need, I would have told the lady a good place to stuff that sandwich. I will never go in that shop again and I wish Subway would pull their franchise away from this sorry excuse for a sandwich shop.

The food is what it is; it’s Subway for crying out loud. But the owner is rude to employees and unfriendly to customers.

This Subway franchise is not up to national quality, and also seems to opt out of many of the national promotions and expanded menu items that might well have brought you to its doors to begin with. Customer appreciation monthly specials? Forget it. If ordering breakfast, be aware they don’t serve coffee. Our sandwich-​makers were very skimpy on all ingredient portions. One of the sandwich-​makers got confused about the existence of 6″ flatbread, and insisted that if we wanted flatbread, it had to be 12″. We kept pointing to the menu item with photo as exhibit A, and after much consternation, she finally relented and cut a 12″ in half as a grudging favor. Point being, customer service was a little lacking in the «can-​do» department when we went there. With fast food, you have a particular consistent product in mind, and this outlet does not deliver in that regard.

Rude lady there that I hear is the owner. And the sandwiches, even on a fast food scale, are gross. I mean GROSS.
I could not like this place less, I will never eat at Subway again. The meat tasted like someone dipped it in pickle juice, the produce looked old and the bread tasted old. I was there for lunch and this should not be the case.
Gross!

I wrote this a while back in regards to the manager, sure it’s still relevant.
When Subway is running a special PLEASE ACKNOWLEDGE THAT. You agreed to the $ 5 sub so when someone comes in to order the $ 5 sub and then finds out at the point of purchase that you are going to charge them for the original cost of the sub don’t be surprised that they aren’t pleased about it. And, when someone needs to use the restroom LET THEM instead of lying every single time and saying that someone locked the key in the bathroom. And, no offense to others, but your nappy ass hair needs to be covered with a HAIR NET. Oh, and those dainty little hands of yours? Yeah put gloves on those nasty things after you #2 in the bathroom that had the «key locked in by a customer».

the woman who served us was rude to the point of being insulting. i will never step foot in this place again as long as she has anything to do with the place.
never in all the years of my patronage to stores all over the country has someone behind the counter been as stingy with the toppings. ever! she had an incredibly nasty attitude for no reason! as soon as i walked in the door, she gave me a dirty look. now, i know i may not be a cute 4 year old with an ice cream cone and a kitten in each hand, but there was nothing about my appearance that warranted anything other than a pleasant smile… not a scowl
furthermore, she was out of many of the toppings, and then even lied about what kind of cheese was available, calling it «provolone» when i ordered and then forgetting herself and calling it «white cheese» when the next customer (my boyfriend) ordered. when we pressed her to tell us what KIND of white cheese it was, she relented and called it american… not provolone! that along with the skimpy portions and other toppings just outright missing must mean this restaurant is holding out on it’s paying customers and insulting their intelligence and seemingly uncaring about return business.
to top my visit off, when i asked to use the bathroom, she told me the only key was taken by another person that worked there… i couldn’t help but feel like this was a lie as well. i am thoroughly disgusted with this bitch, and cannot for the life of me understand how she continues to be affiliated with the subway name. shame!
i urge all of you out there was a similar experience to go to
and complain.
futhermore, check out the reviews that Unilocal has «filtered» for some reason:

This is fast food so don’t rate their food, that’s ridiculous. WHATEVER GAL was working today, June 1, 2011 at 4:10 — this woman was nice, personable and calm under pressure. She had 6 people on line and got everyone out with a smile. A teenager could never have done that job with ½ the finesse and great attitude that his hard working lady did. Give that multi-​tasking wonder woman a management position!

The few times I’ve be coerced into going into this place the owner has been mean to the employees as well as patrons. I can actually forgive bad customer service way more than power tripping on minimum wage workers.
I have no problem with subway. I just don’t like this one. THere are lots of great sub shops on broadway. Don’t patronize this one.

For a second I thought I was alone about this place. But then seeing all these reviews about that hateful bitch with the black hair I felt a sigh of relief. Do not ever eat there. The food isn’t awful, but never GOOD.
The owner couldn’t be more rude. I asked to get change once and she told me «We’re not a bank, but they’ll be open in the morning.» Are you fucking kidding me?
If you want a tasty sandwich with kind people, try Jimmy John’s or Taste Tickler.

I like subway as much as the next person and I think they are all the same as far as food goes. The reason for the 1 star review is the owner. This woman is a nightmare.
Any time I want subway I drive out of my way to go to a different one because I refuse to spend a dime in her establishment.
She is beyond rude to her emploees and customers and I’ve witnessed it several times so I know she wasnt just having one bad day.

I had stopped going to this location previously when I noticed that when the store owner is making sandwiches she doesn’t use gloves. This was a few months ago and I figured that she would have either been confronted enough to make a change or that an employee would make my sandwich (they always wash AND wear gloves). When I got there I stood in line behind two other people, she came from the backroom, lightly rinsed her hands with water, dried them and proceeded to take a young ladie’s order. I remained in line because I was hungry and I didn’t think asking someone to wear gloves at their job touching people’s food would be too much to ask. The young lady placed her order, and when the owner began making the sandwich without gloves asked if she would please use them. The lady became offended and told her that she had «washed her hands to Multnomah County requirements» adding «if you don’t like it you can just leave.» The person in front of me and the young lady turned and walked out of the restaurant, and I stated loudly that she didn’t use soap and that was just disgusting. She told me to get out of her store, and I obliged. I’m normally not the type of person who would take time out of my day to comment on something like this, and the Subway location I usually go to is great, but this is an ongoing issue with this particular person
I feel when a PAYING customer makes a reasonable request for gloves it should not be an issue to honor it.
***UPDATE: That was snippets of a message I sent to Subway on August 10^th. On August 11^th I began receiving blocked phone calls which I never answer. When I answered after the 6^th time, hold on to your hat, it was the most unpleasant, accusatory carbon based life form I have ever had the misfortune of speaking with — and I sell car insurance in 45 states! She had me convinced that the store owner is a man, and that the person behind the curtain, err, who made my sandwich, was just the general manager. It was upsetting, but at the end of the call she told me that she would look in on the situation but that this particular Subway was one of the best in Portland (LIES!)
After speaking with someone at my regular Subway I found out that she often pretends to be the general manager at this location, but she is indeed the owner. Equally hilarious is that she is so unpleasant that the food service people won’t even deliver to her store, she has to rent a u-​haul and pick it up!!! I’m calling Subway Corporate tomorrow and going to inform them of the shady practices at this location, if your experience here has left you as unhappy as it has me call them! 243−877−4281. Let’s make something happen!

I don’t even know where to begin. This Subway is a hot mess.
Let me start off by saying that I should never have gone in here when I saw the windows were all fogged up. This isn’t a Howard Johnson with an indoor swimming pool, so how can it be so warm in there that the windows are fogged up? Oh, I know, Satan is running the place.
The woman who I have now lovingly dubbed El Diablo, or ED for short, looks like a 1985 Texas beauty pageant winner with that hair of hers. I don’t know about her skills in the orgasm arena, but this woman definitely couldn’t fake a smile. She is a downright bitch. I think her and the Divo (male diva) at Big Town Hero on Sandy were evil twin sisters in a past life.
Stingy isn’t even the word for how ED was with the toppings. She was holding those beautiful, pre-​chopped veggies hostage. When my boyfriend asked her for a little more lettuce she gave him a look that could cut through carbon steel. What is another handful of lettuce, $.1?
Not only that, but when I asked her for the bathroom key, she told me I’d have to ask the person on the next shift. Let me get this straight: you’re the owner and you don’t have the key to your own restroom? Whatever. I don’t want to pee in to your toilet anyway. It’s probably the portal you use to go back to Hell each night.
Also, my boyfriend and I did notice the religious music another reviewer mentioned. I have no idea what kind of Tammy Faye Baker mumbo jumbo that was, and considering ED is on the opposing team from the big man in the sky, made very little sense to me. On a related note, the bread tasted like stale communion hosts.
Look, I still love Subway, and will go back to one that doesn’t suck big, hairy donkey balls. I would NEVER patronize this subway again because this homie don’t play that. If you value customer service or a decent sandwich, don’t go here.

Icky!
I’m not a hater. I like a fresh sandwhich now and again.
But the lady that owns this place was serving one day with an attitude and WITHOUT gloves. GROSS!