Neo Pinot Spa

I’ve been taking my wife here for about a year now. I get to use there awesome massage chair while she gets her nails done :) The owner Wendy always does such a great job at making us feel welcome and relaxed. I highly recommend this business!

My friend and I just had deluxe pedicures… we enjoyed the hot stone massage, foot bath, and hot towels… and especially the $ 5 glasses of wine! Very friendly and relaxing place. My feet look great!

We purchased the hot stone pedicure on Groupon and went in for the service two days ago. This was a wonderful pedicure experience. The staff are skilled and their customer service is excellent. The location is also very convenient to nearby shopping and dining. I will be coming back.

Loved Wendy and Daniel! Thanks for excellent spa treatments! The Pedis and mimosa with the hot stone massage is sooo good.

Amazing. Just an all around lovely experience. Customer service is above and beyond. Pedicure is beautiful. Massage was heavenly. Very clean. Very nice couple own this place. I’m going back here and never anywhere else, and next time I’m dragging my husband along :)

I bought the $ 60 Groupon for my girlfriend and me. We came in on a Saturday at 11:00. We were the only two customers in the salon. It is advertised as using «hot stones, and a foot massage, among other features of the «spa package.»
Instead, they put our feet in some lukewarm water, and proceeded to work on them for under 10 minutes. Then they just sat there in near silence (muttering in Vietnamese occasionally). They did not give foot massages, or anything else. They trimmed the nails for about 30 seconds, filed them for another 30 seconds, then sat and did nothing for the rest of the time. I not only could have done the same thing at home, but I could have done a better job.
This was a COMPLETE waste of time and money. Please, take your business elsewhere because these people are either complete amateurs, lazy, or they are swindlers and unethical business owners. What a disappointment — I should have called Groupon for a refund.

I was really impressed with the service and quality here. I came in for the pedicure at 9 months pregnant which included clay mask, callus removal, polish, herbal towel treatment, hot stone massage, etc.
The foot massage was amazing and the technician did a great job with the pedi.
Also, parking was convenient on the street (important for a waddling pregnant lady in flip flops). I will definitely be returning here!

I’m not sure what other people’s problems are, but our experience was great. Easily called and made appointments for me and my mom to get hot stone pedicures with a glass of wine. Honestly, having the add-​on of wine was part of why I thought this would be nice. Most places don’t have that option. Friendly greeting when we arrived. They got the foot spa going and of course asked about the temperature. Then they handed the controls for the very nice massage chairs and asked us which wine we’d prefer and promptly brought it out. After a good soak Daniel and Wendy went to work. They were friendly and professional. They scraped, mud masked, scrubbed, then did the hot towel treatment. After relaxing with that they did the hot stone massage with lotion and then oil. We were there for about an hour total, including a 20 minute massage. I was so pleased that I bought a special deal to return in the next year. Planning on maybe upgrading next time to get polish and manicures. My experience here, with customers, and reviews leads me to believe that some of these people are their own worst enemies. Not really buying what some of these people claim. Glad we went because our feet felt so good after!

Called and got appointment today — very prompt response. It said «closed» on Unilocal but it is indeed open on Monday’s. My feet was aching from long walk and getting calloused so I decided to try it out. I was worried about outfit as I had skinny jeans and boots, but I was even given a white skirt-​towel to wear so it was comfortable. It is nice option to have liquor while getting pampered, but I don’t drink alcohol so it was nice to just have glass of water.
Appointment lasted about 45 minutes, first 20 spent on applying sugar scrub and mint clay cream wrapped in warm towel, which gave my feet a tingling sensation for an hour. Even had my about-​to-​be-​hang-​nail taken out, which was difficult to reach on my own, or I always cut too deeply to get at it. Nail polish had no air bubble or missing parts. Remainder was hot stone massage and listening to classical music. Very relaxing indeed.

Amazing experience for a great price. My cousin and I stumbled in on Monday which is typically an appointment only day, however the woman who helped us was more than happy to take us as walk ins. We had two hot stone pedicures which were wonderful in a massage chair! She helped me remove my chipping gel finger nail polish free of charge. She even helped us put on our shoes and jackets on our way out.
I’ve never been so pampered by someone so sweet and sincere! I would absolutely being my regular business here.

My sister and I had groupons for deluxe pedicures, and we were so pleasantly surprised! We’ve been back several times and have no plans to go anywhere else. The service is incredible. Daniel and Wendy are wonderful people and provide an excellent experience. Everything south of my knees is well pampered and my toes looks their best all the time. Thanks, you two!

I received excellent service on a deluxe pedicure for a very affordable price. The nail technician is friendly and service oriented. Their massage chairs are awesome! Keep in mind that there may not be parking within the block and allot time for that :)
The pedicure was meticulous. Wendy made me a cup of coffee and was great conversation during the hour-​long treatment.
The only suggestion I have is for the salon to change their advertisement of performing reflexology massage. It may be misleading, as traditional reflexology massage can have some serious positive health benefits on the body, and takes a lot of training to become properly educated in. Some of the reviewers mentioned this concern as well and it would benefit the business to advertise exactly what they can offer, which is a stellar pedicure accompanied by some wonderful salt/​mask treatments and a relaxing foot rub!
I will definitely be returning :)

Not a fan of this establishment. I came in for a deluxe pedicure and left with a mediocre one. The polish was bubbled on a toe on each foot. There was no massage or lotion rubbed on my feet. The guy who do it was rude and Un conversational. I will not be back!

Yesterday was my second time at Neo Pinot and I enjoyed both visits. Wendy does an awesome job on my toes, the hot stones feel awesome and I love the hot towel wrap! Wendy did an awesome job of making me feel relaxed. I made appointments for me and my man next month… looking forward to it!

July 7 2014:
I still haven’t been able to even make an appointment, 2 weeks and counting… Online booking is non-​responsive nor do they follow their own policies of calling you if their is a scheduling a conflict with the date and/​or time selected and if you call and get a young man he is so FULL OF HIMSELF he is UNABLE to be professional. SERIOUSLY there are numerous nice, considerate, professionals out there to choose from WHY WOULD ANYONE GO TO A SALON WHERE PEOPLE ARE RUDE?
I will update this review if I ever get an appointment or a return phone call as to the quality of their service but at this point I am ready to get my refund AND RUN!
Wendy the owner called and apologized for the fellow & I made the appointment for Thursday July 24^th at 5:30 pm with her (not that evil tongued man).
Looking better :)
July 24^th 2014:
5:00 pm the shop is closed? Huh? Lunch/​coffee break (possible)…No note on the door just the shop hours «Open till 7:00 pm» so I waited outside till 5:15 and no one had returned to the shop so I called the owner Wendy on her cell phone & left a message asking where everyone was? I waited another fifteen minutes now it is 5:30 pm and rush-​hour traffic in Downtown Portland and I am fuming as I now get to sit in bumper to bumper traffic for an hour after being dissed by this establishment. Wendy finally calls me back to say my appointment was at 4:30 and I missed it. I inform her that was impossible since I work until 4:30 pm everyday & I had to drive crosstown & find parking which is why I gave myself an hour (i.e. 5:30). I also asked her why no one was at the shop on a busy Thursday evening since they don’t close till 7:00? She responded by not answering the question and stating that «since you missed your appointment we all left at 5:15 pm». Well I was sitting on the stoop in front of her shop with my daughter at 5:00 pm & left her the message at 5:15 pm so she BLATANTLY LIED to me and continued over and over during our conversation to not accept any responsibility for the business missing my appointment and then closing early (if the shop was even open at all that day as she doesn’t seem very motivated to work or keep customers-​so who really knows).
I HAVE NO COMMENT ON THEIR SERVICES OR ABILITIES AS A NAIL TECHNICIAN (S) BUT THE BUSINESS OWNER, WENDY, IS IRRESPONSIBLE AND VERY DISRESPECTFUL TO CUSTOMERS.
SERIOUSLY!!!There are literally hundreds of places to get a pedicure in and around Portland so save yourself the headache and go to a business who values customer service.
PS: Groupon is the best they refunded both pedicure purchases in less then 24 hours!

I arrived to find only one woman working this place that looked like a cross between a hair salon, a wine shop and a nail salon. It was the uncanny valley for sure. The woman didn’t even ask my name or give me her’s. She did do an OK pedicure except for the fact that she answered the phone and booked 4 other appointments while she was working on my feet. She never said excuse me, or I’m sorry. Then, half way through, without explanation, a man came in and started the massage portion of the service. This was $ 30 for a Groupon for a service that supposedly was $ 60 value but really was a $ 20 value. The work was very surface level and just OK, but the lack of customer service and feeling like I got ripped off left a really bad taste in my mouth.

WORST DEAL EVER!!! Thought I was getting a great deal on groupon for a hot stone pedicure… Little did I know this place was disgusting, awful service, the guy painted my toe nails within 5 minutes, didn’t clean cut them at all. He left half way through to move his car. I AM NEVER GOING BACK! Couldn’t get out of there fast enough. Also the water was cold to start and then he poured water from a tea pot in with my feet in it. And he left salt scrub on my legs.

I came here for a foot massage through LivingSocial. I don’t need a pedicure, I just want someone to rub my feet after I’ve been working out a ton.
I was pleasantly surprised that I could get a nice foot soak, foot rub, scrub, and have steamy hot towels wrapped around my legs while I read my book in peace. They gave me a blanket to cozy up under, as well as a little mimosa.
The customer service was pretty great. There was a small hairstyling station, and then the rest were more nail-​centric.
A nice small business to support. It’s your neighborhood nail salon.

I understand this place recently underwent new ownership. I never tried it beforehand but for what it is now it’s a decent place to get your nails done. It’s a welcoming and relaxing salon too which is a huge plus. They have a wine menu and provide excellent massages. The service is great and very personable. Although I ended up here my first time using a gruopon, their regular prices are super reasonable and I noticed even cheaper than most for shellac.

My friend and I just had great deluxe pedicures with hot stone massages. Pure bliss.
Be sure to buy a glass of wine or bubbly to sip on from the wine list. The co owners, Wendy and Daniel, are warm, friendly and attentive.
And for a few extra $, you can upgrade to a polish that drys almost immediately.
They also do mani’s, foot baths w foot massage and have a hair stylist available Thur, Fri, Sat.
The location is just south of W. Burnside on SW King.