Fred Meyer

I dropped in on this location because I happened to be in the area and wow, talk about being arranged differently. A lot of the way this location is setup just seems way odd and illogical. I was walking back and forth because the signage was not great as well. I just needed two things — running around a store for 40 minutes for that is a bit ridiculous… but there were no staff to ask for help either. The final person who checked me out was friendly and I did have two different women say good bye and good night who were right by the door which led me to really wonder what the purpose of throngs of people standing by the exit was — I could have used their help while I was in the store. One of them did not seem to be working on anything and although her wearing piles of head bands and a princess crown was funny… as a customer in a hurry I was a touch annoyed.

This particular Freddie’s location seems much larger than most. My in-​laws live nearby, so I know they shop here often.
I’ve been here a couple of times myself. The first time I stopped here was because I needed gift bags for Christmas presents. It was the day after Christmas and my husband had the day off, so we went to the outlet mall to shop, and needed to wrap everything once we got there. Of course, being the day after Christmas, the store was super busy. But I found what I needed, which was on clearance (yay for sales) and a store employee directed me to exactly what I was looking for. It was a very quick and easy trip.
The second trip I was making dinner at my in-​laws house for everyone, so I needed to buy food. I wasn’t dragging a bunch of groceries two hours, so I needed to stop somewhere close. Looking for groceries here was a bit time consuming because it’s not laid out the same way as the store I usually go to. But I found everything I needed without a problem, it just took a little longer than normal. The cashier was really cool, like starting a conversation as she was ringing up my items, and it was fun. Like seeing an old friend you haven’t seen in years and stopping for a quick chat.
I will definitely stop by this store again because one of the things that stands out to me is their employees.

Very clean and spacious but a bit empty. Its right across of Winco and for some reason Winco Parking lot looks so busy while Fred Meyer Parking lot looks empty. Its not easy to find help here at this Fred Meyer. As well if you are looking for hard alcohol there is none here. I also think the Fred Meyer is a bit smaller than the other Fred Meyer.

Poor customer service in nutrition department!

Experiences at the gateway Fred Meyer pharmacy have been, to put it kindly, absolutely terrible. Defects ran the gamut of incorrectly billing insurance (multiple incidents, while blaming insurance for pharmacy staff errors), failing to track, acknowledge, or adequately process prior-​authorization expirations (again blaming someone else for their errors, while introducing multi-​week delays in paperwork processing), and billing insurance for VERY time-​sensitive prescriptions (just hours before closing) but which the pharmacy didn’t have in stock (preventing it from being filled elsewhere).
My most recent phone call took almost 10 minutes. With a bulk of the time consumed by pharmacy staff being unable to find my information in their systems. This was despite staff correctly hearing, understanding, and reading back my last name and birthdate… this went on 4 – 5 times, as staff tried again and again to find me within their systems. Only when staff said «well, I guess our manager will know who you are». Only after I pointed out that I’d been regularly filling monthly prescriptions for years, were staff finally able to find me. This alone has be seriously questioning the quality, consistency, and availability of basic customer information. I thought they were supposed to have systems which caught dangerous drug interactions… and now I’m left wondering how effective that «system» could really be.
My 2^nd most recent prescription refill required a full two weeks from initial request to medication pickup availability: three (3) days were needed for Dr/​Insurance paperwork shuffles, with the remaining time sucked up by Fred Meyer Pharmacy errors and omissions. During the delays, many conversations were necessary between insurance, Drs Office, pharmacy staff and myself. The overall experience was a massive waste of time, and I found it quite disappointing; the necessity of correcting Fred Meyer pharmacy staff on so many basic facets of a prescription refill process.
…and the final straw was tonight: I’m trying to fill a prescription that I’ve taken for years, to treat a congenital condition, for which there is no know cure… only treatment. They’re refusing the dosage as prescribed by my doctor, which has been unchanged for years. This harassment is inexcusable.

Bought a $ 40 pair of rain boots the end of September. There is already a hole in them. Wish I remembered to save the stupid receipt, cuz it is now the rainy season. And I’ve had these stupid cheap things for only a month and a half and I ALREADY have to go buy another pair. Either make them cheaper, because they tear and rip and break easily, or find something less cheap to sell to us, seeing as how it rains almost 9 month out of the year here!!! I don’t need to shop there. Was just convenient. But there are plenty of other stores. And I will be shopping at those from now on.

The older man working the self check out station last night was really rude to my friend and myself after we asked a question about a coupon. When I suggested to him that «you» (fred meyers) should check the stand to make sure the coupons arent in the wrong spot so others wouldn’t be confused in the future, he responded «this is a big store and I can’t go look at everything people complain about», not in a nice thank you for your concern but in a way that I felt talked down to. If you work in public with people, you should never make a paying coustomer feel like crap. Even if you didn’t look into it, all you have to say is «thank you, I will have someone check on that».

Okay, it isn’t *awful*.
But it’s got the most overwrought Krogered-​up security (you know what I mean, these people ain’t from the West Coast) and the employees are wildly hit-​or-​miss and some of ‘em are kinda, uh, well, difficult people. I get that retail bites, and I get that working in the most crime-​ridden Freddy’s out there really bites.
But, man, I just wanted to know where the bagels are. And, uh, you engaged me, dude. So, really, not sure what the heck is going on there, but you rock on with your deeply unhappy self, I guess?
Also, someone was badgering an employee about why there was no hard A. Well, dawg, you’re in Oregon. But when the employee gamely told him where the beer and wine were, they got into a shouting match.
And then plainclothes, oblivious to this, tries to tail me out of the store. Sorry, Mr. From-​Away, I pay for my stuff.
If you can get it at Winco, get it at Winco. If you can’t, ponder another Freddy’s. This one, well, if you’re ethnically mysterious or funny-​lookin’ like me, you may want to go elsewhere. Actually, even if you’re neither of these things, you may want to go elsewhere.
(Dear Kroger mothership personnel: Can we please have Freddy’s be Freddy’s again? We were doing a great job out here with our silly Northwestern values and basic manners and stuff, and y’all from Cincinasty seem to be bent on trying to make Freddy’s be as craptacular as, well, Kroger. You’ve got a local office. Give it some ability to make independent decisions again, because this store used to be okay, and now you’ve got this pattern of bonehead bias and crap service that drives people away.)

Today I went to the store to get my bus pass and was insulted by the jerk at the door he said can I help you and I said no and please leave me alone jerk I hope he gets fired

The beauty of Fred Meyer is that so much can be bought there. That remains true and then some of their location next to Gateway Transit Center. They have food, clothes, electronics, jewelry and even kayaks. It is huge, perhaps it is a department store as much as it is a supermarket.
Their aisles are stunningly large. The same could be said of their deals. I got a Spam Single pack for only $ 1. After quickly scanning the barcode, I was right out the door. I saw so much stuff that would be on my radar for potentially buying.
Fred Meyer on NE 102^nd Avenue is a world of fun.

99% of the time when I leave this store I am frustrated or irritated or angry or questioning what the heck just happened. The only reason I shop here is out of convenience because it’s so close to our house and it’s the only option besides Winco within such close distance. Believe me, when I can shop farther out I do.
The clientele at this store is one thing and obviously out of their control… and honestly I don’t even mind that part of the shopping experience… at times it’s quite entertaining.
The main issue in this store is the customer service and employees. It is RARE that I get a cashier that is either fast or friendly… even more rare to get both qualities in one cashier. Usually the check out is the majority of my time spent in the store. There are a few employees that are friendly and knowledgeable but there are quite a few who are irritated if you ask any sort of question or answer with things like «sorry, I don’t know». There have been a few occasions where I was shopping in the deli and I watched the employees not change gloves after touching different food items (um…food allergies… liability…). No offense to any of the employees — they just could use some better training (in my opinion).
Be prepared to leave frustrated most of the time if you decide to shop here. It’s convenient in that it’s a one stop shop but its certainly not enjoyable by any means.

Transgender people, specifically trans women should be cautious about this store. There are a lot of employees, ESPECIALLY the women who work at customer service who are very transmisogynist and also racist.
One of the woman who was working at customer service was talking about how she one time called security on a trans woman (and of course called her something very rude like tranny/​crossdresser/​ladyboy/​etc) just because she was going to use the woman’s restroom. Very disgusted that someone would deny a human being just to use the restroom. These women have it hard enough and people like this customer service employee are only making it worse!

I got my beef jerky and apples here the other day. It’s easy to find items and the staff is friendly. I noticed addition of new inventory. The soup is pretty good too. Been coming to this store since 2001 and it’s a great place to shop for just about anything.

The cashiers here are really slow and unhelpful. They also like to chit chat about inappropriate things with each other while checking you out. They also miss your coupons. At least it’s not like the «Safeway of disappointment» down the street on glisan.
Avoid that place like the plague.

Wow. The store is gigantic. I don’t even know what to call it. It’s not a Walmart, not a Cosco, not a Home Depot, not a target, not a Safeway, it’s all of them combined! When you walk in it’s like what the heck is this you think it’s pretty big and then you keep going, keep going, and keep going… It’s never ending. You literally could get lost inside. The pricing is pretty good, it’s kind it’s on the cheaper and just like Cosco and Walmart, but they do have namebrand items. I’m not so sure about the service I didn’t interact with very many workers. But from what I gathered they all seem pretty nice.
The groceries, weren’t that amazing. I did not really like the selection for the hot foods, it just didn’t look like the best quality. But that’s my own opinion. It was pretty cheap though. One thing that really irked me the wrong way was that the sandwiches were already slathered with butter… I’ll leave it at that.

typically fred meyer as most. nothing special or anything that jumped out at me, i’ll offer the standard 2 – 3 stars. clean, big, relatively uneventful visit both times. i asked for help from an employee and they pointed me to the right spot right away. i would say this was a 4 star experience (better than the typical, help me, but not really helpful experience).
thank you.

This Freddy’s employees are not trained on the vendors within their store. We went there looking to use our 20% extra bottle drop money and they had no clue of what it was, or how to use it… which reminds me of why I shop at places like New Season’s when all the employees know the services/​products they provide. The cashier was rude and smart-​mouthed, the manager on duty was nice but the communication sucks

Are you like me? Do you pride yourself on being an entirely self-​sufficient shopper who never asks questions? Or do you maybe assume that you won’t get useful answers, so you don’t even try?
Well, last night, I did something I’ve never done before. I asked an employee (who I think is named Ashlie; I hope she forgives me if I got it wrong!) a question about produce. I felt silly when I did so, but there were just so many (new-​to-​me) apple varieties that I wanted to find out which varieties were particularly yummy.
And it was a good thing I asked that question, because Ashlie was awesome. She really took the time to really explain the different varieties to me. She taught me how to tell when a new batch will be coming in, or when a batch was about to disappear. She taught me about cool things that would be coming in soon, and when and how to watch for them.
It was, in short, a really edifying and educational experience, made all the more pleasant by the fact that she was just so passionate about what she does for a living. Thank you, Ashlie.

Worst Freddy’s in the area, by far! My husband and I drive to the Glisan Fred Meyer to avoid this one…
The staff are rude, lazy, unprofessional and a waste of a good paycheck. There are always multiple people employees standing around goofing off. They are poorly dressed and on multiple occasions employees have expressed their personal negative feelings about their place of employment to either my husband or myself.
The bathrooms are dirtier than a truckstop, I’ve literally seen poo smeared on the walls.
The shelves are always under stocked as well.
Drive to another store!

This used to be my Fred Meyer, back in the day when I first moved to Portland, didnt know any better and lived in this area of town. The whole concept of a market that carried this much different crap was new to me back then, but I’m old hat now and have a few Freddie’s under my belt by now.
But they completely remodeled this store sometime in the last 3 years while I was away. It’s big, and bright, and has a fancier feel than the Interstate or St Johns freddies — more like New Seasons or something. I like it. It seems a bit fresher and attractive but prices are the same as the other freddies. So, in all good conscience, no Freds deserves much more than a 3 stars (unless they’re giving out b**wjobs therein), but I do like this one better than most.
It was a weekday evening — maybe 7:30 and the place was not at all crowded. Folks were helpful and efficient — a nice woman with an english accent packed all my groceries in one bag for me. The parking lot here is huge but still sucks. I didnt go the upstairs becuase no matter how nice, I don’t overpay to buy my electronics/​clothes or anything else here other than groceries.