Kohl’s

This store is very close to my house so you can say that I’ve dropped in more than once over the past decade. With that in mind, it would be very optimistic for me to say that this store has aged better than Mark Hamill.
I used to really like Kohl’s. Their discounts seemed to painlessly assemble so that you were always pleasantly surprised at checkout. Discounts just showed up like blackberry roots.
Today’ experience is slightly different. I mean, you do still get a surprise at checkout. But instead of berries, you just get the pricks.
What was $ 7.99 per the signage on the rack *poof!* turns into 11.99 at the register. What was $ 21.99 on the rack *poof!* turns into $ 28.99 at the register. It is almost like magic. Not so much «rainbow-​y unicorn-​y magic», though. More like an Avada Kedavra for your wallet.
The displays this time were horrible. What a mess. Packages had been sitting there opened for who knows how long, with contents strewn about. And every size mixed in with every other size, and all of the different styles mixed together, just to make it more fun. What a waste of time to go through each item one by one, moving the mess to look under it– all just to see if they even had what I needed. I found Hoffa and Sasquatch before finding what I needed.
But when I found it– hey! It was buy one, get one half price!
Oh, until I got to the register and «Avada Kedavra!» *poof!*
Now it is full price– plus that full price is a dollar higher than what was stated on the rack.
So based on the rack pricing, I expected my purchases to be one amount. But the amount that came up on the register was 141.6% higher than I expected.
Now I don’t want to sound like a slacker, but there are a few times in life when you should not give 141.6%. Giving blood is one of those times. And I really think that this would be another.
And yes– of course, the lady at the counter told me she could send someone to check on the price. But you see, I already spent 141.6% of the time I had allotted for my trip to this store on digging through their package mess.
My understanding is that Kohls *just* spent 18 months trying to re-​invent themselves and that their turnaround plan only produced marginal results. They keep talking about their store brand, Sonoma. Seriously? Who cares? They are way out of touch with their customers.
Look at the trend of Kohl’s complaints in any consumer discussion board. Complaint after complaint says nothing about their store brand. It is always about the various ways that a customer was gouged at payment. And the next biggest complaint is always about the shopper experiences: How were they treated? Were their intended purchases accessible and presentable?
But nothing puts you more out of touch with your customers than closing shop completely, I suppose. Kohl’s announced today that it is closing 18 under-​performing stores. Kind of stretching the definition of «reinvention» if you ask me. Personally, when I look on my receipt, I don’t look for «fewer stores» and «Sonoma».

I’m an avid shopper of Kohl’s because of their promotions, discounts & coupons & plus it’s nearby but today would be the last day I’ll shop in this store! So I went shopping today for new pants. It took me awhile to find the right fit for me. The lady whom assist me seem to have a bigger position than the other cashiers. I nicely approach her to assist me with my items. I told her that I really want to at least reach the $ 50 minimum so that I can get a $ 10 Kohl’s cash.
Fortunately, I was able to get a $ 10 Kohl’s cash. I came back again to the counter since I figured out that they charged me with the original price of one of the pants instead of the discounted price. The cashier whom I asked to help me didn’t look like willing to assist me. She was frowning. We went to the area where that pants was displayed to double check. She then called for assistance. Same lady who rang my items came & look very unhappy seeing me again. She then ask me to go check again the same area where the pants were & took the displayed discounted price in a harsh manner. I can tell that she was upset. While walking towards the counter I told her that if ever the total price won’t reach $ 50 I’ll go add another item. SHE DIDN’T SEEM TO BE INTERESTED AND WASN’T LISTENING! She was frowning while assisting me in the counter. Right away I gave her back the $ 10 Kohl’s cash then suddenly told me «You cannot use your $ 10 Kohl’s cash anymore». She definitely look happy while saying it to my face. Then she gave me my post sale adjustment receipt. I asked how much more do I need in order to reach the total price of $ 50 or more. She told me the amount then said «Use the calculator!» with a very rude tone then left. I thank her while she walked away with her colleague like nothing happened. She didn’t even bothered to say you’re welcome or whatsoever. And I felt like I was left hanging.
I stayed for a minute & checked the item in front of me but actually a lot of things were going on in my mind. Deep inside I was completely shocked! I wasn’t able to process it right away. I walked out from the store unsatisfied and disrespected. I do speak English fluently but how come that lady didn’t understand my needs at all. And that wasn’t the first time I was treated rudely by an employee in this store. I’m not an outspoken person at all. I couldn’t let this go this time. I must not. My husband even told me I should have asked for the manager. I wish I did! But I didn’t have that strength.
I kept thinking why I was treated that way. Is it because of how I dressed up? Or because I’m not American? or I looked dumb to her? I totally felt she was looking down on me. So I’m going to pay off my Kohl’s charge ASAP then close my account. I will not let my family shop there anymore too. I’ll never come back again. PLEASE BE PROFESSIONAL! YOU’LL LOSE CUSTOMERS IF YOU GUYS DON’T KNOW HOW TO RESPECT PEOPLE.

Went shopping at Kohl’s on a few days ago. The customer service was great very helpful from the stock clerk to the sales clerk friendly and pleasant. Had my Converse All-​Stars Shoreline in stock and in my size and even at a great price.

I like Kohl’s for the most part, but I knocked down this store a star due to a recent experience of having the Kohl’s card offered to me — not during checkout, as I would expect, but by an associate circulating around the store. I know it’s her job, and she was perfectly pleasant about it, but that’s just too much for my liking.

Woohoo! As good as it gets! just like the 5 star rating says. What more do you people want? If they start selling food, this will be on par with some of the more snobb foreign type places like Target and Dutch Brothers coffee. Let me let you in on a little secret, if you head into the employee break area they have a large thermos of coffee, not to mention it’s like a coffee mate fanatics (guilty) dream come true. I recommend mixing the irish cream and the pecan sundae together.

My Mom always comes from LA with loads of Kohl’s coupons and one day deals and we must go shopping. pronto. It happens in reverse when I’m in LA.
So we soldier on, and I’ve got soul but I’m not a soldier (late night Killers listening). This last time was with Danni D, without the benefit of Mama McG and all her coupons and extra discounts for having a Kohl’s card. And no. I didn’t want a Kohl’s card no matter how much it would save me on poorly constructed clothes in the future. I wanted Alaska miles and I made it pretty clear this was the only option, yet the full press continued.
We only went because Danni needed a bathmat and I needed odds and ends like tights, belts and leggings. OK, Ms. Vera W. you sucked me in with a cream pleated dress that allure assured me was all the rage, but I’m sure it will fall apart within a season or end up in the «ok, it was cheap but what was I thinking?» pile.
Kohl’s is great if you are on their mailing/​coupon list plus have their credit card. You can definitely save on small kitchen appliances. But I have enough small kitchen appliances. And I do not want/​need Food Network branded ANYTHING.
And. I’m sorry, but Lauren Conrad, J Lo and I aren’t seeing eye to eye on fashion these days. I know that Target was emulating Kohl’s bringing on Vera Wang as their «wow» designer. Except that VW’s Kohl’s line looks recycled, year after year and frankly, is made of junk. Same low quality shirts, rayon crap and just, yuck. Take a cue from Target: Jason Wu, Thakoon, Missoni, Sigerson + Morisson. I can’t walk more than a block without a a compliment on my Thakoon dress, because it looks well made and has style, not this drivel Vera keeps pushing out.
As for the rest of the designer clothes-​they are just flat out ugly. Even back in the day I did not envision myself wearing something Daisy Fuentes «designed,» the same goes for their super down market Ralph Lauren Chaps brand or Candies, of all brands from my childhood. Their in house labels are pretty much junk,
So Kohl’s, I guess if my KitchenAid or Cuisinart ever craps out
I’ll call mom for some coupons, but other than that, it’s either you or Target for tights… and summer is fast approaching.

What can I say? It’s a clothing store. Nothing too fancy about it.
The one thing that really irks me is that they got rid of their Abby Dawn clothing, which is the only reason why I shop there anymore. Other than that, their «sales» that they have are mediocre at best. The employees are a little snooty also. I asked one of them for directions to a nearest Wells Fargo bank and one of them had a bit of an attitude towards me.
Not very impressed overall. The only reason I go there now is for my boyfriend’s clothes. :/

I like Kohls… Its moderately priced when you get stuff on sale and they have an excellent customer service policy — but I don’t like all their locations.
Gateway is especially good at the customer service –I have returned items with or without a receipt — never get a complaint or an issue. I have used expired KOHLS CASH and even just spent Kohls Cash –always get smiling service, helpful assistance. It can be difficult to find an associate –but the associate is always pleasant and cheerful –and I would rather not have the sales person stalk me through the store anyway. My husband is slender and TALL –and I buy his pants (Croft and Barrow –the store brand) off the shelf –no catalog order. And he LOVES THEM –better than the Dockers he used to wear. I have a tall pre-​teen –and the Gloria Vanderbuilt jeans from the misses department fit great, wash well and are affordable.
Can they be «trendy» –yes — but dont shop that department. Check around and look at the other items. I can always find nice seasonal merchandise, lingerie and «gifty» kinds of things.
Always best to shop on a sale –and their store card is worth the trouble…

Three things:
1^st — if you read my other reviews, you’ll find I’m not generous in my ratings nor forgiving of employee sins
2^nd — I’ll go ahead and label myself for you as a snob, though that is not technically correct, but it is the simple word most would rush to pigeonhole with. I do not shop at most stores most people love — I loathe Costco, target, Macy’s, wal-​anything and shopping malls. I’m a member of more than one country club, my suits are made to order and I mostly shop at small local shops and Mario’s downtown.
3^rd — I’m not going to apologize for it. I worked hard for my money and I appreciate the things it does for me and if you’re too insecure to deal with it, then Skippy, that’s your problem. Now, while I will spend a lot of money on something, I still have more taste than money and because I worked hard for it, I’m not going to waste my money on a label or a name or because someone says it’s cool.
Having said that, I’ve only been to this Kohl’s once and I think the 1 other review is terribly unfair and out of order entirely. I would probably never buy clothes at Kohl’s, and you’d have to put a bullet in my brain to get me into a target for anything, but when it comes to kitchen basics, bed and bath basics, house wares — this place is worth going into.
I hate Macy’s for one main reason — horrible customer service. While I may have ‘lower standards’ for service at Kohl’s, truthfully I find I like shopping better without the hovering sales person kissing my backside. Kohl’s return policy (which I did use at Gateway on a defective product) is outstanding and the customer service we received at that store while doing a return was, bar none, better than I have EVER received at Macy’s on a purchase. (I’ve never tried to return anything at a Macy’s but I cannot imagine the service is better when I’m taking, rather than giving, money)
I do shop about once a month at the Kohl’s near my office in Beaverton. It lacks the throngs of slack-​jawed dirty shoppers and their sprog at the near by Target — I credit that to the no craptacular food court or food products at Kohl’s, and possibly the lack of tacky neon orange and floods of Television adverts pointed squarely at the lowest common denominator who are easily distracted by a shiny objects or the occasional stick.
As for the other review — hurrah — yes indeed, I believe Target is famed for its feng shui and many of the words you used do sound very close to the correct word you were stabbity stabbity trying to employ. The avid peppering of potty mouth assures me, target is the place for you. Sad that is what passes as cool, but then so does ignorance in the broader swath of the population. Please, continue to enjoy target; you’re right, clearly it is where you belong.

So I walk into the Kohl’s at Gateway and immediately veer into the junior section. Those insidious interior planners, the feng-​shui-​be-​damned types, placed the tweenybopper clothes right next to the doors. Very clever.
I don’t expect to find anything I really like. This whole trend of cheap, plastic baubles attached to every surface of the garment does not move me, like if I want to tell people «I just got a Bedazzler for my birthday,» I’ll write it on my shirt, you know? Plus, the return of the peasant hippie — the pippie? — gives me unwelcome flashbacks to my freshman year of high school. But in a couple days, I’ll be in a drastically different climate and Kohl’s might have some decent sales on shorts and swimwear. They are one step up from Ross, after all.
And then I see a poster. It’s Hayden Panettiere. Her grin is a vague sneer. Her eyes are blank. She’s got a bowl of cherries that she may or may not be munching down. And it hits me. I’m too old to shop at the junior section in Kohl’s. Son of a bitch. When did that happen? How have I not noticed? Oh right, because of my JOB and my COMPLEX ADULT CONCERNS and shit. Son. Of. A. I duck my head and racewalk right from the doors that distributed me to this mundane reminder of mortality.
And head straight to Target to buy myself a way cheaper and more flattering sundress and a tacit «In YOUR face Hayden at Kohl’s.»