Frame Central

Frame Central is fabulous. The employees are really helpful. I had an old picture to frame and they offered ideas and color schemes for the matting plus the frame and helped me stay within my budget. They were timely and I appreciated the call when my order was ready for pickup.

They are always super helpful and have way more artistic talent then I do when it comes to picking out mats and frames. My walls look much better thanks to Frame Central. I just wish it wasn’t so crazy expensive to have things framed.

Went in with a groupon for $ 100 thinking I could get three pieces framed for around $ 400. Not the case each piece was $ 200. Luckily they have a discount program which saved me about $ 100. This place is very expensive but the service was decent and the finished product was nice. I think local companies might have more inexpensive options but def go in for a quote at least.

I had 4 pieces of art framed and had wondered what the quality of work would be at Frame Central. I was impressed with the results. They rejected one of the framing results themselves and re-​did the framing on their own and upgraded the glass to museum glass of their own accord due to the slight delay on the piece. They offered the coupon discount even though we didn’t have our coupon with us and overall the pricing for the 4 frames was pretty good and most importantly they did a quality job. I would feel confident using them again.

Great work on a huge art /​museum frame for a painting. And amazing customer service. They even delivered the final artwork at my place.

The glass in a rather large, fragile frame was broken in my move. Denis helped me decide on using an acrylic ‘glass’ so I could keep my original frame. Lighter than glass and looks amazing. Can’t tell the difference once the frame was up. Customer service is all you could hope for. Frame Central is my ‘go to ’ place for framing my art. Wouldn’t hesitate to give it 5 stars.

I need some rather large posters framed. The staff were lovely in helping me price out custom vs ready made frames. Custom was out of my price range but they were just as gracious with the ready made frames. The help I received picking out the mat color was fantastic. This was my second visit and will be back.

This place is awesome! I am an artist and I have been framing all my sold prints and paintings at Frame Central on NW Davis. They are incredibly helpful and so friendly. I would recommend this place to anyone looking for nice, modern frames for a killer price, and great costumer service.

Had a really great experience here. My husband (then finance) and I had gifts for our bridal parties framed here. Nice guy with a beard and glasses walked us through the whole thing. He explained to me why the prints would look better with different color mats and showed us different options. The prints looked better than i thought they could. Great experience and super appreciated the design help. We will be back!

The man working Saturday was so rude — didn’t even look up when I walked in. Acted put out to show frames, handled my artwork carelessly and when I told him I didn’t see any frames that I thought would work he just walked away and went back to his computer.
Worst customer service EVER!

Lately I have had a few pieces re-​framed at Frame Central and not only are they FAST but they are nice, helpful and offer good solutions for framing. Cat (or Kat?) helped me last time I was in and she was extra great!

I came here because I had a Living Social deal, and a print I had been meaning to frame. The sales associate was very helpful and friendly, and helped me select the best frame for it. Yes, it’s a little pricey. However, you get what you pay for.

I’ve had adequate framing here in the past. By adequate I mean quality that aligns with their prices. They’ve got very cheap prices and usually run promotions so it’s a really affordable framing option. However, you’re not going to want to get your favorite most expensive art framed here. You’ll be disappointed.
However, after today’s experience, I’ve had enough of this place and I’m going to go elsewhere even if it costs more money. I’ll explain.
1. Customer Service. This can be improved upon greatly. While they have never been outright rude or offensive to me, they certainly aren’t cheerful. Again, it’s merely adequate.
2. Quality. Well, it sucks. I’ve had 5 pieces custom framed. Usually I notice that the corners are not aligned (corners are cut at a 45 degree angle to fit together but here they’re slightly off such that if you rub your fingers over it, it’s not smooth). Today, my metal frame was so mis-​aligned that the silver part under the black paint shone through, making it metallic and shiny. On a black frame, you’ll notice it right away. I asked the saleslady to fix it and she proceeded to screw it more tightly together. But here’s here I almost lost it. She said if that wouldn’t work, she’d cover it up with a black marker. Excuse me? I’m not paying hundreds of dollars for a custom frame only to have you cover up your mistakes with a marker.
3. Consistency. The piece I went to pick up today was supposedly the exact same custom package of something I ordered several months ago. However, something didn’t look right and when I explained what I was seeing, the lady said that sometimes they place spacers on their sides as opposed to upright. This resulted in something quite different from what I ordered previously. This kind of thing should be consistent especially when they found previous my order in their computer and I told them to do the same thing.
Needless to say, I’m extremely disappointed. I’ve lived with their mistakes in the past because I didn’t want to bother going back with my framed stuff to have it fixed. This time, having spent way too much money for mediocrity (actually, worse), I decided to speak up about what was wrong.
They get two stars only because of how less expensive they are compared to other framing stores. Otherwise I’d give them only one. But I’m taking my business elsewhere, probably to Art Media. They have done a fabulous job in the past, although they are pricier.

While I don’t really have anything to compare the prices to, I love the tiered pricing structure: DIY (you buy the supplies, and do all the work in your home workshop), cut-​and-​carry (you choose the stuff, they cut it for you, you assemble it at home), assemble-​it-​yourself (you assemble the parts using their facilities and equipment), and full-​service (you choose the mats and frames, with their expert guidance and assistance, and they do the rest).
Great selection of supplies, creative and colorful frames, and extremely helpful, knowledgeable, friendly, and artistically educated staff. An enjoyable experience.

Man, I have so much trouble shelling out hundreds for a good framing job. But, I love my prints and cheaping out wouldn’t do them justice.
Each time I’ve visiting Frame Central I’ve been helped quickly and properly. They know their framing, in my opinion. They are also patient enough to work with you, while you decide how to perfectly frame your art.
They also have a selection of pre-​made frames that are decently priced, if you are lucky enough to have a standard sized print. There are a few prints to buy as well (some really cool old-​time photos that I eye every time I visit).