The Joint ...the Chiropractic Place

I have been to lots of chiros over the years and I can honestly say that Dr. Douglas and Dr Boyce are some of the best! The front office staff is always friendly and helpful too!

What a great model that provides the most important service spinal manipulation. Been involved with Chiropractic services for forty years and the most professional no fluff practice that I have been involved with. They even have parking spaces for us that are suffering severe back pain. Convenient affordable professional care.

Worst experience ever in a «professional» medical faculty. The chiropractor on duty was the worst I’ve experienced and I’ve seen chiropractors for years (for health, not for pain management, which he said was their speciality). Aside from that, the facility was decorated very nice and modern, not to mention, the receptionist was really nice.

I’m an ICU nurse and have been working in an inpatient hospital for 6 years. Lifting patients for 6 years (on a bariatric floor for 3) definitely took a toll on my lower back. I tried my own conservative therapy for over a month (stretching, core, and NSAIDs), but the pain is persistent. I decided to check out The Joint looking for some help.
Haley is the receptionist, and she greets you with a genuine smile. She was helpful, and the paperwork was pretty painless to fill out. Dr. Douglas was a sweetheart and definitely very professional. He was quite frank with me and the type of work that he does, which I appreciated. Nothing’s worse than having different expectations of care when it comes to your health.
Chiropractic therapy is new to me. It was scary being physically manipulated like that with such quick jerking motions. I was honestly skeptical at the end because I was only in there for maybe 20 minutes. As I was walking to my car, I noticed I was walking straighter and my back tension was gone. I know this was temporary, but color-​me-​impressed nonetheless. He sent me out with a couple of ice packs and was instructed to ice 15 minutes on and off.
I figured this place was worth a shot. Then, Dr. Douglas himself called me a day later to follow up to see how I was doing! At this point, I’m sold. I’m very impressed with the customer service. Very, very well done.
Walk-​ins are accepted, insurance is not. At $ 29 a visit, I will be a regular customer hoping to get my back into shape again.

I live in California but come out to Frisco about once every 3 months. I make it a point to go to The Joint in Plano every time I am here. The chiropractors do a great job and I was happy to meet one that suggested an option other than what my pain management doc said I had to do back home in CA in order to get rid of my pain… he wanted to burn my nerve endings in my lower back. The Joint chiro said that is permanent and gave me his expert advise after a couple tests, even though it didn’t benefit him. I felt he had the best interest of me with a genuine concern. I will continue to come here every time I am in town!

I am terribly disappointed in the service at The Joint Frisco location. I signed up last month for the 6 month package for $ 49/​month that includes 4 monthly sessions. In the first month alone, twice there was no chiropractor present because he was out for lunch or running an errand; once the whole place was shut down due to an emergency.
I called to cancel my 6 month service with my argument that the service is lacking. I was told by Dr. Douglas I was screwed because I signed the 6 month contract. Once I explained to him my experience, his response was that there are other Joint facilities I can go to. Excuse me? I bought into the contract because the Frisco location was convenient to where I lived. If Dr. Douglas and staff want to take lunches and run around making errands, that’s fine, have someone else backing him up or close the shop during lunch hours. Simply set the expectations straight with new customers like myself before they make a long-​term commitment.

When a local chiropractor asked for $ 6500 up front and promised to have me pain-​free in 8 weeks with a bulging disc… I thought twice about the high cost and left.
I found The Joint and after 2 adjustments by Dr. Douglas, my pain is better. It is not 100% yet but it is encouraging to already see some improvement. And the cost was unbelievable. I have been telling everyone about them and the concept. I was really at the end of my rope and not wanting to live in pain anymore. After being told that I needed $ 6500 to get my quality of life back, my heart sank. But I was told about The Joint by a friend and was a little leery at first due to the low cost however, I now know that they run a legit chiropractic business and feel confident that I will continue to see improvements over the coming weeks. I signed up for the Wellness Plan that includes 4 adjustments per month. Any additional adjustments that I need are only $ 12. A friend pays $ 60 per adjustment at his chiropractor and he is now considering coming to The Joint.
I recommend!

I drive twice as far just to come to this particular Joint location. Dr Douglas is excellent! I’ve experienced significant improvement, no more neck and back pain. I also like the convenience of walk-​in service. — As a consultant I travel a lot and really value the flexibility. Now I can come in anytime and on Saturdays. (Which all around feels like an awesome treat! Even more than going to get a massage if you can imagine that! :)

Quick and deceptively cheap. It’s probably my fault for not knowing what to expect.
I think i was naïve to think it was $ 19. After your first visit they proscribe that you come 6 times a month. I feel a bit scammed by it. I was initially ok with it but after an hour later after my spine correction i still feel sore and achy.
Then again It could just be my fault on my end for not seeing a chiropractor more often; because i’m still having issues; just now i’m able to move my head though and that’s been improved.
So we’ll still see i’ve bought the $ 59 plan for 4 more visits. It was really quick as well. The actual work took maybe 10 – 15 minutes. Also, they don’t offer xray or fancy machines. Just an empty room.
My other issue was the privacy thing. There’s a bunch of people in the waiting room that can hear your conversation with the Doctor. Not that i have anything to hide; i don’t mind sharing; but i could see how if there is sensitive family history that you wouldn’t want to share with everyone.
The front desk lady is nice and helpful just not very patient. I needed to pay with my FSA /​PCA card and she just swiped twice and asked for a different card. I told her that was my only form of payment; e.g. I’m not paying for this i’d rather have my FSA /​PCA account pay for this. No insurance is needed either. They just take the Visa /​Mastercard Health insurance plan.
Overall, i’m not sure yet. I’m not entirely sold. I think i might just cancel my plan after a month. We’ll see. Will update.

So far, so great! I had an unbelievable crick in my neck and I couldn’t lift my arm more than halfway. I feel like I’ve had a boulder lifted off me. Now for maintenance!

The quality of chiropractors varies way too much. Dr. Boyce is excellent and very personable, but the other female doc does very little.

Love this place. Amazing concept. No appointment necessary, so you can run by on your lunch break, after work or Saturday afternoon. The chiropractors are great and you leave feeling like a million bucks. And at less than the cost of one specialist co-​pay, you can’t beat the monthly rate.

Great accommodations as the staff asks the important questions and provides exercises to ensure a speedy recovery. The receptionist remembers you and is willing to help.