Giant Eagle

Holy canoli. This is the strangest giant eagle I’ve ever seen. The layout is totally weird. Aisles are like diagonal and there’s a freezer section right as you walk in? Check out is hidden around the corner from the entrance. Only thing worse is the parking lot which is an accident waiting to happen.

Store is too small and always crowded. Managers and workers are rude and condescending. Actually just had an awful experience with a manager named Chris. His attitude toward me made me feel putoff. It made me want to leave the store after. I have witnessed him being rude and condescending to other customers too. I just don’t feel as though this store has hired workers with good customer service skills, especially this manager Chris.

Dirty and small. Not laid out well. Expired items on the shelves. Rude cashiers. Self check out usually broken. Horrible experience more than once. I don’t shop here unless I have to.

I think all Giant Eagles should send their managers down south to a Publix Supermarket for some training. I’m tired of bagging my own groceries as employees look on standing around only to come by the register once I’m all done. I am literally at this store 6 days a week. Some employees are ok but a few are just miserable? I don’t know. Usually out of or don’t have something I am looking for at least a couple times a week (tomatillo’s, a ripe tomato, a ripe avacado etc.). The store entrance is just a mess with people trying to get out and in the same door. As soon as you walk in you’re in produce and always someone stocking and blocking your way through. Food quality is usually good and it’s my closest store so that’s why I go here. I think it’s better than shop and save but I really miss Publix

Hmm. Not so great.
Mostly, this place is just too small and WAY to crowded. Not by shoppers, but by stuff — shelves, carts, case-​stacks, etc. If you imagine taking a 50,000 square foot store and shoving it into a 30,000 square foot space, you’ve got this place.
Even when there are not that many other shoppers, it’s hard to navigate. If a produce worker is stocking produce, the whole pace is blocked. I’ve never seen a grocery store layout like this.
The meat selection was really small. No skirt steak, for example.
it’s just too much of a hassle to try to scrape up and down these tiny aisles, bumping into other shoppers and being bumped into. I’ll go eslewhere.
(But the employees who work here are really nice.)

A very oddly laid out supermarket. the Deli isle is not very wide, the the walls are closing in on you, and they put the DIY olive cart in front to make it more cluttered. Just a poorly laid out store which is showing it’s age.

A few days ago, I brought home a wonderful, whimsical buttercream chocolate chip cookie sandwich doodad with a turtle motif. The cookie was thoroughly chewy, and the filling was guilt-​inducing. My notions about supermarket bakeries have been challenged.

You don’t appreciate Giant Eagle until you shop at a store like Bottom Dollar. They don’t give rain checks on advertised items that are out of stock. And they don’t give you the item free when the cashier rings up the wrong price. They won’t match sale prices at Giant Eagle even though their ads says that they’ll beat other stores’ prices by a penny. They don’t even give you bags. The quality of the food at Giant Eagle is far better than other stores. Also, Bottom Dollar only has a parttime manager, who isn’t even there if you shop in the morning. Most importantly, you are treated as a respected customer at Giant Eagle and are treated like trash by Bottom Dollar. By the way, I have no connection to Giant Eagle except as a customer.

This is gonna be OUR Giant Eagle. The people are nice. Enough said. Great market.
LOL at the people hunting down a garlic press for us, the power going out, and the lady who liked Darren’s Dethlehem shirt which is actually mine. :)

Small store but the customer service is fantastic. I deal with the manager and the ladies in customer service area on a weekly basis and all have gone out of there way to help me out.