Animal Dental Clinic

My dog needs to have part of her jaw removed and I was referred to Dr. Capron. For the record, Dr. Capron was the BEST! He wasn’t even going to get any money from me (he was referring me to other people he felt were better equipped for the procedure due to the specific nature of her tumor) and yet he still spent a total of almost 45 minutes on the phone with me between two phone conversations! Wow, talk about making you feel like he actually cares about your pet and not just your money!!! He was AWESOME!!!
The times I left messages, my calls were returned very quickly. The staff member I spoke to before Dr. Capron was very friendly, knowledgeable, and helpful. Compared to some of the other local surgeons I am attempting to speak to who are treating me like a credit card without a brain, Dr. Capron was just outstanding. I am sorry that I can’t give him my money for this procedure!

I went in to get exam for 4 month old puppy w overbite. The vet sold me that he needed to perform baby lower eye teeth exatraction that day. $ 1500.00 they wanted. Also w his horror stories that it might cost up to $ 5,000.00. Went to another vet that does dental vet work, same opinion same price. Luckily found another vet same expertise. Located on e. Anderson lane austin tx. His answer was WAIT until his permanent teeth were in. That he had NEVER has extracted before permanent teeth come in. This office gave me attitude when I didn’t show up for appt for work to b done. My response is not going to put my puppy through this and give u money because u say so. AWFUL. They wanted to put a puppy through this surgery to buy a boat.

DON’T PAY ATTENTION TO THE NEGATIVE REVIEWS ON HERE. Dr. Capron and his team are fantastic. My Italian Greyhound has had teeth and gum issues most of his life and just recently I took him to my regular vet for teeth cleaning. My vet wound up pulling 7 of his teeth and told me he didn’t feel comfortable pulling more that needed to be pulled because of how fragile the jaw is and didn’t want to risk it, (which is great on his part) so he referred me to Dr. Capron.
I took my dog to Dr. Capron a few weeks later where he did a visual exam and went into extreme detail about the periodontal disease and gingivitis my dog had and went over the procedure with me. He said he would be taking x-​rays before and after the procedure to verify nothing was missed. Very nice guy, spent way longer with us discussing things than he had to and didn’t feel rushed one bit.
I left my dog with him after the consultation, around 10:00am and was told they would give me a call when he was finished, sometime in the afternoon. He gave me a call a few hours later when he got around to my dog and said that after looking at the x-​rays, every tooth needed to be removed (which was the 20+ teeth he had remaining after previous tooth pullings) because of the decay they had. I was a little shocked, but you never really know whats going on under the gums until x-​rays are taken. So I said that’s fine and to go ahead and do it.
Anyway, It was after 6:00pm that I started getting a little worried that I hadn’t heard from them, so I tried calling a few times and couldn’t get a hold of anyone, (this is the only issue I had with this place is it’s a little difficult to get ahold of someone on the phone). He wound up calling around 7:00pm or so and said my dog was all finished up and ready to go. I guess I’m just used to a regular vet office closing around 5:00pm or so, but Dr. Capron stays there way past closing time.
We went to pick up my dog and Dr. Capron sat down to show us a picture on his tablet of every tooth he pulled and the reason it was pulled. Like i said, extremely detailed guy which is awesome.
This was around 3 weeks ago and my dog has never been better! It took my dog around 3 days for the swelling to go down and for him to get back to moving around the house, but since then he has been great. He is a happier/​healthier dog and not scratching at his mouth anymore like he was when he had a mouth full of bad teeth. Like I said, the only negative I had from this experience is it being a little difficult to get a hold of their office, but don’t worry, I’m sure they are just in the back during surgery and will call you back as soon as they are finished. Oh, and the cost of the procedure was pretty high, but what do you expect having a professional remove 20+ teeth and the time and care they put into doing that?
If I ever have another dog with teeth problems, I’ll definately be going back to Dr. Capron, very professional and knows what he’s doing! (Sorry for the long review and I don’t write many reviews on Unilocal,but felt I had a great experience here!)

My vet referred my chihuahua to dr Capron for a dental cleaning and some recurring mouth Oder. Dr Capron is very thorough, he spent a lot of time with me explaining everything before the procedure started and after it was all done. I can’t give him more stars for the following reasons: His receptionist/​assistant gave me a price quote of 700‑1300, but my bill came to 2600. Double what she quoted me right before they started the procedure/​after the initial exam and consultation. She should have been more realistic when giving me that quote. Also I did not receive a follow up call the next day to check on my baby girl. My chihuahua has had many surgical procedures in the 13 years I’ve had her and every time the veterinarian called me the next day to check on her. I am very disappointed that they didn’t care about how she’s doing, especial after giving them a whole months pay check. I am in the dental field myself and felt that Dr Capron was extremely aggressive with with his treatment plan, he pulled 12 of her teeth and placed fake bone in her mouth. She’s 13 yrs old so I’m not convinced she needed the fake, very expensive, bone. His receptionist can be rude over the phone if she actually answers it. I’ve gotten the voice mail most of the time. Overall Dr Capron was looking out for the overall health of my doggie and I would return to him in the future.

My dog just had his second surgery in two years with Dr. Capron for a fractured tooth and abscess. I can’t give him a more positive review! My dog is an older dog with a sensitive heart, and Dr. Capron made the surgeries safe and comfortable for him. He also took plenty of time pre and post surgery with nervous me to explain both pre-​op and post-​op procedures for my dog. Both Dr. Capron and Letty clearly LOVE animals, and are both very compassionate and patient with their owners. Since I was waiting there during the two hour surgery, Letty gave me regular updates during the surgery so I wouldn’t worry. I’m so grateful for that. I wouldn’t trust anyone else with my dog’s dental surgeries but them.
For those of you complaining about the phones, they do not answer the phones when they are in a procedure with an animal, but they always return calls promptly when they are out of surgery. They did have phone service issues when they moved to a new building last year, but those issues have since been fixed and should not at all reflect badly on their 5 star service.

Dr. Capron saved my cat’s life! Zee had been dropping weight since September. Three different general practitioners prior to Dr. Capron did not diagnose and treat correctly. If I had not found Dr. Capron, my cat would be dead. Zee was barely eating due to a retained root tip – he was literally starving to death. I was blown away by Dr. Capron’s expertise in the field of veterinary dentistry, and the time he took to explain everything before and after the surgery. Zee’s surgery was on ¹⁄₂₇ in the am, and by nighttime, he was eating. In the many doctor visits that span the years of raising five children and having many pets, I have never had a doctor so thoroughly explain the issue.Dr. Capron already answered any question I could have thought to ask! I also appreciated Dr. Capron educating me in such detail. When I left Zee with him and Letty, I had no doubt he was in excellent care. Letty’s estimate was accurate, and there was no deviance from what I was told to expect regarding that, or any other part of Zee’s experience. Dr. Capron and Letty are professional, exceptional, and I look forward to recommending Animal Dental Clinic. Let me take this opportunity to share the importance of good dental health, and the overall debilitating consequences just one tooth can cause.

Wow, I just read all the reviews here and it seems like the Animal Dental Clinic and Dr. Capron and Letty that took care of my cat (and my previous cat years ago) is not the same place as the bad reviews here are describing.
Dr. Capron did multiple dentals with extractions on my previous cat who had FORLs (resorptive lesions, which causes teeth to have to be extracted — no known cause and no other treatment except to remove the teeth). Dr. Capron did probably 5 dental surgeries on Tux over as many years, and he was always wonderful — professional, caring and very competent. Because Tux had other health issues, I didn’t want my regular vet doing any extractions (and because with Tux’s first extraction, which my regular vet did and which was a big canine tooth, my vet did not use a bone replacement material such as Consil and as a result Tux had jaw bone loss which Dr. Capron’s predecessor showed me on x-​rays).
The previous dental vet specialist sold his practice to Dr. Capron years ago when the first guy went off to Texas A&M Vet School to open a vet dentistry program for the vet students, so Tux’s last few dentals were with Dr. Capron.
Tux died several years ago and I adopted an older rescue cat, Cassie, from the Austin Humane Society where I volunteer. My regular vet said her teeth needed cleaning pretty badly, so I scheduled an appt. with Dr. Capron for a consult. Cassie is tiny — only 6.5 pounds, and because she is also a 12 year old senior cat, I was concerned about anesthesia and any possible extractions. Dr. Capron spent a lot of time looking at Cassie’s mouth and patiently answering my many questions. He and Lettie even offered to schedule Cassie on a Friday and to not see any other animals that day so that they could spend all the time they needed on Cassie’s cleaning, which I really appreciated.
On the day of the procedure, everything went smoothly (they had just moved a couple of weeks prior into their new location in Pflugerville). Thankfully, Cassie did not need any teeth extracted. Dr. Capron even let me go into the surgery room immediately after the procedure while Cassie was still under anesthesia so that I could start administering flower essences and homeopathic arnica to Cassie to help clear the anesthesia and for any pain she might be having.
It’s true that Dr. Capron is more expensive than having a regular vet perform a dental procedure in most cases, but if you can afford it and especially if you have a pet with medical issues or a complicated dental like removal of a canine, then I really recommend Dr. Capron. And Lettie, his assistant, was always very kind and helpful in all my dealings with her.
I will definitely take Cassie to Dr. Capron if she ever needs another dental procedure. And if you take your cat or dog to your regular vet for any tooth extractions, make sure he or she uses Consil or another bone replacement material so your pet doesn’t lose jaw bone like Tux did! The previous dental vet (I think his name was Dr. Dodds) told me he was going to use Tux’s x-​rays showing his jaw bone loss to his dental vet students at Texas A&M to show why using a bone replacement material is crucial.

They did have issues

Dr. Capron & Letty were so helpful with my dog, Xander. His teeth were dead and he had to have teeth pulled. We are very happy with their services!
Typically offices like this cannot give prices out until they examine the pet to know exactly what they will need done. The $ 97 fee is very reasonable and typical — especially because this is a specialized practice, not a regular vet. Also, they gave me a price range of what to expect once we got there. If you have had any issues like this with a pet you should expect it to be pricey at any office, but I found their prices reasonable.
Also, my Mom took him to there while I was in Houston and they made sure to accommodate that. Letty spoke to me about the prices and procedure and Dr. Capron also spoke to me about care for Xander as well as my Mom. They even offered to let my other dogs come into the office instead of waiting outside with my Dad.
The reason there is trouble getting an answer on the phone is bc they are in surgery or with another customer. Once we left a message, they got back to us in a quick and reasonable manner.
All in all we are very happy with the personal care they offered for Xander … even though he was whining (but still a sweet boy) before and after surgery.
Thank you guys for caring for Xander and helping us prevent future issues that could have escalated because of his dead teeth… your office provided superb care!
NOTE — they are now in Pflugerville.

Previously had excellent work done here. No complaints at all, if anything a good 4+ experiance. Tried to get some follow up work done for the past 2 months I have called several times a week, left multiple voicemail messages and been completely unable to speak with anyone there. Email links on website are broken on mobile. They have made it extremely difficult to give them my busisiness.
Best guess is they are closed or out of business since the move.

Well I didn’t quite become a customer or ever enter the facility. I canceled at the last minute for taking my dog into have dental work done. Just had a bad feeling. Why? 1). I could never reach anyone in the office to schedule an appointment or for a second call to find out more details about pricing. They claimed their telephone systems weren’t working since their move. Well that’s mission critical for running a business. 2). Pricing is high — just for the 30 min consult — just to look in my dogs mouth for a diagnosis — $ 97 just for a diagnosis 3). They won’t even give me an idea of how much anything will cost (It even says that on their website — don’t ask!) Pretty much bring in a blank check and have no idea if it will be 500 or 5,000. I read some of the other reviews on this site and their bad experiences confirms my bad feeling I had just scheduling an appointment with them.

Taking my cat was a waste of time. My cat was hissing but not biting and he didn’t want to bother drawing blood to make sure he was healthy to go through the procedure. He wanted to gas him first then started to explain to me that the only pet that has passed away on him was a cat he tried to gas. Then he went into detail on what happened when the cat died. He is very unprofessional and incompetent. Don’t bother taking your pet here.

They are so nice, very professional, and worth every penny. I will always take my dogs here when they need dental work. Marvin has his mandiblectomy here and they were never anything but wonderful throughout the whole process. Jeremy was so nice and answered all my questions every time I called to check on him during the surgery. Julie was my go to lady after the surgery (even though they were closed for the holiday weekend). She called me right back when I was concerned about his status after we got home and it was like 8pm. They called to check on him several times and then the follow up was easy to make and quick to go to. Everything looks good, he’s healing well, and I’m a happy doggy mommy.