Paul Mitchell The School

Having been to a few beauty schools this beauty school is actually pretty great. Walked in and checked in, then waited for my student. Within 10 minutes she came to me, Jenna was my students name. She shook my hand and walked me to her station. I had made my appointment for a haircut. I told Jenna what I wanted, she showed me exactly how much 1 inch was and made sure that’s what I wanted. At the very end she did a cute style to my hair and wrote down all the products she used. Really recommend this beauty school way better than any one I’ve been to, and great price!

Friendly staff, but their online scheduling system isn’t working. Showed up for my 8:30 pm appointment to find out that they didn’t receive my reservation and don’t take appointments after 8:00 pm. Didn’t offer to squeeze me in that day, but told me they had time the next day. I live half an hour away, so I won’t be going back. Be careful if you schedule on Unilocal or on their website! They recommend calling to ensure that you get an appointment!

I really did not want to write this review but my hair is still bothering me very much since I got it cut last Friday.
I went there last Friday to get my hair trimmed. Showed the Phase 2 student the style I wanted, a bob with side swept bangs, and the teacher came over and told him something about graduation in the picture. I did not know what that was and thinking I was in good hand, boy, I was wrong!
First off, he allowed this other 2 weeks old student with long manicure to wash my hair, then he started cutting my hair. He didn’t want to blow dry my hair so he left it to this student to blow dry my hair because he doesn’t like blow drying hair. She definitely do not have any idea what she was doing! The style supposed to curl in but instead, my hair is curling in and out and everywhere! The worst thing is that she tangled my hair from top all the way down because she has no idea how to use the round brush!!! I was in pain cause she kept snagging it! Worst of all, the hair was so badly blowed out that you cannot tell if the cut was good. My appointment was at 3 and by the time the blow drying was done, it was 4:30 and they were closing. So the teacher came by and said everything was good, and seriously, it does not look anything close to what was in the picture!!! I was so mad and I did not want to bother with it anymore since it might get worse if they try to fix it!
I went home, rewashed my hair since it was really ugly with my hair curling in and out and by the time my hair was dry, I found split ends and broken middle strands since she was snagging it. The worst thing is, the cut was not even! There are strands of longer hair in the back and everywhere when it was supposed to be a straight cut. He also cut it where it was shorter in the back and longer in the front but that was not what the picture was! The teacher told him he needs to practice graduation and I guess that was his practice! I was completely speechless. My husband had to help me to cut out those pieces that were too long.
All in all, if you want a surprise or bad haircut, go there.

NEVER GO HERE!!! I made an appointment, got there on time, was sitting in the chair waiting for the stylist to mix my color when an instructor came over to tell me that they were refusing me service because I had my child with me!!! My child is 7 years old not an infant! I’m pissed! They could have told me that when I walked in, made the appointment or put it on their website!!!

I have a really unpredictable schedule, so this place has the best hours for me in the form of last minute appointments and cancellations. The services are always good, not as good as my excellent hair girl, but my schedule doesn’t work with theirs right now. School services here are as good as a good salon, I’d say 90% of what my favorite salon. The students, instructors, and staff are really friendly and give quality services at a low cost.

Well I finally got an appointment after calling a million times and getting no response. The woman gave me highlights instead of the ombré I asked for. I told her I wanted light ash brown hair and she literally gave me grey hair with green highlights… How does that even happen? I was charged the full price (even though it wasn’t what I asked for at all) but thankfully got to come back the next day and have someone better fix it. They wouldn’t give me ombré though and said it would be an additional charge, even though that’s what I’d originally asked for… After sitting for a total of 8 hours in that salon, I’m not sure if I’ll be spending any more time there.

My appointment for a cut & color was scheduled for around 1 PM and I was greatest on the dot by my level 2 student, who’s name I believe was Grace though I sadly lost my checklist paper which had her name!
I brought in three pictures of the same haircut from different angles on my phone. I’d REALLY recommend bringing in some photos for any haircut, especially if you’re nervous about them being students.
I started off with fine, straight, medium length brown hair and ended up with a dark plum color, mostly buzzed head with a longer fringe on the top (that’s the best I can describe it!) It’s exactly what I wanted, I love it!
Both the student and the instructor were amazing. They were both very friendly and made sure that I got the cut I wanted.
If time is an issue for you, you may want to make an appointment on a day where you have a clear schedule. As I said, my appointment (cut & color, keep in mind that color does take around 30+ minutes to sit in your hair!) started around 1 and I got out of there around 5 PM. Personally, I’m a very patient person and I don’t mind waiting longer, especially since the service is fantastic!
I’d highly recommend getting your next cut here! Great prices, friendly and talented staff, and phenom all service!

I was treated to a cut here by a friend about a month ago. I was sceptical too be cut by students but so glad I went. Fear not: the ones allowed to cut are not brand new students, there are always several instructors roaming the floor, & worst case if you don’t love what was done they fix it for free as long add you return within a week of service. Every cut comes with a shampoo & min. 5 minute scalp massage. I also learned a lot about my hair as well as styling suggestions. The pricing is beyond reasonable for the level of attention each customer receives. In fact I’ll never go anywhere else again.

Love this place. So affordable, and every cosmetologist student I’ve had is very talented. You can ask for a Phase 1 student (cheaper), or a Phase 2 student (a bit more money, but they are more experienced). I have never had a bad experience here and this school is run very well. This Paul Mitchell space is clean, modern, and fun.
I feel just as pampered here as I have at high end salons.
On average for a Phase 2 student, all over color is $ 30. A haircut is around $ 15. All services include a luxurious shampoo and blow dry.
I would definitely recommend this salon school to anyone.

The services here are wonderful. Most people, like me, go in for color or highlights and a trim. This place rivals a regular salon. I go every 5 – 6 weeks to get my color touched up. I’ve even had an hombre color done a couple times. Both times turned out great. The Paul Mitchell hair color they use is less harsh and therefore not as bad for your hair as some other products out there. And you simply CANNOT beat the price. I have very long hair — probably 5 inches below the middle of my back and it is also very thick. In the past, most places would charge me at least double their normal rate to get my hair colored because of the additional product and time it takes. However, I can come here and get the hair color and cut for around $ 45. The one piece of advice I would offer is, if you are nervous about getting a student who is too new, then ask to book your appointment with a Phase 2 student. They are required to have completed so many hours of training AND they have to be chosen based on merit to be in the Phase 2 program. Now keep in mind if they are a Phase 2 student, they are likely close to graduating which means you won’t be able to keep one stylist long term. What I have done in the past if I find a stylist I like is this: Go to them until they graduate, but ask them to refer me to someone else within the school before they leave. I’ve gotten a couple of great stylists this way.

I agree with some of the other reviewers that there’s been a decline in quality in the last six-​eight months. I don’t know what’s changed behind the scenes, but no one seems too friendly or happy any more, the cuts are more rushed, and the last few times they’ve just been awful. Crooked, uneven layers. After my last cut, I grew it out a couple extra weeks & took myself to a boutique salon, explaining to the stylist that I’d been going to a salon school. He asked me if I knew that the left side was an inch and a half shorter than the right in the back. Well, it’s a good thing I can’t see the back of my head, because I would have been mortified.
Saving a little money is all well & good, but I think I’ve reached the point in my life where I want a good reliable stylist in a reliable salon. Probably won’t return here.

I can’t believe how bad coming here as been. I decided after my last review to give them another chance; I didn’t want to pass judgement based on a single bad experience. Unfortunately, that was a horrendous mistake.
I went in with a picture and knowing exactly what I want. I came out… with hair cut two inches to short and bangs that were not only too short, but crooked as well. I didn’t say anything regarding the bangs because there wasn’t enough length on them for me to trust my girl to fix them correctly (she cut them when wet). It’s sad how disappointing this last experience has been, I’ve been using the Paul Mitchell Schools for years for my hair cuts, but now it really isn’t worth it anymore.
I understand I need to give leeway since they are students, but over the last several months, something about the students and the quality of work has changed. I remember when they were so detail oriented and worried about their finished work. I used to go in knowing that it would take 2 hours or so each time… now it’s like 45 minutes.
Not worth it anymore.

I have been coming here since the school opened. Overall, I have had a consistent experience. The Paul Mitchell color is always amazing, and looks true to life. I have friends who actually believe I do not have gray hair. The cuts are sometimes fab, sometimes ok, occassionally bad. They are students, so it happens. The salon is always upbeat and pretty clean. They need to tighten things up as I noticed it does not seem as cool as it was when I first started there, i.e. the scalp massages are not happening anymore, and the hair wash room always used to be dark. It seems like students are always short on shampoo and hair supplies as well. So I am not sure about the success of this location. But I will keep going because I can get a good color and cut for less than fifty bucks. Warning if you do have long hair they will charge eight dollars a bowl extra for color, so you have to watch to make sure not to glop it on or you will get a big bill.

I recently went here for a trim. I had gone to the Paul Mitchell school in Saint Louis a number of times with wonderful results. This time at the OP location, was the same! Wonderful!
The facility is very clean and modern. I made an appointment the same week and got in for the weekend. I was surprised, because it seems like that is their busiest time. My hairstylist was very attentive and went over details with me prior to starting the cut and throughout it. I explained that I was growing out my hair, but wanted a trim. I explained how I wanted my layers retouched, too. She was very attentive to all the details!
I was very pleased and plan on going again! You can’t beat the price for a haircut, wash, and style! Just make sure that you have time to spend if you make an appointment! They take their time, which is a good thing, but plan on being there for a while.

This was one of the best hair experiences I have had in a very long time!!! I found this sweet gal named ‘Kayla M’ who did a fabulous job deep conditioning my hair with a Keratin treatment and trimmed the ends of my hair! That day I had my hair deep conditioned, blown out straight, flat ironed and the ends trimmed for $ 37.00!!! I couldn’t be more happy with the way it looks and feels! In fact, I am planning to try to go back every week! Everyone that works there or attends their school is upbeat and professional. Totally recommend!!!

I have been going here for several years. I agree with Rose L. when she said «You get what you pay for» but if you know how to ask the right questions, you will get even more than you paid for. Just a little background: I have naturally curly fine hair that I straighten most of the time. I am pretty picky about getting a good cut and don’t you dare cut my bangs too short.
First tip: always ask for a more «experienced» student. I had one young lady who was at the start of her classes and didn’t know how to cut bangs and her hands were shaking the whole time. YIKES! When you get your stylist, ask how long they have been there.
Second tip: be patient. They are learning and if you are nervous, they are nervous. Be conversational and kind.
Third tip: relax and enjoy the scalp massage when they wash your hair. It’s worth every penny… especially if you get someone that enjoys doing it.
All in all… I have only had one semi-​bad experience in over 3 years of going to the Paul Mitchell School. I have had GREAT haircuts from «professional» stylists and have paid a lot of money. I have had equal, yes, equal cuts from these students. Just ALWAYS get an experienced student and ask for it when you make your reservation. If you like they stylist, make your next appointment before you leave or remember their name.

You get what you pay for. Keep this in mind.
The facility is tres chic, I guess. What I absolutely despise is the fact that people apparently feel quite at home here in this expanse of hair education, so they bring all of their small children to run, play, and scream, unsupervised, while they get their bargain color, cut, and wax. This has been the scene the past two times I took my daughter. Come on Desk Lady, can’t you say something to the parents? For this alone, I will not return. Thankfully, my daughter can drive herself these days.
On the happy-​face side, the stylists/​students are professional, the instructors hover and check, and the prices are right. My daughter has had waxes, cuts, and a color or two with no regrets. Of course, she didn’t have to stand in the waiting area while rugrats crawled and played on the customer seating.
Daughter will return; I will not.

I came here in need of a hair trim for little dough — -I left loving the place!!!
VERY professional students and staff (compared to other schools in the area). The place is HUGE (there is even a separate room for head massages, yes please!) My trim turned into a cut and I’ve been back twice in 1 month for «extra» services, i.e. a deep conditioner and a bang trim :)
I really like this place – very top of the line young professionals who really seem to know what they are doing and do it well! The cost is great, who can beat 10 bucks? great place. very impressed.