The Pet Works

I’m going to start this by saying I hate the area that this store is in I think it’s congested and I hate driving to this area. However that being said the store itself is absolutely lovely and worth the drive, the place was clean with as good a selection of accessories as any chain except the stark difference of the animals they sell in store being healthy and happy. Their selection is smaller than you would find in chains but they are quality and healthy and not kept in cramped conditions. I was particularly impressed with the reptile section all of them healthy with the right living requirements! The staff was knowledgable (which I always find hard to find in pet stores) and friendly! I’ll be driving back for my dog food and reptile supplies as a lot of it tends to be cheaper or the same price as the pet chains

I was overjoyed to see clean and well kept fish tanks. Every tank looked «happy», if you know what I mean. We will be coming back for sure. Very exciting selection of fish, and found out they work with local breeders.

Best prices in the area and they have a great reward program. I recommend this place to everyone I know that has pets. Friendly staff and they have awesome pet tags that you can order. We ordered one for our puppy and got it in just a few days.

I’m a little disappointed that we never knew about this place until last month. Have I been living under a rock? It’s right down town for god’s sake. Once a month we bathe our dogs and it’s quite an ordeal. While most pets hate baths my Beagle hates them so much! Dispute nine years of bathes he still throws a huge fit every single time to this day. We were using another self wash location but on this day they closed to early, and I’m glad it happened because now we have found are favorite new place. They cost much less and have a nicer self wash facility. There’s also more than two stalls so there was plenty of room for us and other guests to use it at the same time. The products they supplied were much better too. The guy who clipped my dogs nails was super friendly and did a great job. They also carry high quality items and have a great atmosphere!

The only pet store I «trust» in Oly – I’m sure the huge chains have the basics, but this place is like it was curated by real pet lovers. They care and it shows. The selection of cat-​related items is INSANE, so I’m sure they took constructive criticism to heart. They have the biggest selection of natural, filler-​free and wholesome cat food I’ve seen anywhere, and a great little «bar» of dog treats. They have a good range of small critters, locally raised birds and even a moody little corn snake for adoption. The service is always attentive, even if there are other customers in the store. Once I went in when they were offering holiday photoshoots for pet owners (adorable or what?) and even amidst swarm of happy pugs in Santa outfits, they made sure I could find what I needed
The aquarium area is like a little bonus boutique. I didn’t catch the sales associate’s name the last time I was in but WOW, she is so friendly and knowledgeable. Expert level. She really cares about the health and happiness of the fish, which you don’t always find in hardened, retail-​jaded pet store employees. I wouldn’t buy a fish anywhere else, to be honest.

I will be writing this review based solely on the aquarium and fish departments. I am quickly becoming a big fan of Pet Works Olympia. They don’t just «Do fish!» as one reviewer noted. They actually have an expert on hand during the week. Its nice to get advice on which fish like to be around other fish and which ones don’t. Also the selection of plants and driftwood is very nice and I really like the all natural vibe they are encouraging with their displays. I wish I would have come here before I started my tank. They have many fish that are low priced. They also said they would take any extra fish I have and thats pretty cool. Some of the corporate stores wont do that, also try and get some help in one of those stores, you feel like the people went to a one day workshop on fish and are just regurgitating info they learned. Not at Pet works! Thanks guys, its been great coming in.

They are very very nice, but I am a cat owner, and as a cat owner, I was not impressed with their selection. They have about 10 times as much dog stuff, but very little cat stuff. They have aquariums with fish, and terrariums with reptiles, self serve dog washing, and miles of dog stuff. They are also expensive, but then, they are downtown. For me, not so good, but for others they may be great.

Great atmosphere and great people, very welcoming. They have alot of dogfood ranging from Blue buffalo/​Wilderness to Fromm and Taste of the Wild

Nice to see a new pet store that also does fish! Stock is still pretty limited as they’re very new, but the space they’ve chosen for a fish room has HUGE potential. Pricing on aquarium equipment and my dog food were both good, less than the box stores and the same as where I’ve been getting it. Staff seemed nice and they had what I was looking for in stock. Definitely going back.