West Coast K9

This is a family owned business. Jacob and Ashley go above and beyond to provide quality care to each and every one of our Fur Babies that enter into their facility. Every time I bring my little ladies into the groom shop or use the self-​washing tubs, we leave happy, all three dogs! All of the mess and yuck wet fur stays and a lovable snuggle buddy comes home! The doggy day care is staffed full time by trained professionals that put safety above all else. They will wear your dog out!!! If you’re at work or just got to run errands or go to the Dr. Daycare is so much more affordable than a new couch or replacing the carpet!!! I would refer this shop to anyone. Give them a try, you’ll be glad you came!

Our 8 year old dog Kermit has been going here, or to the place owned by the same owners on the west side, since he was a puppy. He loves it and looks forward to going to «doggie daycare». This morning he saw Ashley, the owner, for the first time in a long time. He was so happy to see her, he was beside himself with joy. He could hardly wait for her to hug him, which she did. The staff loves the dogs and it shows.

Wow. This place is so unprofessional. I am standing outside waiting for a ride and the girl who works there just came out to tell me that she’s calling the owner because i am disrupting the dogs. WTF. l am 100 ft away from the building texting in peace waiting for my ride. Originally I was standing by the outside fence where all the dogs hang out and they started barking. Suddenly the girl who works there runs out flustered and starts yelling at me several times. She stated very rudely, «it would help if you didn’t stand there!». She kept glaring at me even after I was walking away. Someone needs to take some customer service/​communications courses for sure…

Not impressed

I’ve brought my dog in for a few years now for a basic grooming and brush. The last two times they have shaved my dog’s pad on his paw making it bleed. I called the first time and they put it in his file so it wouldn’t happen again. It happened a second time and I called. They said they would pass this on to the owner and the owner would call. No one has called and it’s been over a week and a half. I won’t be going back there.

Can’t speak for the grooming but the self wash is worth every penny with a big hairy beast like mine. Staff has always seemed friendly and I have never had to wait.

I have an an american Bulldog that HATES Baths. Since he is aggressive and not very male friendly, it has been hard to find a location that would take the chance. I was very honest on my dogs behavior and fears. Alisha was amazing w him. I think I am finally at ease with taking him to get groomed.

This was my second chance for the company, the other k9 club house were rude, rushed, hair cut was horrible, and cut his nails so bad they bled, they then told me to educate myself saying that’s the only way to get down far enough you have to get the wick (bull). So after I politely told them I would not be returning and speaking with a manager I tried this K9. Not horrible, Polite staff, my standard poodle cut was not what was asked for and I am not even picky. I know no one can be perfect but when its not what you asked for its kinda annoying. They also did not brush him out properly so de developed matting under his ears. I had to take him immediately to a place in Lacey to fix the botch job he obtained there. I have also known people who went here and after they left their dogs they appeared skittish. Honestly I would not trust my dog with this company ever again. You never know what they do behind closed doors especially when a previous worker tells you how bad things are there. Wish I could give 0 stars.

My little Shitzu comes home clean and happy after going to K9 Clubhouse. She loves men and K9 has a couple of male groomers which makes the experience at lot less traumatizing for my dog. The place is not exactly spotless but it is a grooming business. The groomers are friendly and seem kind.

I give it one star because they at least had the heat on. Used the self serve dog wash. No hot water. No towels. Rude staff. So when they ran out of hot water the staff person told me to come back in 40 minutes to finish up. Really?
Let’s see, would I go back? Probably not. I can do a backyard dog wash at home. You should save up your money and go to professional groomer!

This place was a steal considering that it costs essential half of what the big name pet store will charge you for a simple wash, ear cleaning, nail trimming.
I have a tiny dog who gets really jittery around strangers, but she didn’t get nearly as claw happy or nervous as when I tried other services. She does come out smelling pretty fresh and clean though.

I agree with Blair’s review. The owners are very rude and arrogant! They act like they could do nothing wrong and heaven forbid if there is any kind of problem whatsoever. The wife, Ashley is very condescending. I get the impression that this business is only there to make a buck and don’t really care about anything else. To them, «It’s just business.»

I’ve taken my dog here several times now and I’ve always found it to be satisfactory. My dog never seems distressed & I’ve never been unhappy with the service or result. My dog doesn’t need full on haircuts so I can’t comment on that but the sanitary trims have always been fine.