Villa Pizza

I am a NYC local, this place is horrible. Spent $ 20 on the «triple play». Quarter chicken, vegetable rice and roasted potatoes. Got here at 6pm and I was able to taste that the food was nuked in the microwave this morning. Long story short, this place was built to take tourists’ money. If you are from NYC looking for cheap eats definitely not worth coming here. If you are a tourist, you will not find authentic NYC food at this establishment. I don’t enjoy giving poor ratings, or writing bad reviews but this place does not deserve anything more than 1 star.

Definitely not worth the money. $ 15 for a very small Stromboli, a small side of vegetables, and a drink that gets no refills. Never, ever again.

Look, it’s a huge pizza place in Times Square. Is it gonna be the best pizza in the city? Of course not. But it’s perfectly fine.
It’s mainly geared towards tourists. It’s huge with LOTS of seating inside, with additional seating downstairs. I’ve been here before and it can get pretty crowded but there always seems to be seating available, and it was not very busy for a Sunday afternoon today.
They’ve got a number of pizza options, beer, pasta, and sandwiches. The employees are all helpful and friendly. Service is fast. I had a slice of pepperoni for a little over $ 5. The pizza itself was fine. It did its job. I would definitely go here again if I’m in the area and in a rush, though there are cheaper and better pizza options elsewhere.

Coming here was a mistake. My husband and I have been walking around New York City all day long and we wanted to try «NY pizza». We decided to choose a place closer to our hotel and came across this one. We were already hungry and lost hope in finding a pizza joint that was open and looks newly cooked. First off all, a manager and employee argued right in front of us, a tourist! He was the type of manager that would just give direction instead of hoping on and helping us, instead he scolded his employee who was making pizza to help the line. Secondly, $ 28 freakin dollars for two commercialized slices of pizza, 5 pcs of cold wings and two drinks. Bad first experience of New York pizza.
Pro tip: If you’re around that area. Google «Yotel Hotel» and head towards that direction and it should be a good 5−7minute walk from Villa Pizza and you will come across a 99cent pizza place, try that place out for me. Unfortunately we weren’t able to do that but reviews are way better than Villa and even if the pizza is not that great atleast you’re spending less than $ 28!

I can’t believe I spent 8 dollar for a cold pizza, and it actually happened in NYC. When I went back to the line and asked them to reheat my pizza he gave me an attitude! And the pizza still cold after reheated! I would say if you saw this place turn around!

You get all hyped about eating NYC pizza and then you eat here and bursts your bubble!
It was pretty late 2: am to be exact and I understand they are probably not cooking fresh out of the oven pizzas but I think the promptness of service can be better specially when your group of 5 is the only one in line.
I had a Stromboli which I totally love from other places. This one was good but no yummy tomato sauce over it, I had to ask the guy for sauce and he gave it to me on the side. My friends had chicken parmigiana and spaghetti with vegetables, though it was cooked it lacked flavor. For the 5 of us we spent $ 60. The other 3 had a slice of pizza! Yes very expensive.
They have sitting in the lower level and their restrooms are actually pretty clean. If you plan to come back then the $ 2 off on your receipt will come in handy on your next visit.

The most disgusting place I have ever dined at! The food is pig slop at best. The service is worse than that.
We stopped here on New Year’s Day because every other restaurant nearby was packed full of people. We wanted a quiet place with tasty food to sit and relax and enjoy! We had philly cheese steak sandwiches that were made with liquid cheddar cheese! Ewwww. My daughter had a slice of cheese pizza that was burned black on the bottom and tasted like paper. Please do NOT go here when there are so many more quality establishments in the area.

The only reason I am giving 2 stars is because this is a great place if you need to stop and use bathroom. They have bathrooms upstairs and downstairs, and tables to eat at upstairs and downstairs too. So it IS roomy. IF it wasn’t for that though, I would give it 1 star! $ 14 for pizza, pasta and a drink. That price in Manhattan isn’t that surprising for me. But the food I ordered came with a side of alfredo sauce for the pizza. When I went to pay it cost a lot more than the $ 14 meal. plus tax. I asked the cashier why it is so expensive? She said that is the item I ordered. I asked her again, she said it is the cost of my meal plus tax. It still didn’t add up… I asked if I could have a receipt. She said yes and just stood and stared at me… haha obviously waiting for me to pay first BUT I am not paying until I know what I am paying for! I asked her again same question, same obscure answer. Finally I got it out of her that the alfredo sauce on the side (that I NEVER asked for, it just came with it) was 2.50 $ extra! wtf… the guy serving me pizza never asked if I wanted it and Never told me it was extra
jack@ss ! so I was so upset by this time I slammed the alfredo sauce down on the counter and told the whore I didn’t want it. She said I don’t need to get an attitude. really bitch? you tried to pull a fast one one me. Yeah it is only $ 2.50 but you pull this trick on 200 people a day and it adds up. Then I went to the bar to eat which is next to where you place your order. I told the guy «hey you didn’t tell me the alfredo sauce was. extra» he said it wasn’t me who served you the sauce. (okay but this guy gave me pizza and the guy standing next to him gave me sauce, they are working the line together) and I was like «but you could have told me, one of you could have said something» he was like, i didn’t do it, i just do the pizza and it wasn’t me you are talking to the wrong guy. and I said «but you all work together and right next to eachother, you work in a team, you should have said something». he gave more of the same no-​accountability answer. So I asked «so every man for themselves huh? you cover your own and fuck everyone else huh?» he said «yeah». wow. if it wasn’t illegal I would of hopped over the counter and stuck this bitch, the other ass clown who gave me the alfredo sauce, and the cunt cashier and stuck them in the oven head first. rage was going through me but luckily, I follow the law and refrained myself from getting physical. phew it was hard tho… DO NOT come here unless you need to use the bathroom or need a place to sit and rest. The pizza is undercooked, they make mac and cheese lazily by adding alfredo sauce to it an the customer service will make you fly into a murderous rage. AVOID !!

Huge pizza shop on the corner with main floor and downstairs seating. The food is already made. Just grab a tray, order, pay, then sit or take-​out. There’s plastic plates and forks when you dine in. Nothing fancy…
If the guy who made my plate was new, I’ll give him the benefit of the doubt but regardless, he was annoying. There’s a sign that says $ 13.99 for a meat, choice of pasta, and salad. I asked for a chicken parmesan meal and he gives me a piece of chicken with sauce in a bowl. I said «Do I get pasta with this?» He says: «Oh, you want a meal? O.K. You get one meat and two sides.» I tell him no I want the meal on the sign; One meat, pasta, and salad. He says: «Ohhhhhh! You want salad?» then proceeds to make the plate I asked for.
Really?
Anyway, the meal was $ 15 with tax and was not worth it. The chicken parm wasn’t awful but it was cold and I didn’t enjoy it. Wrapped the rest to go and ended up throwing it out. More than likely I won’t return.

I stopped in here to get out of the rain for a few minutes and to use the bathroom. The place was clean and the bathroom smelled strongly of perfume scented cleaner. There were only a few people in here despite the fact that it’s right in the middle of Times Square. Almost like an upscale bodega. Downstairs there was a ton of seating. I’d stop by here again if I was waiting for someone or for a potty break. I doubt I’d eat here though. Limited and expensive options.

I was starving and the place had ample seats. Didn’t go to five guys next door because I wanted to try something different. I shouldn’t. Terrible food. Five wings cost 6.52. Too salty and a little bit dry.

This place totally sucks. Over-​priced like hell, my pepperoni slice only had 3 pieces of pepperoni yet cost over $ 5! Bunch of brain-​dead zombie teenagers working there doesn’t help either. Ugh, why did I even bother going there???

Awful experience here. Ordered a quarter chicken with potatoes and the greasy disgusting potatoes cost $ 6.25 extra. The chicken was overcooked and pooled in grease. Total waste of $ 26.50 for two people. Never again.

Stopped in last minute on my way to the Port Authority. Not only was the line moving at a snails pace, when I got to the register with my one order of spaghetti and meatballs (plus a large soda) and the cashier wanted $ 16 + for it. No salad, no garlic bread… and the spaghetti was fished out of a steam table in some soupy water. Olive Garden (not recommending that either) is cheaper — and comes with salad, bread, and a waiter. I left my food on the counter and walked off. I bet I could find homemade pasta nearby at that price. Instead of $ 16 they got $ 0, and a customer who won’t be back. PS I think I understand why they don’t post prices on the menu board.

I would give this food court place 1 star but to be fair I’ve only been here once and it was at 1AM on a Sunday night/​Monday morning after coming back from Penn Station with not many other quick options, even for Times Square. It was also the night of the Super Bowl and all the other people who got back to the city after the game had invaded the other nearby options that were still open.
I «really wanted» a cheesesteak but only the pasta, pizza and salad stations were open (probably because it was late). We ordered a jalapeño chicken stromboli that tasted like it were reheated a few times, and I had to add a lot of hot sauce to it to give it some taste. We also ordered a slice of chicken and tomato pizza that was more fresh but just okay.

I went here last night. Skipped all the other check-​ins that I needed to review so that I can somehow do my civic duty to warn others to avoid this place like the plague.
The good thing is that they have a pretty wide variety of choices for a pizza place. They have paninis and frozen yogurt to go with the pizza and pasta they serve here. You will notice however they also have an ATM and internet stations in order to bring some more income. That should have been a big giveaway to anyone that this place is hard up for money and that they will skimp on the food in order to pay their (most probably) exorbitant rent.
Skimp they did on the philly cheese steak I ordered. The bread was beyond dry and was as hard as stone on the fringes. The ends were all bread which would have been okay if the middle was full of steak, BUT it wasn’t. As sparse as you can make it without having the customer reject it before taking a bite. The kicker was that with the small cup of fries and a drink, it was $ 13.50! Once again, the Times Square tax rears it’s ugly head and bites me in the arse again. While I was eating I had this great urge to complain to the cop standing outside the door about the abject highway robbery that was occurring.
The only saving grace for my experience was that the workers are incredibly nice and will hand you your order with thousand watt smiles. The one star is for them. The 4 negative stars is for management.

FRIENDLY STAFF — but that was the only saving grace! 3 meatballs, a salad with soggy croutons and a bottle of diet pepsi — $ 13.50!!! When I was told the price, I about fell over. I was expecting to pay no more than $ 10. I made a comment to the cashier that I hoped they were making more than minimum wage… she just giggled at my comment. Better to go to another place.

Pros:
(+) Friendly staff
(+) Quick service
(+) Plenty of seating
(+) Computers available with Internet access
(+) Sells ice cream & shakes
(+) Sells beer
Cons:
(-) Baked ziti was cold in the middle as if it were once frozen
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For a food chain this place is decent. For the friendly customer service alone I would give this place a solid 5. As for the food, I’d give it a 3 and the reason being was because my baked ziti was cold in the middle as if it were once frozen. The baked ziti was hot and mushy on the outside — but cold in the middle and I specifically was craving pasta. I got the combo which comes with a slice of pizza, pasta and a drink. The pizza was good. But I still give this place a pretty high score of a 4 only because the customer service was great and it overweighed my experience with the food.

This is one of my few 2 star reviews and I gave it that because of all the places in Times Square, this is one restaurant that NO ONE should ever get trapped into going, even if you are a tourist and I want you to never come back to infest the streets with your flashy cameras and obnoxious fanny packs. I cannot do the disservice of tricking you to eat at this place.
I was going to a dance studio for some Argentine Tango and had about an hour or so to kill so I walked around Times Square and found this place which looked pretty clean and legit. I walked inside and it felt like a Sbarro, but nicer with a smoothie bar. Okay, all good so far, so where the heck do they get the one star?
You’re here for food and prices. If you’re a New Yorker, pizzas and all things Italian are held sacred and kept at a higher standard than anything else. If your pizza tastes like cardboard, it had better be dirt cheap. If it is mistaken as manna from heaven, we don’t mind flapping out our wallets to do it. But if you cross that rather generous threshold of Cost and Taste, there is no room for forgiveness, and this place does that.
That being said, I didn’t order a pizza (uhh… what the hell was that ^ rant for then?). Well, it’s because this is a PIZZA store and that sacred bond is upheld for everything that they sell, including the chicken ranch stromboli that I ordered. It cost over $ 8 for the tiniest wrap thing that I had ever seen. It was dripping in oil and looked like there was nothing stuffing it. What made it worse was that when I was about to order, there was a group of Japanese people giving back their plates of pizza because their order was to-​go. The server took the pizzas off those plates and put my stromboli on one of them. Now, normally it’s not a huge deal and I prefer that they not waste things, but I count it as a check against them rather than for them because everything here just felt slimy.
The stromboli, as I suspected, was dry inside and the cheese was hard from having sat outside all day. The oil covering the thing was like a layer of sunscreen — thick, congealed, and sticky. I was not a huge fan of this meal. If it was at the very least large, then I could somewhat forgive them for getting my money’s worth, but it was the size of a puny hot pocket. What made the meal worse was the Hawaiian Punch bottle that I bought with it — $ 2.99??? Are you freaking serious?
I agree with the other reviews here, avoid it at all costs, it’s not worth your money or time.
It’s only saving grace is the large open space in the basement that you can chill in with a group of friends, but I wouldn’t want to buy food from here again.

Honestly, I didn’t think this place was all THAT bad that it has received so many harsh reviews. But there were a few things that my beau and I pointed out while we were eating a vegetable slice of pizza, a hot dog (which I succombed to), and a pasta salad:
1) NO ONE WORE HAIR NETS!!! Ughhh! That’s a violation for SURE!
2) Everything was handed with BARE hands at this place. I pray they washed their hands: x
3) Only one co-​ed bathroom on the first floor (additional seating downstairs) and it was an absolute disgrace! It made peeing on a hydrant look like sh! tting on a golden throne
The food was standard and I think that’s important if you’re on the go. Not exactly a place I’d take that «almost steady» bf/​gf, you know?