Trump SoHo New York

Gave this place 4 stars because everything was really great as far as the room service, customer service, however the prices are ridiculous. I am pretty used to luxurious stays, dinners, and vacations but I could not justify paying $ 8 for M&M’s, $ 10 for a bottle of water, or $ 10 for a cup of tea. This SoHo New York, where everything you need is literally at your fingertips. The customer service was outstanding. Received a room upgrade upon arrival. No sure of the criteria for receiving a room upgrade, but may have been an Amex benefit. Not really sure so definitely ask when checking in! The views were outstanding & the spa bath was so worth the stay. Got the hotel for a super nice deal so it was definitely worth the money, although I would have been disappointed if I would have paid regular price for it.

I had such an amazing experience staying here this past weekend. Our room was beautiful. Me & my husband got the executive suite. The staff is so friendly & accommodating– you get treated like royalty here. Definitely worth the money. I will be coming back in the summer to enjoy the pool.

I can only comment on the room here as I didn’t explore much of the hotel, BUT the room was huge and the views were outstanding! I have stayed at my fair share of high end hotels in NYC and this one was definitely one of my absolute favorites. Outside of the London hotel in midtown (which only has suites), the room was the largest room I have ever seen in NYC and the views were outstanding. I loved the tub in the bathroom that overlooked the Holland tunnel. Breathtaking. The bathroom itself is lovely. Aside from the tub, there’s a separate waterfall shower, beautiful robes, nice tile floor and a separate door for the toilet. I found the bed to be very comfortable too and I loved the flip switch blinds. Amazing.
Lobby is beautiful. Loved the high end fireplace and the beautiful couches. I can’t wait to come back and check out the fitness center and the pool!

Super luxury, best views from our two bedroom suite.
Town car transportation if needed, we didn’t use it but maybe next time.
24 hour room service, we did us that after a late night in the city.

Clean, staff were very helpful and nice. Bed’s were great, I’ve never slept so good at a hotel, the bed was so comfortable and the pillows were perfect. I would stay at this hotel again and really any Trump hotel now.
It helped make my first trip to New York great, you need good nights sleep!

We arrived late and got an upgrade to a Suite… AMAZING! The Suite has it all and more: two bathrooms, living room, multiple TVs including a TV in the bathroom, amazing views, automatic lights, remote blinds, espresso machine and more. Check out our video to see a complete review of our room.

I love this place! My room was impeccable, everything smelled so fresh, the bathrooms were clean, the sheets felt like I was laying in heaven, the view at night was even more incredible and the staff was really attentive. I wouldn’t want to stay anywhere else if I was in SOHO.

The name itself makes one have high expectations of this hotel. Trump… Classy, Elegant, Five-​Star. That’s what comes to my mind when I think of a Trump Hotel. So I was excited when I accompanied my boyfriend to NY on a business trip and was a guest at Trump Soho.
When we arrived, we were greeted by the hotel doormen. Cool. I live in Hawaii; we don’t have doormen. They were always so welcoming and accommodating throughout our stay… opening doors, hailing cabs, providing us with directions, etc.
The lobby was beautiful… small but classy. The front desk staff were also very nice. They let us checkin early (8:30 am) after our red eye flight, and upgraded us to a higher floor! We were so happy.
Our one bedroom suite was simply gorgeous… The views were breathtaking. Floor to ceiling glass provided a clear view of the city. The Empire State Building was picture perfect and straight ahead. If you wanted to darken the room, there were automatic shades. Our bathroom was huge, complete with a tv and a bath tub with a view. We did have a comfortable living area and extra bathroom. I’ve vacationed in NY and stayed at other hotels… The size of this room was twice that of any rooms I had ever stayed at.
Every morning we had room service and the presentation was always beautiful and on-​time. We did take advantage of the gym, which was really nice for a hotel gym, but we didn’t have time to try the spa or the restaurant downstairs. We loved the hotel’s location and convenience… close to the fancy stores and restaurants in Soho. The random sightings of well-​known people on site gave us something to talk about. And the concierge was very helpful, providing suggestions on activities and restaurants, complete with walking maps.
We had an overall excellent experience… I can say that my expectations were met! Thank you to the staff for their hard work and for making our stay enjoyable!

Unimpressed and just disappointed. Stains on the carpet in our suite room and a lobby bar you feel awkward to sit in. So we didn’t. Small suite. No ironing board to iron the clothes I packed tight. All around… just Unforgivable. Brought up to front desk so they are aware. An apology was given.
Wouldn’t go back.

Loved the suite I stayed in as well as the comfort of the room and the amazing shower! However the jacuzzi was dirty with someone’s dried contacts and a hair. Had to request housekeeping as soon as we checked in but it was cleaned for us immediately.

I had high hopes for this expensive hotel and I have to admit I was disappointed. The location is within walking distance to Soho’s fabulous shopping but also adjacent to the holland tunnel, which means there is constant traffic near the hotel.
Upon arrival we had to wait in a long line to check in and I felt like I was in Vegas.
Our room on a high floor had a beautiful view but I found the décor very tired. Electronics did not work right, the furniture was a bit beat up and unfortunately a lot of light flooded the room in the morning, making it difficult to sleep in. Also, they put your name on the phone and TV but they put someone else’s name on the TV and another different name on the phone. They seem very disorganized.
The bathroom was nice, but again tired furniture was omnipresent. I did enjoy the tub.
The gym had techogym equipment but much of it was broken.
I would not stay here again.

I stayed here with my husband for a night to celebrate our anniversary. We got an Executive King room with breathtaking views of lower Manhattan and the East river. Overall it was a great experience. The concierge made us a dinner reservation last minute… being out of towners on a Saturday night, we didn’t think to plan dinner ahead of time. So that was very helpful.
I’m only giving four stars because we had a couple issues. First of all, the windowsills looked like they hadn’t been dusted in a while. The second issue was that the tv barely worked during our stay. We had to call to have someone come fix it for us twice — he said the tv updates itself nightly and supposedly during that time it wouldn’t work. Well we got to watch tv for a little bit and then turned it off to go to sleep. The next morning when we went to turn on the tv it wasn’t working again.
They couldn’t comp our room since we booked through a travel site and not directly through Trump. They did however comp our room service charges so we were happy about that.

So luxe! Came here for a friend’s birthday — and she got upgraded to a suite on the 22^nd floor. The room was very well appointed. Floor to ceiling windows (you want to dance naked over NYC!), lots of lighting, LOTS of closets. Like, almost an unnecessary amount of storage place. And everything you need is in the room (tea, microwave, etc) — it’s just hidden in all the storage spaces!
Service was quick and friendly each time we needed something. I really liked the customization, too — the TV’s main screen said my friend’s name on it. Swanky.

First day…
Upon arrival we were given the Expedia special, a room with a non functional AC and toilet that was backing up.
The room was dingy and overall not worth the $ 500/​night rate. See pics– questionable stains that resembled bodily fluid were here and there in addition to the baseboard of the bed being covered with 3″ or so of dust. Just dirty overall.
We also called for ice three times because it never arrived, once the ice finally did arrive it was easily 40 minutes from the initial call. Housekeeping and turndown service never came either, and this is the first hotel experience where this has ever happened to us.
I called the morning of day 2 after sweating overnight and losing sleep because of the shoddy AC and the last straw was to walk into the bathroom in the AM and see the toilet backing up… A gentleman came up to try to fix the toilet again after calling the desk and requesting a new room.
They didn’t have a new room readily available but I spoke with the manager who informed me that he would get us a new room and call my husband immediately once it was ready. Unfortunately He never called and we just inquired with the front desk who hooked up the new room.
Fast forward to day 2…
and things were in tip top shape. We had a beautiful new room that got down to 65 degrees and a working toilet with a much more spacious bathroom. The bed was perfect and we slept wonderfully. Housekeeping came both of the following evenings and we had our room cleaned and turndown service.
There are only one bank of elevators for this 40+ story hotel (4 elevator cars to be exact) so you will wait in line to go up to your room and wait about 3 – 5 mins on your floor to get down to the lobby, just FYI for planning purposes.
Because of the rough start I really can’t give this hotel more than 3 stars overall. Wifi is $ 15/​day which is crazy. Location is great but I’m not 100% we would come back.

Absolutely loved our time at the Trump Soho. Fantastic room — especially by NYC standards and amazing amenities: pool, spa, etc.
Although we arrived early on a red-​eye, they were incredibly accomodating and found a room for us that was open. Furthermore, around 11am when we woke up, they called to ask if we’d like to move up to a room 20 floors higher up with a better view. Awesome!
The only issue we had was with laundry — an item we needed for a wedding was returned two hours too late and we basically had to hound them for it so that we could make it to our wedding on time! Otherwise though, everything about the hotel was awesome and it will certainly become our New York hotel.

I enjoyed very much the hot stone Masage by Stephanie.
The spa facilities were great!
The pool in the 7^th floor was not to large but with very attentive staff.
Looking forward to get the Turkish or Moroccan hammam
The hotel room at the 40^th floor had the most amazing view over Manhattan

There have been many trips to the city. This is the kind of place that makes you feel lucky to get a chance to stay there. Everything was wonderful from the conciser to the amazing view of the Hudson river. It is defiantly worth splurging. Just being here was an experience that is unforgettable.
The housekeeper did come twice in one day and they knew everything at the front desk. They knew where to go for the best shopping, nightlife ect. The drapes were the coolest part of the whole stay, I’ve never seen drapes that automatically close with just one button.
I was lucky enough to be able to eat at Koi which is the amazing restaurant in the lobby. Everything looked appetizing on the menu and I wished I could try it all. I didn’t get a chance to catch a spa trip but i’m hopping that next time there will be time. Hopefully I will get the opportunity to be there for more then a weekend next time!

My first ever double Turkish Hammam experienced occurred at the Trump Soho in New York. Typically when I fly into New York I keep it low-​key hit up some of the good restaurants and spend time with good friends. But this time I decided to hit up a Broadway show and at the same time splurge on a Turkish bath experience at one of the top hotels in the country the Trump in New York.
We decided to spend at least $ 400 on a pair of very intimate yet comforting and cleansing process is that you can do with the body. A typical Turkish bath is performed in a group setting on a marble slap with several women in a sort’ve public bathing ritual in Turkey. Thankfully, everything was upgraded in your typical New York fashion. My friend received a separate Turkish bath from a gentleman or lady of his choosing. And in a separate area of the spa I was able to relax with a female aesthetician.
She was very qualified, and did an amazing job of making me feel comfortable without any clothes on. The entire experience was well worth the money. Keep in mind, if you have done an actual bath in Turkey, you will get a stranger who will touch your private areas that you clearly do not want touched.
Thankfully in the United States, there isn’t anything close to that problem. Which is why if you compare the two rituals they are completely separate and different entities. So if you want to splurge over $ 400 for an intimate session and share it in a relaxation room with a nice glass of wine and slippers overlooking the formal World Trade Center site, then the Trump Soho in New York is your top choice. Also, ditch the Broadway tickets and go back for a another spa session if you can.

I have stayed in the city many, many times yet this was the first time I ever stayed in the lower part of the city. For driving in from NJ the Holland tunnel experience, if you catch it off the main rush hours in the right direction during the week, is a joy. It is quick in and quick out — the only problem coming in on a Friday at around 4:30 PM was navigating around the OUTGOING traffic while getting to the hotel.
The hotel is rather nondescript from the street and thankfully super easy to drive up to and get valet service for the car as you checkin. The lobby is somewhat small, the Koi restaurant is wonderful, and the bar /​lounge experience — at least we were told — has no food service, which is a little odd in my book.
The room was actually an Inspirato room and was seamless checking in and getting settled into. With Inspirato WiFi was free and amazingly it was probably the fastest WiFi I remember having while away from home and office.
Trump being Trump means service is almost overdone. Housekeeping twice daily and another example if having an attaché service in addition to the standard concierge service. What is attaché vs. concierge? Well, attaché is for any need you could imagine while IN the hotel whereas concierge is focused on any desire you have OUTSIDE of the hotel.
On a last note coming in late from the events of the TriBeCa film festival it was late enough for most easy options for food to be either closed or closing soon. Since room service is 24 hours a day and it was going to be my first meal of the day it was nice to stay in and unwind in the quiet of the room — and I must say, even with the more limited ‘late night’ menu offering the room service food was exceptional and I really don’t believe it was my late night hallucinations being starved and tired.

Beautiful lobby. Beautiful room with floor to ceiling windows in the room and bathroom. Our bathtub views had the most amazing panorama of the city. In SoHo there’s lots nearby– W. Village, Union Sq, C-​town, Nolita & Little Italy makes this the perfect location. Pet friendly. The staff address you by name making it a personal experience. The bedding was freshly laundered, the rooms clean, best of all, the lights and drapes automatically open/​close with the touch of a button. Check out the fitness center and the rooftop/​outdoor pool. If you happen to be up at the crack of dawn, line up for a cronut at Dominique Ansel down the street. .or not. The DKA is still pretty delectable to try.
We definitely enjoyed our stay immensely… one of the best hotels we have ever had the pleasure to stay in.
If you like sushi, don’t forget to try Koi!

Nicely located hotel.
Rooms are spacious and in a good conditions but there are some things missing in the room to make it as equal as a real 5 stars hotel.
I would have appreciate some products to clean your shoes for example or an iron press!
Anyway, staff is really nice and helpful. The concierge is great and the doormen are really nice and polite!
One of the best location in town and Soho is one of the best district in NYC.

Ein wirklich schönes, neues und modern eingerichtetes Hotel.
Die Zimmer sind, insbesondere für New York, sehr groß. An Ausstattung ist alles da was man braucht und nicht braucht. So gab es z.B. auch eine Mikrowelle und eine Nespresso Maschine.
Die Lage ist auch super, da man mitten in SoHo ist.
Fazit: gerne wieder.