Time Floor and Cabinets

They have a wide selection and the prices are great BUT BE AWARE THAT THEY WILL SAY THEY MISS CALCULATED AND YOU HAVE TO PAY MORE NOW. but since we had already read the reviews we knew what was up and made sure we got a signature from Jimmy stating final payment when we made it. So when he called starting he miscalculated and need extra money and he’ll hold the cabinets hostage till we paid the extra amount i was ready for it and i threatened to call the cops and was able to get my order without a problem.
Always check the cabinets right in front of them when they deliver because mine had some doors with damages. I called Jimmy while the delivery guy was still at my place and made him promise to replace them and had the delivery guy sign and take back the damaged ones with him.
Once you know how to cover yourself it is a good experience because we bought 10k worth of kitchen cabinets, counter tops and tiles. And the products are modern and good quality. Just be aware they will try to cheat you and be ready for it.
PRODUCTS– GREAT
PRICES-​GREAT
SERVICE-​THEY WILL TRY TO CHEAT U

I stumbled upon their store by accident. I knew what flooring materials I wanted and I was going to another store that I called in for a quote. I stopped by this store and they offered the BEST PRICE BY FAR plus free delivery (almost $ 1 per square feet less than lowest price I found elsewhere). I ordered on the spot. But I had trouble understanding the sales people due to the language barrier.
Delivery was faster than expected and on time. The major problem: CURBSIDE DELIVERY. I am a petite woman, I can’t carry those hardwood floor boxes! No one told me they only do curbside (and my salesperson was a petite woman herself). I had to scramble to get someone to help me. Luckily, my general contractor was there — he was not supposed to be in that day — and carried the boxes into the apartment. So there was lots of unnecessary drama and stress because they did not inform me about their policies.
Bottom line: I would use them again for purchasing standard materials because they did offer best price and quick delivery. I would not use them for any custom orders.

Try to save yourself a dollar and it will end up costing you 2X MORE!
I first came to this store to match some existing tiles that someone else purchased here. I assumed the negative Unilocal reviews were due to the fact that the reviewers (customers) did not speak Chinese and simply interpreted brisk nature of the sales people (Tom, Jimmy, loud woman) as being rude. It is common to speak quickly in Chinese stores. I am a fluent Chinese speaker so I came back again for a bigger order, BIG MISTAKE!!!
I ordered 5k worth of goods, of which 4k where cabinets and a countertop. Their delivery guy refused to go over the order with my contractor upon delivery and ended up forgetting a cabinet. Later, I looked at the inside of the cabinets and realized they were purple! I specifically told Jimmy all white (as written on the bill) and his response to me was that I wanted white doors which doesn’t mean the box has to be white too!!! What kind of response is that??? They just gave me some junky leftover cabinets that were miscolored. Jimmy claimed it was also my contractors fault for not noticing the missing cabinet and refused to re-​deliver. I told him that I will pick it up but I will not order the counter top from them. I was so angry.
Later that night, Jimmy called and begged me to accept delivery of the missing cabinet the next day and reduced the price of the counter top. I was in a rush to get this project over with and thought he was being contrite so I agreed. He delivered the cabinet and I paid the $ 600 CASH deposit for the counter top. One day later, he calls again and tells me that he miscalculated the counter and it is now $ 200 more. I could not believe it, I was ROPE-​A-​DOPED. Since I already gave him a CASH deposit, I was pretty sure there was no way of getting that money returned. I was handcuffed and paid the upcharge.
The sales people at the store operate likes SNAKES. I usually don’t take Unilocal reviews seriously, but do yourself a favor and take your business elsewhere. These guys are THIEVES. They deliver differently from what they promise on the receipt. People come here hoping to save money, but you end up getting screwed. If you actually care about your home, don’t cut corners with these people and go to one of the many other reputable, better reviewed, shops on College Point Blvd. I’m sure any of them will better than Time Floor and Cabinets. I will never go here again.

I was trying to look up their number on Google because my friend asked for a recommendation. I’m pretty shocked to read all the poor and damning reviews on Unilocal.I made my purchase there about 4 years ago when I was redoing my parent’s basement kitchen. I priced out cabinets from about 5 – 6 places. The price they quoted me was cheaper than the price from the importer of the cabinets in Brooklyn who couldn’t price it below MSRP. They also helped me with a small design oversight I made. For the record: They did NOT install the cabinets for me. So I can’t comment on their workmanship. I hired someone else to do all the labor. But all the cabinets arrived intact. All the accessory pieces were included and undamaged. I was very happy with the fit and finish of the product. Just two cents for what it’s worth.

My experience with this shop is really really awful. The owner Tom Chen was a liar and scam artist. Don’t trust what’s in the showroom. Upon delivery, you should understand what I am warning you here. I end up paying up a very high price to learn a lesson. So please stay away !

I really wished I had read the reviews before ordering my cabinets from this place. They were nice enough when I ordered my cabinets, but from there on, it was downhill. I ordered cabinets and granite counter top from them. From the granite installation to the cabinets, it was a nightmare. They delayed the granite installation by two weeks and still didn’t cut it properly. I had to cut it again to fit my stove in. Thankfully that part is hidden by the stove, so you can’t see it. Then one of the cabinet was cracked and a shelf was missing. It took a month for them to get it replace and they never gave me the shelf instead, they gave me a huge piece of wood that I am supposed to cut to fit the shelf. They are rude and very nasty to deal with. When you call, Tom Chen pretends not to understand you or ask you to call back or he will call you back. After a month of this, I finally took the cracked door in and he was very nasty and rude.
Very unprofessional, rude and unhelpful once they get their money. The cabinets looks nothing like whats in the store.

Really loathe this place. They did not give us enough crown molding to finish the job. We are down only 2 feet. They are charging us $ 75 for it. They got us by the balls. Contractor said it’ll be hard to find a match if we don’t get it from them. I really hate these people.

Our experience is that this company is terrible! They are unprofessional. Their work is truly sub-​par. They don’t communicate with you at all and then bring you the ugliest possible end result. Beware! Our advice is to go elsewhere, anywhere!