The Device Shop – Fix My iPhone NYC

This is as good as it gets for those of us here in the Village. Here’s how simple this is…
1. you break your phone, IPAD, whatever (glass on IPAD AIR was shattered in my case)
2. you cry about it being broken
3. you google fixmyiphone
4. make appointment online to drop your device at a shop nearest to you. 293 Mercer was best for me.
5, you get a confirmation reminder text or email or both that you have an appt
6. you drop it off at 293 Mercer and meet Andre the Manager
7. Andre calls when your device is fixed-​up and ready again for prime time… same day for me.
8. You pay and walk out of store with you device… good as new (ish)
9…simple and quick

quick service, affordable pricing & excellent quality

I got my screen and battery replaced. Definitely more affordable than buying a new phone. Quick service and I like to 6 month warranty as well.

Phone screen looked great right after they fixed it, but immediately popped off when I dropped it 2 feet from a soft surface. The glass is now slightly popped off (the home button is beneath the screen now). Also had issues with the touch interactions after it was fixed.
I knew it was kind of a risk going in, but still was hoping for better results than this :/

The friendly rep fixed my cracked screen and checked a technical issue in 15 minutes. I highly recommend them!

This place is beyond words! My phone was soaked from the rain two days ago and wouldn’t charge, turn on, NOTHING! I took my phone here today, and 20 minutes later I am writing this Unilocal review from my phone. Andre was professional, fast, and basically a life saver. I owe him my first born! I pray I will not need their services in the near future, but I would run straight there should anything happen to my phone again! Thanks so much Andre!

Jay saved my beloved custom Moto X gen one! He looked at it for an hour diagnosis of the problem which I thought was the USB port. The diagnostic is free, but if it is fixable you just pay. He was able to do a simple fix and I can use my phone again! No need for me to pay for a replacement!

So it was regular day until my clumsiness decides to pretty trip on the curb and my iphone 6 fly’s out of my hand and slam face flat on concrete floor. Of course i didn’t fall or anything. Tried to play it cool and pick up my phone and there it was… first time i’ve ever had a shattered screen. The impact of the damage was equivalent to me deliberately spiking my phone to the floor as if i scored a touchdown.
So what do i do? I Unilocal’ed of course. I Unilocaled «Iphone screen repair» and boom, that’s how i found this little shop in NoHo. Claimed the $ 20 Unilocal deal for $ 10 and my iphone repair cost $ 105 ($ 120 to fix screen — $ 20 Unilocal deal + $ 5 credit card processing fee). IT was a little pricey (–1 star), but the dude fixed my phone in 10 minutes! I didn’t even have time to go out to get coffee before he was finished. He did a great job and there’s a 6 month warranty if your screen becomes defective. (Don’t go spiking your phone on the floor and expect a free fix)
Definitely would come here again, but hopefully NOT because i don’t plan on dropping my phone again!

these guys rock. I shattered my new iphone 6 screen and it was cutting my finger up! they fixed it within 20 minutes and we had great conversation while I waited. I will def return if I break my screen again (lets not hope for that though!)

I dropped my phone and the screen resembled a complex spiderweb. My girlfriend found this place and sent me the Unilocal link! I saw the great reviews and was convinced. I made a reservation and bought their coupon deal.
I sat in amazement as I watched an extremely skilled technician take my phone apart, and put it all together again with a brand new glass plate. The whole process took about 15 minutes. This guy looked like he could do this in his sleep. I can’t believe Apple wanted me to mail this in and wait at least 3 days!
Can’t say enough about how happy I was with this experience. Hopefully I will never need their services again, but if so I am glad to know they are there.

Couldn’t be happier. Had a cracked iPhone 6 screen and it was fixed within 20min. Even though my phone was slightly bent the screen fits perfectly and I can’t notice any difference from the original one.
Definitely recommend this location. 116 Lafayette st

Well I dropped my brand new iphone 6 went to apple waited 1 hour and 5 minutes for them to tell me they couldn’t fix my phone, they told me to get a new unit for $ 200+ or call my insurance no thank you!.. Came to Unilocal and found «The Device Shop» I made an appointment for the same day, the tech took my phone and fixed it in 20 minutes. Great Service my phone looks like nothing ever happened. Thank you Guys

Dropped my iPhone 5s on Saturday. The screen didn’t crack, but the touchscreen/​digitizer was screwed up making the phone unusable. Made an appointment for Monday and had the screen replaced in less than 15 minutes. Fast service, comfortable setting, awesome location — iPhone was as good as new.
You are given a 180 warranty from date of replacement, but they tell you ahead of time, if you damage the phone again through your own fault (drop it), obviously it will void their warranty.
If you go to their website, there is a $ 10 discount.

i’ve used the device shop to come to place to fix my broken iphone6 screen 2 – 3 months ago.
after it has been fixed– i used protective case and screen protector.
fast forward last week, i dropped my phone again on wood floor. the screen is slightest crack but
the whole screen panel is coming off from the phone!
i owe more than 10 iphones in various version and this is the first ever.
it doesn’t seem normal that the whole screen come right out from the fall– it probably that the way the screen installed is not proper or doesnt secure enough. suddenly, i remembered the «warranty 6 months no hassel policy» and gave them a call — and of course the lady on the phone said «no its not included in the policy cos you drop it.
i don’t want them to fix the crack screen — i think they just to screw the screen back to my phone more secure than the first time they fixed it.
but i’m not gonna arguing about it with her– i just learned my lesson that don’t expect too much of anything and you will regret nothing.
decide again to schedule an appointment online at 4.30 today because of the wholescreen falling off, i also cant type anything either. cannot pick up phone or check email or anything.
4.30 roll around– no one come wait till 5.30pm called them
they said they don’t have my appointment — why the hell hole is that?
he took my info again and said someone will get back to me – 6.15pm i called them
they now telling me to wait and ask for my info again. like it’s never happened before. how forgetful you are, ha!
even though it is the 3 times i repeat my info. after on hold. he get back to me and said he cant send anyone to me today anymore…
i was furious, i was upset and i was ready to scream but i was just don’t think they waste my time.
i told them to forget it. i will go elsewhere and had i know that they cant come i would have contact other place and get it done today. but as of 6.36pm i bloody hell have to unable to check work email or answer anyone calls, work calls .
when you ‘re being nice and not act like a crazy person– you got treat like an ass.
and to hell with it, you’re totally absolutely getting on my bad side. device shop.
never again,

Like all the other reviews thus far here, service from Andre was definitely top notch.
Stopped by, on-​the-​fly, with a broken iphone 5 screen and the left side of the keyboard that wasn’t working. Andre recommended that changing the screen would not only fix the broken screen problem (obviously), but also resolve the keyboard problem. He gave us a quote on the spot and a 10−15min repair time estimate which he could perform immediately. (By comparison the apple store quoted 30% more expensive with a 1-​hour repair time, and the earliest appointment possible at their genius bar was in two days).
I went then and there with Andre, and 10 min later walked out with a perfectly functioning phone.
Thank you!!!
I am a big fan of express service and efficiency.
Highly recommended. Period.

This place is fantastic! After hours waiting at the Apple Store only to be told my iPhone 5S screen couldn’t be replaced (for $ 130), I came to the device shop. I was seen immediately, offered coffee and water, and the technician was back with my perfectly fixed device in under 20 minutes.
The phone screen was seriously fricked up and unusable beforehand, and it works like new now for $ 90 (price when using a credit card, I think it’s a few bucks cheaper when paying cash). Awesome store!

Here’s the thing: I have a 4^th generation iPod touch (do people still use those? I get made fun of a lot for having one) and haven’t used it in a year because I dropped it a few times and the screen was completely mutilated. I looked at a few places here on Unilocal and ultimately decided on The Device Shop because it was close to my office and they had a Unilocal deal.
I went to the Device Shop not knowing what to expect, and it’s a legit office with receptionist and cool ambiance. Was offered water/​tea/​coffee while I waited for the tech, Andre, to view the damage. Andre came out in a matter of minutes and took a look at my iPod and said they’d have to get a part from one of the other locations & he’d let me know when it was ready. That was fine with me since I wasn’t hopeful they could replace the screen (that’s how messed up it was). Well, Andre texted me this morning and told me I could come in and pick up the iPod. When Andre handed it to me, I barely recognized it because it was good as new! And with the Unilocal deal I ended up paying less than what I would have paid for a shuffle, which is where I was headed next. Even without the Unilocal deal, they fixed this for what would have cost a lot more elsewhere.
Definitely recommend these guys!!!

The Device Shop will the be the only place I bring my Apple devices for quick repair (s) from here on out.
Andres was super professional and had both cracked screens on my iPad Air (Gen 1), and iPhone 5s fixed in a little over an hour, having me on my way and using my devices again with ease. He even fixed the button on my phone, which was sticking a bit and it’s like new again.
Sure you can find other shops in the area who will do the same, but you have to pay cash and for someone like me who uses my card a lot and enjoys the securities it provides against BS services who do not always provide what they state, this was a selling point for me right away. The Device Shop does accept cash payments and even have lower fees for those who prefer cash.
I would definitely recommend Andres anytime to anyone. He provides great work!
Pros: Accept walk-in’s, repairs are quick, they accept credit cards (with a small up-​charge)
Cons: None.

This was an amazing service. I was offered tea or water when I walked in, and then Andre came to get me and we went back to his little office so he could do my phone.
So fast! Legit took 10 mins. He was super nice and really friendly! I added a phone screen and bumper– which he put on: so nice!
Definitely come here. I’m telling everyone about it.

Went in for an iPad screen replacement. Andre was awesome — checked in with me before dropoff to make sure the screen was the right color, fixed it perfectly, and was ready with it before schedule.
Wish I’d know about these guys the last time I smashed a screen! Would definitely recommend to anyone.