Gotham Iphone

Fast, easy, efficient. He was in and out of my office in under 15 minutes. One of the pricier options out there though. Also, he charges tax if you don’t have cash, FYI.

I found myself *having* to write this immediately. I am a klutz, an expensive trait in this era of small, handheld devices that run your life, but are meanwhile rather pricey. So I’ve tried a variety of services due to previous mishaps. I’d love to say I’ll never need help again, but I know I will, and when I do, I’ll contact Gotham. The fix to my cracked iPhone screen took probably 5 – 7 min, and Corey was super friendly and made me feel very comfortable. Seriously. This is better than other stuff out there… he was like an iPhone ninja.

I rarely post Unilocal reviews but when I do you know it was life changing. Shattered my screen at 10am this morning … completely sober and just being my frazzled not-​enough-​coffee self. I cried … I won’t lie.
THANKFULLY my neighbor at work told me about Gotham iPhone. WHAT A GAME CHANGER. An hour later Cole, who was extremely nice and the breath of positive energy I needed this morning, came to my desk @ work and replaced my screen in 10 minutes. That’s spectacular service and worth the money. Highly recommended.

They’ve certainly improved their service over the past couple years. I hardly had to wait the technician was pleasant and fast. I highly recommend.

These guys are LEGIT!!! I made an appointment online. They showed up on time and fixed my phone like NEW in less than 15 minutes!!! Wayyyyy cheaper than the insurance and inconvenience of insurance.

This is second time I tried to use this service and they never have time. Listed below is their response to offering same day service. They also don’t accept phone calls and only let you leave voicemails. Probably one of the worst customer service experiences I ha e ever had.
We are currently booked for the day. If you’d like to set up a time for Monday we can get you on the books.
Found an even better service that came to me within two hours.
.
MUCH better company than Gotham iPhone.

Great stuff. Quick, responsive, and very capable.
I requested an appointment by email, Scott responded immediately and met me at a Starbucks near work less than an hour later. The phone was fixed 15 minutes after that.
It turned out there was an issue with the new screen’s connection pin, which made a very small portion of the screen unresponsive. Scott offered some after-​hours troubleshooting advice, and came back to switch it out for a new screen the next day (at no cost, obviously). The way they handled the follow-​up was just as impressive as the initial service.
This is one of those «only makes sense in New York» type of services — no reason at all not to take advantage.
I’d recommend these guys to anyone anytime.

Let’s get one thing straight. If this review was for convenience, the rating would be a 5. Literally visited my office and fixed the phone in 10 min.
Downside is, the repair was not done well. The edges of the glass were exposed from the case, and less than two weeks after my repair after knocking my phone off of the couch onto the carpet my screen shattered.
After spending $ 200 on the repair I now have to spend $ 300 to get a whole new phone since the actual screen was damaged by the glass. If you are looking for convenience these are your guys. Other than that I would recommend steering clear.

Just great. Emailed last night and they confirmed last night.
Showed up on time and fixed my phone in 10 minutes.
WOW!

I had a great experience today. Yesterday afternoon I put in a request for battery replacement via their website (asking for a same– /​next-​day appointment if possible). I got a quick response informing me that the couldn’t see me the same day, but could do the next morning. Today I got a call about an hour before my appointment from the technician, Cory, who advised that he might be a bit late due to travel time and wanted to make sure that this would still work for me. It did, and Cory was super fantastic. I will definitely recommend them (and use them again myself when the inevitable occurs…)

I would absolutely recommend this business to anyone who has a cracked iphone screen. My 5s face planted last Friday (the 13^th, so I suppose it was doomed from the beginning). I emailed Gotham Iphone, they responded about 20 minutes later, and 40 minutes after that, Corey was in my office. 20 minutes later, my iphone looked brand new. He asked me test out a few things before he left to ensure everything was working properly, which I appreciated. Gotham iphone also offers a 60 day warranty in case anything goes wrong.

Great service. Came to my work, replaced my iPhone 5s battery and in ten minutes were gone. Would recommend to anyone!

How have i not known about this till now… This is the best experience ever with getting my screen replaced. Cold NYC day and i was working from home trying to figure out when to find the time and energy to get my screen fixed. I stumbled upon Gotham while surfing. I scheduled using their website and 20 mins later my doorman said they are here… Corey who helped me was done in maybe 10 mins max. He was super professional and personable. I highly recommend Gothamiphone… Never going to anyone else again… Fantastic service!!!

Gotham IPhone. You are beyond. I don’t even live in Manhattan, and by no means have the money for cosmetic fixes for all my daily foibles due to clumsiness, but you are one of the few splurges ($ 120 may not be a splurge for all, and is more than fair for the skill, speed, and convenience they provide, but broke is broke and I am broke ha) I have made of late and not regretted it for a second.
Not only are they professional, prompt, and exacting, but they have a heart too. They suggested a meeting spot right off the train I take, were incredibly punctual, and kind to boot.
Great small business, in a city increasingly unfriendly to small businesses. I wholeheartedly recommend.
A big kiss from bushwick!

My screen was so broken after dropping my phone on the concrete this morning on the way to work that the touch feature completely didn’t work.
I remembered a friend of mine mentioning that her boss used and loved Gotham so I contacted Gotham this around 9AM-​ish requesting a repair through their online form and got an email reply at 10:30AM.
They offered to come out at noon but I had a work meeting until 2PM. No problem they said.
At 2pm — on the dot — Scott from Gotham called me and was downstairs ready to work on my phone. I handed it to him and 15 minutes later he called me back saying it was ready. He was downstairs with my phone that was working perfectly! I paid him in cash and he said thank you! All this for less than the price that most Chinatown shops quoted me, and I didn’t have to leave work.
Professional, great product delivery, amazing value and friendly. Thanks!

Fast. reliable, courteous service from these folks. I contacted them at about 10AM and promptly had an appointment for 11:45. My screen was replaced 10 minutes after they arrived at my office, and the price is right.
I will use them in the future, and recommend to friends.

Phenomenal service and value!
Was at Memorial Sloan Kettering this morning while my wife was having a procedure. Her iPhone screen was broken and I wanted to surprise her with a fix. Emailed Gotham and their man met me in the waiting room. The repair took all of ten minutes and was completed within an hour of my first email.
Brilliant and highly recommended!

these guys are great! delivered as promised with zero surprises.
I called, they came, they fixed and were gone.
Scott replaced my shattered iPhone 5 display, checked functionality, including FaceTime and brightness, explained their company business model (very impressive) — all in less time than it took me to read all their very accurate reviews on Unilocal.use them — you’ll be glad you did.

These guys are running an amazing business. Corey was smart, personable and efficient.
Apple wanted $ 269 to send 5S away for a week. Local repair shop wanted you to drop the phone off for a few hours and their cost was $ 150. I emailed Gotham at 4pm, they were at my office by 5, and the entire repair took 10 minutes. I would have paid double their $ 120 fee! The machine looks like new.

Thursday
7PM: Drops phone in kitchen, shatters front screen. Phone is unusable.
7:30PM: Unilocal «iPhone Repair» — I can’t believe I have to spend my lunch break doing this tomorrow.
8PM: Finds Gotham iPhone — nervously emails.
8:30PM: They respond, confirm that they’ll be at my office at 10:30AM tomorrow.
Friday
10:25AM: Trapped in the elevator at my work. SERIOUSLY? Can’t call Gotham Iphone to let them know im trapped because my iphone is broken. Is this a Seinfeld episode?
10:40−45AM: I am freed from the Hellevator. I see Scott (?) on my floor. I explained what happened, he understood because he heard other people talking about how someone was trapped in the elevator.
11:00−11:10AM: My phone screen was fixed. He even cleaned up my phone because it was «a little dusty.» I believe it! In fact, I should really get a phone case.
Nice guys providing super fast, efficient, convenient service.