Morton Williams

My roommate had picked up some food. The mac and cheese was super salty and overcooked. Pricy and not good.

while hell hath no fury of this establishment it is open and there for me when no one else is. new year’s day and christmas day included.

I could totally see how this supermarket has such low ratings. If this were my main supermarket, or even a market that I frequent to purchase food and such I would probably despite it — but my experience here is simply the times I’ve popped in to check out their hot bar offerings during my lunch hour at work.
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I’ve had the following food items from their afternoon hot bar:
+ Buffalo chicken dumplings — SUUUUUUUUPER unimpressive — don’t even bother.
+ Spare ribs — not awful — decent flavor since I got there when it was steaming and fresh… it was a day I didn’t have my phone so unfortunately it’s not pictured here.
+ Roast chicken — also has decent flavor, definitely erring on the drier side though.
+ Roasted potatoes — cooked nicely and seasoned with rosemary and thyme — actually really quite good!
+ Mac and cheese. — no complaints here really, I’ve had much worse — it was creamy as F*CK and creamy cheese is my friend.
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Pricing for their hot bar is definitely more than it should be, but it’s a nice change from delis since they have more hearty comfort foods on hand than most delis.
3 stars for «A-​OK» seems to fit here for me… the non-​supermarket area Morton Williams user, lol. #TeamHotBar #GetTheMacAndCheese

It’s amazing how unfriendly the entire staff is at this store… and overall, it always feel dirty and like walking into a super market from 1985. Same experience at all times… Boo.

Was in NYC for a day trip and as soon as we got off the subway, we needed something to drink. Right inside it was cool and fully stocked. It was great to escape the heat and stroll the isles of buys. They have a wide assortment of products including things for baby. Coolers and freezers along with a deli. Great spot for something quick or to prepare a meal.

I don’t understand all the negative reviews. This store is clean. I’ve been several times now and every time that I’ve asked for help, the staff has shown me the exact items I’ve been looking for. The deli counter has a large selection of hot and cold offerings along with prepackaged food. Yes it is small but it’s NYC. There selection of produce is enough. Avocados are 3 for $ 3. Best price I’ve seen in the city. They are ripe and should be used within 2 days. Some of the items like cookies and chips, etc are priced higher than other stores. However, the chicken, fish and then veggies are reasonably priced.

No matter what I said in the past, Evie deserves recognition. She is the friendliest and most humble person there. Still very expensive and the other people are rude as you know what, but Evie is the bomb!

It’s the closest supermarket to me, so I’m giving it two stars for convenience.
Staff was very apathetic. Like, unbelievably apathetic. I had to ask 6 times where an item was and each time I either got a response like ‘I don’t know,’ ‘that’s not my section,’ or ‘I don’t speak English.‘
Somethings are pricey, but there are some cool deals here and there. It definitely beats going to duane reade or cvs to look for groceries.

If there was a no star rating Morton Williams would get that. The produce is old and spoiled. Many items on the shelf are past their expiration dates.
In a word, awful!

Whelp, Morton Williams is now officially on my personal boycott list. They’ve upped Organic Valley milk half gallons to an utterly ridiculous $ 6.99. Nothing has been done to address their poor selection or abysmal staff. Stay away from these guys. Far, far away!

Prefacing by saying this is a review for the sandwich making behind the deli counter. I used to get sandwiches here that were great. All the ingredients are fresh and you even have a nice selection of bread to choose from. However, the last couple of times I’ve gone here, my sandwich was just made so terribly. All the mayo and mustard was on the outside of my sandwich and no matter how many times I ask for no tomatoes there are ALWAYS tomatoes on my sandwich. Last time I repeated what I would like on my sandwich several times (at least 3, once while she was making it). I’m really not that picky, but when you’re paying $ 7 for a sandwich, I shouldn’t have to re-​make it when I get ready to eat it. Needless to say, I don’t think I’ll be taking my chances here anymore. Other people I know do well here, but I don’t know if it’s just me or what. Everyone is usually very nice, so no sure what the disconnect is.

This Morton’s is the closet grocery store to my apartment so I’ve probably been there about a dozen times over the past year.
Pros: clean, decent selection given the relatively small size of the store. And pretty great options in the deli.
Cons: pricey, produce is very hit or miss.
Neutral: service. I’ve had both great and pretty terrible service at Morton’s
Bottom line: decent place to grab a few things– particularly if you typically shop at a Trader Joe’s and don’t feel like fighting the crowds – but not a good spot for a major shop.

I can’t comment on grocery prices, because I only went to the deli. (But I suppose it was all-​in-​all a bit expensive)
I was really a fan of all the pre-​made, quick-​grab options. I got a roast beef sandwich (they were out of egg salad, boo) and it was SO DELICIOUS. I like that I got to choose my own bread roll and bring to them. However, if it were a crowded lunch time that could be really annoying. This place is jam-​packed.
The staff were all very nice and attentive. And despite that gross grocery store smell, it was surprisingly clean, and super well stocked and organized. (e.g. all the labels lined up)

Why oh why do I continue to buy dairy products here?!? Bought a supermarket cheesecake here last week– exp. date said 9.7.13. Opened the thing at home later to find mold spots around the circumference of the cake, which I did not see at the store because it was under the product ingredients sticker. I had not taken the receipt when I bought it, so we had to return it sans receipt. To management’s credit, they gave it to us– could also be my luck that I paid by debit instead of cash, so there was an easy record of the sale. I had hoped for improvement in this area, but I feel I need to send out the updated PSA that their dairy case is still iffy.

Even though there are few grocery stores around, this store is only good for last minute food and drink options. Overpriced because they are on Park Ave and few selections. Cramped store with odd staircase immediately walking in towards the left.

There’s a new standard for low and it happens to be right here at Morton Williams on Park. Is there a less desired supermarket not named Gristedes in Manhattan? If not, Morton’s takes the crown as the worst in Gramercy.
Haters gone’ hate, but a series of experiences from the afternoon till the wee hours of the morning/​night have me on the less than happy bandwagon. Painful prices, unkept produce (especially during late night hours) and terrible service all have me dreading any visit here.
I understand the pricing situation is a Manhattan problem, but it’s not uncommon to blow $ 40 for a couple of cartons of juice/​milk, two dozen eggs, some bread, and spreads. Whole Foods at least has the organic thing going on, but MW still thinks coconut water is $ 7. There are some deals here and there, you just have to really look for them.
The staff, like at any supermarket will vary, but most of my encounters have been with folks with an attitude. Being rude shouldn’t be a common problem and neither should a slow cashier (most painful at night when there is no one else in front of you in line). I will often ask a question to find something and be given an «ugh» expression while they attempt to find my items in their poorly labeled shelves.
Why pay more for groceries with a grumpy staff in a store that doesn’t have its act together? No thank you.

This place sucks fat donkey dong, no other way to describe it. I go here when I can’t make it to Dagastinos.
Pros:
— They have siracha
— — — —
Cons:
— Dirty, dude theres things called a mop and broom use it
— Rude, a few of the staff is cool but most of them treat you like a red headed step child
— Spoiled, I normally shop at Dagastinos where I’ve never had a problem with expired food but on more then 5 or 6 occasions I have gone home with half rotten salad, expired ham, and eggs way past their shelf life.
Regarding the salad, for salad to wilt and turn to mush it has to be kept for a period of time, be at room temp or frozen and them defrosted. When i got home and opened the salad up half of the salad was mush. If I had checked before I left, I would have seen the nasty brown juice rolling around. When I went back and informed someone the next day they told me that I probably didn’t store it properly and if my fridge was at the proper temp. The salad wasn’t past the expiration date so i’m gonna take a stab at it and say improper storage temp.
On another occasion I picked up some half and half which stank like month old unwashed gym socks. It had a layer of solidified matter on top and even my dog who I can barely keep out of the kitchen stayed far far from the kitchen when it was opened. Again i took it back and they gave me a new one but guess what, sour… again…
I give up, its so convenient since I work on 21^st and pass by on my way home. Management should be fired, and the staff retrained or restaffed because no one working there gives a rats ass about the condition of the store.

I would give this place zero stars, if possible. I am re-​signing up for Fresh Direct as I write this. I live so close I’m practically in the building and I’ve shopped here hundreds of times, but this place should be avoided at all costs. The produce is wilted and disgusting, and it costs much more than the same store on 23^rd St. I would not even touch some of their «fresh» items with a ten foot pole. Moreover, the prices listed in the aisles often do not match the price that gets rung up at the register (about 25% of the time, i.e. you pay more than what’s listed). I don’t know if they are just too lazy to update the prices or they don’t think people will notice.
But that’s not even the worst part. The people who work here might be the dumbest people in all of Manhattan, and just as rude. I would use stronger language here if I could.

Today, the lady at checkout mysteriously «lost» some of my items while checking me out, and when I sprinted back to the store 5 minutes later — after unloading my bags and finding I was missing several items — it was as if she had never seen me in her life. I was like, «Really, I was literally here 5 minutes ago and we even had a conversation.» She says, «What register? Who was the cashier? What day was this?» «YOUR register,» I respond, «We were both standing here like 5 minutes ago? Really??» She then ignores me and the manager also refuses to help because I’m also missing the receipt, which I suspect was in the lost bag of groceries. Why on earth would I run back to the supermarket looking for a missing bag of produce if I were making it up??? The people here seem to have a serious chip on their shoulder or something.
I’m seriously pissed because now I don’t have any vegetables to cook my dinner, I’m hungry, and I refuse to shop at the closest supermarket to my house again, despite the convenience. Thanks, Morton Williams, for being miserable pieces of $hit.
Here is an update to my previous post above –
So my husband stops by the supermarket on his way home to see if they found the missing groceries, and the manager suddenly acts all intimidated and confirms that he spoke to «that Oriental girl» (i.e. me). He offers to let my husband have whatever he wants because he is apparently afraid of a tall white dude, but has no problem making racist comments of his wife. Instead, my husband tells him that we will take our business elsewhere. So now they are not just bad a customer service, but racist as well. Awesome.

Morton Williams is a new experience for me as I grew up more with ShopRites and Pathmark supermarkets. MW is definitely more expensive, but I noticed their fruits and produce are fresher as well. The higher price tag is worth it based on the improved quality, IMO.
Other than the improved quality (and it isn’t amazing quality, just better than regular, but still under Whole Foods), there really isn’t anything special that MW is offering.

Who would shop here? Most of the food is way over priced and the store is so cramped and tight in some aisles, only one person can walk down it. I doubt I’d come back here.