McDonald’s

Get the food to go, although there are some true characters to keep you entertained there. There is always this guy out front asking for a dollar for a «haaaamburger» yet I’ve never seen him go in and buy one.

This has got to be a franchise owned… It’s a perfect example of how owner neglects to monitor or correct employee behavior. Staff is rude and don’t get me wrong… I know it’s New York, but this place takes the cake. The food isn’t fresh, stale fries, personnel isn’t up to speed with the app offers/​discounts acting upset towards client. Did notice a group of homeless people sheltering by the entrance, and for long periods. Just simply rude, stale McDonalds.

The food was okay because it was prepared fresh but it took FOREVER to get my hamburger (no cheese, I’m on a diet) and small fries. Three people who came in after me got their food before me.
The counter guy who took my order kept giving me the stink eye and I have no idea why. There wasn’t anybody else in the place when I came in and ordered. I was wearing dress pants and a dress shirt so it’s not like I just crawled out of the sewer or anything.
Walk a couple of blocks to the McDonald’s at 51^st & Broadway instead. I would not come back here.

The customer service in there is disrespectful! I went in there, waited online and someone comes behind me and the cashier decides to help him before me. Then when I walked out of the restaurant the other employees screams out «Bye Chica». Really… The rudest McDonald’s in the world. I will never step foot in that place again. I will be filing a complaint with the better business bureau.

Needs a renovation! Also, does their ice cream machine ever work? I mean EVER? Nothing irritates me more than then wanting a cone, mc flurry or shake and they tell you it’s broken… again. Doesn’t McD corporate care about their image?

If you like rude cashiers who will handle your food with their bare hands and then talk smack about you in front of your face in Spanish because they think you don’t know the language, THIS is the McDonalds for you!

This review is for the McDonald’s bathroom.
After hectically scrambling across Hell’s Kitchen for a bathroom that someone would let me use (thanks for nothing corner-​store delis!), I dashed into the McDonalds looking for sweet release. I burst into the personal bathroom and locked the door so I could enter my own state of inner peece.
The bathroom, while certainly not elegant, was everything I could have hoped for and more. A toilet, a floor, a ceiling, four walls, a sink, all reasonably clean! (Reasonably…) I didn’t even mind that there was no mirror. It’s probably all for the better as I wouldn’t want to see what I looked like after my mad dash and frantic use of a fast food water closet.
Overall though, 5 out of 5. Would use again.

Don’t eat in here… take your food to go
creepy characters here more like dirty old men and addicts here

I’ve been to many a McDonald’s in my career as a red blooded American, but this one definitely takes the cake. Not only is there a solid probability that you receive a random item in the place of what you actually ordered, but the wait times can rival that of the Cronut line. Better yet, just factor into your trip approximately as much wait time as a 10 course tasting menu at your favorite fine dining establishment. Sure, the wait may be comparable, but just keep reminding yourself that you are only paying McDonald’s prices (but then again, you are still eating McDonald’s food too…). Also, perhaps a first for a McDonald’s anywhere, they actually ran out of soda. I mean, that’s like a KFC running out of chicken.

Even for McDonalds, this is pretty bad. For Hell’s Kitchen, a hood surrounded by so many quality eateries, it would seem difficult to understand why folks would head here in the first place.
Three reasons why patronage is bound to happen:
1) It’s open late.
2) Tourists are more familiar with McDonalds than all of that crazy, exotic, and scary mess we call Thai food (Bangkok Boulevard
).
3) Hell’s Kitchen in general has fewer *obvious* cheap eats options. For you folks that are dining at Lali, Tulcingo and other Latin eateries on 10^th, kudos to you.
But I digress. The aforementioned reasons are still not enough to keep anyone coming back here. Food is naturally mediocre, but it still falls a few notches short of late night fast food glory. Case in point, it’s bad when even drunkards are rejecting chicken nuggets and a big mac.
The evening crowds attract a lot of sketchy characters. it makes for fun entertainment for some and it also magically coincides with an equally disgusting bathroom. If it’s here or Port Authority, I might actually shoot for Port Authority. Then again, kegel exercises are highly underrated.
Worst aspect has been the service. It’s okay, few people are motivated to provide good service in place like this but sharp tongues and attitudes aside, they are likely to mess up your order more often than not. When you combine incompetence (staff) with incoherence (late night crowd), you’re bound to get some surprising (ly bad) results.

This is the slowest McDonalds I’ve ever been to expecially in the mornings. This place definitely needs someone to supervise thier staff. Go there only if you not in a hurry.

This place is a complete FAIL, and I am surprised Corporate has not shut them down for poor RUDE service, incompetent servers/​cashiers, and poorer quality of food (as if eating McDonalds was good to begin with).
Some lowlights include:
1. Forget about getting more than 2 packets of ketchup. Even when ordering more than one meal.
2. Forget about getting packets of mayonnaise (even though they have them, but and I quote «We just don’t give them out!».
3. ALWAYS check your order. Today, we ordered a big mac meal and a double quarter pounder. We got no big mac sandwich and a single quarter pounder.
4. This restaurant is OVERLY priced. I mean, $ 8 for a Big Mac Meal — regular sized?
An overall disaster of a place. Oh, and the managers are equally useless. If I needed attitude to get a burger, I’d rather go to Ed Debevics in Chicago, where it is at least part of the show!
What’s a McDonald’s doing in Hell’s Kitchen anyways with all the awesome restaurants there? Definitely boycotting!

ME: Could I have a Double Quarter Pounder with Cheese and a medium fries?
CASHIER: Is that on the menu?
ME: Number Four.
CASHIER: No cheese?
ME: WITH cheese.
CASHIER: Cheese only?
ME: No, I want a Double Quarter Pounder with Cheese.
CASHIER 2: Just cheese? No ketchup, no onions?
ME: Double Quarter Pounder with Cheese is the name of the sandwich. I’m reading off the menu.
_​_​_​_​_​_​
5 minutes later
_​_​_​_​_​_​
MANAGER: Double Quarter Pounder — just cheese?
ME: Double Quarter Pounder with Cheese.
MANAGER: There’s cheese on there.
ME: There’s no other garnish.
MANAGER: You said, «Double Quarter Pounder — just cheese.»