Gristedes

REFUNDS FOR WRONGLY PRICED ITEMS
After years of having to contest incorrectly marked prices, Gristedes now has a refund policy for this. The cashier really couldn’t articulate or interpret what the refund policy sign meant (especially after throwing a little fit when I pointed out a price was wrong) but I’m guessing the policy goes something like this:
1. You have to (knowingly) pay the incorrect price and get a receipt.
2. Then you have to return the item with the receipt and then show the correct price displayed on the shelf.
3. Then you’ll get a refund.
It seems a bit convoluted. Why not challenge and show the price was wrongly marked at time of purchase and be given the product for free (like Whole Food does)?
It sounds like Gristedes wants to make this a hassle hoping you’ll just pay and walk away.

their food is great, great staff good deverly service you can find things always in there

You know what … I love having Gristedes as a grocery shopping option, You can actually browse up and down the iles without some 20 something yoga freak with her rolled up yoga mat running you over … thank god for that ! Yes it’s a little expensive but at least they give you ultimate variety … if I can’t find it at Westside Market, Citerella, Trader Joes, or Gourmet Garage … I know I can find it at Gristedes … it’s like grocery shopping with my mother … and you know what? … I love it and will pay maybe a higher price because I know they pay more to support the normal size shopping space they offer … they offer quality and variety and a PLEASANT shopping experience. Do I go there for everything? … hell no, when I was growing up my Mom and my Grammie went grocery shopping every Saturday morning to two grocery stores and 2 specialty markets to get all of our food for the week … the Apple does not fall from the tree :-)

I only come here when is a must like today. Bad weather made me go to gristedes and not to trader joe or fairway which are also in the area. Product is not the best and at the same time super expensive. $ 3 for two apples is way too much not talking about other fresh produce.
I’m trying to avoid them and so should you. Definitely taking advantage of their location!

This is a problematic grocery store that I nevertheless enjoy going to a few times a week.
Almost everything is overpriced… sometimes absurdly so. Ice cream and juice, for instance, seem to be about double what you can get them for elsewhere. Eggs are weirdly expensive. The produce is frequently spoiled. I have bought fish here that was bad.
There are some bread products that are normally priced… they aren’t marked up, anyway.
If you have the Gristedes savings card you can sometimes get okay deals on things… nothing amazing, but prices approaching normalcy. The deli sandwiches and prepared foods actually look pretty good and aren’t too much money… I haven’t eaten them however so can’t promise anything.
Sometimes they discount things and put them in a cart near the front. They used to mark everything in that cart 25 cents which was amazing, but now the discounts are more like 50% or so.
The store is not especially clean. The workers tend to be nice.

I avoid this place whenever I can. The only reason I ever shop here is because it is steps away from my apartment. The prices are terrible. The staff is not pleasant. Quality is average at best. I would rather walk a couple of blocks to go to Western Beef because although WB is nothing special either, the prices at least reflect that.

Don’t beleive all the derogatory reviews. If only the outer boroughs had a market like this.
Staff are actually real kind which encourages regulars to return frequently. Store is clean and volumes of fine items are laid out sanitarily. Other chains in NY are much more overpriced, with much less personable staff. The staff here really do try hard and succeed. Proof is, you see the same staff year after year. Absolutely no complaints.

Ok … here goes. It’s about 11 pm after a Ranger game and I realize I’m out of OJ, breakfast sandwiches, and bread. So I see a grocery store still open and wander in. Biggest mistake of my life. After finding everything I needed on badly mislabeled shelves I step to the register. A gallon of OJ costs about $ 10. The milk was about $ 6 or $ 7. A loaf of bread was also $ 6 or $ 7. After realizing it would be cheaper to find a deli tomorrow morning and have them cook for me I politely declined to take any groceries. The manger comes over and starts screaming at me. I reply, «I sure hope one day I can afford to shop here. Have a nice night.» As I exit the manager continues yelling at me for not partaking in their price gouging.

Every time I walk in a Gristede’s (or Gristedes as they sometimes list it), it’s with as much trepidation as when someone drags me in a Walmart. The former has Redbox and PB&CO, but none of us have any reason to patronize the joint otherwise.

So overpriced it should be illegal!!! Other than convenience, stay away! You are warned.

It’s absolutely true… this the by far the most over priced store in all of Manhattan… I buy Naked or Bolthouse fruit & vegetable juice… other supermarkets sell the same 52 oz since for $ 7.99 and Gristedes sell it for $ 9.99 or was it $ 10.99…the price difference is outrageous. How do they justify for selling the same product but mark up the price by 20 to 30 percent?

I’ve lived in this neighborhood for years and from time to time have walked into this place to do grocery shopping. The customer service is fair at best and lazy with lots of attitude at its worst. There are much better prices just blocks away. Today I had my last horrible customer service transaction with Janice. She’s the elderly cashier that’s always in a bad mood and is clearly just waiting to retire. She’s emblematic of this chain, set in her ways, complacent, and will be sure to scold you (the customer) if you haven’t proceeded the way she wants you to. Yes, today is the last day I’ll ever have to deal with Janice again, because life is too short and with so many options in this neighborhood, I give up on Gristede’s too.

Horribly overpriced. If time allows, walk the extra few blocks and go to WholeFoods or Trader Joe’s.

I was in here yesterday for beer and pie in honor of Pi day. I couldn’t find any of their fresh pies that I liked so I got one of the individual Lady Linda pies that are near the cashiers. I also picked up some cold beer. The line went quickly. The purchase was bagged promptly.

I am convinced this is the worst grocery store in Manhattan, perhaps the world. Unfortunately, it’s also the closest grocery store to my apartment, so I have been here several times when Trader Joe’s or Whole Foods won’t do.
For starters, it’s dirty. I would never buy fresh produce or meat here. Never. I don’t know how to even discribe how disguisting it is. If they had health department ratings for grocery stores I have no doubt they would receive a big fat F.
The store is also super, super disorganized. It makes absolutely no sense where any of the items are placed. Where would you expect to find the Ziploc bags? Perhaps near the paper plates or cups? Oh no. Here you will find them amongst the oils. Oil, oil, oil, ziploc bags, oil, oil. I practically had a panic attack trying to find those darn ziploc bags.
And the staff is completely unhelpful. Completely. Have been sent on many a wild goose chase by employees searching for various items. Not even they can master, or perhaps care to master, the complexity of the store organization.
I think they may have a game they play when they get bored. How many different aisles can we send the girl to looking for ziploc bags? Haha. Very funny.
Upon checkout, I am hit with the final insult. The prices are 20% higher than anywhere else in the country. Excellent.

I’m not usually one to jump on the bandwagon — but in this case it’s all true.
When I first moved to the neighborhood (2 years ago), I was psyched for a grocery store half a block from the apt. I went for my first visit to peruse the items and prices and saw a cat. In the store. Actually, it was roaming by the meat and then disappeared. He was coming and going from an opening UNDER the meat to the butcher area. I walked out disgusted. I will admit — I considered going and telling management but for a year, couldn’t bear to step into the store.
Fast forward a year — I go there on occasion. Mostly when I am out of yogurt. Or for reduced meat. Or the (these are actually awesome) Saturday morning severely marked down carts of miscellaneous items.
Normal stuff like beer or ice cream or anything else is over-​priced — even by NYC standards. Example, a 12 pack of Bud Light CANS was $ 17.99 (pre-​tax) last Saturday. I absurdly paid for it. CVS, two blocks away, has it for $ 5 LESS. Skinny Cow desserts are $ 7.69 here compared to $ 6.49 2 blocks away.
And yeah, check the expiration date on everything you buy. I’ve gone and had to tell Management their MILK is expired. Gross.

It’s dirty and dim, but it’s close… actually, I can never bring myself to purchase anything here. I always walk out empty handed. Oddly enough, they do have deals on random items that I like to keep stocked; like, cornstarch and baking soda.
The prices are outrageous for the experience/​quality. With all the surrounding grocers, there’s never a need to shop here. WF is probably cheaper (it’s a block up) and I consider it a pricey store.

Why are most of their products Shop Rite products? And they’re also more expensive than Shop Rite, so why would I even go here?
This store is really cramped. Felt weird running up and down the aisles. Also, the cold drinks are directly to your left when you first enter, not right by the cashiers, so I had a hard time just finding a drink…
One of the weirdest grocery stores I have ever been in, ever.

This place goes against EVERYTHING I believe a grocery store should be. And I’m not even being dramatic.
As others have said, calling this place expensive would be an understatement. I once paid $ 2.99 for a cucumber. And I’m talkin’ a regular cucumber, not a fancy English one or anything. I was in a pickle [see what I did there?]; if I didn’t bring that home I would have been banned from the kitchen. I bought that $ 3.00 cucumber and left what little dignity I had left right there in the middle of the aisle.
There is NEVER anyone in here. Chances are you will be the only person in your entire aisle when you’re shopping. Which, at first, is the most refreshing feeling ever [especially if you’re used to the clusterfuck that is Whole Foods or Trader Joe’s]. But then it hits you… WHERE is everyone?! It’s New York Freakin’ City… in Chelsea no less. There’s a reason why twenty people aren’t ramming their carriages into you and why there’s always enough hand baskets to go around.
The employees are really nice. I mean, like, genuinely nice. I’m not used to good service, especially at an establishment that sucks as much as this place does. That’s the only reason why this dump gets 2 stars instead of 1.
If spending over $ 3.00 on a box of pasta sounds like a good time to you, then by all means come here. If not, though, I apologize in advance if I hit you with my cart at Whole Foods.

I only went here because it was the closest place to my friend’s apartment where I was staying and I have to say it did have most of the things I was looking for but not much style to the presentation of products. When I walked in for the first time, I couldn’t help but feel crowded; too much stuff in not that much space, but then again this is New York and most things can be said that way (especially the apartments, although my friend’s apartment was surprisingly spacious).
Overpriced, dirty, and cramped.